Job summary
Join Imperial College Health Partners and contribute to delivery of our mission to improve population health in North West London. As our Communications Officer, you will play a central role in delivering ICHP's corporate communications strategy through content production, digital channel management, and event delivery.
Main duties of the job
The Communications Officer is a new role within Imperial College Health Partner's (ICHP) Corporate Affairs Directorate, reporting to the Head of Communications and Corporate Affairs as a Fixed Term Opportunity until March 2027. The postholder will play a central role in delivering ICHP's corporate communications strategy through content production, digital channel management, and event delivery.
This is a delivery-focused role, responsible for producing high-quality written and digital content, supporting the planning and promotion of events, and coordinating day-to-day communications activity across the organisation. This role will work closely with portfolio colleagues to identify and develop compelling stories that demonstrate the impact and value of ICHP's work across North West London.
This role requires strong writing ability, excellent organisational skills, and confidence in working across multiple priorities. It is well suited to someone looking to build their career in communications within a complex health and innovation environment, with opportunities to gain experience across corporate communications, stakeholder engagement, and impact storytelling.
It's an exciting time to join ICHP as we launch our new three-year strategy, with communications and engagement playing a pivotal role in its delivery.
About us
Imperial College Health Partners is a partnership organisation bringing together NHS providers of healthcare services across our local Integrated Care System and leading universities across North West London (NWL). We are also the designated health innovation network (HIN) for NWL, one of 15 across England, and the region's innovation partner.
The NWL Research & Innovation Board - made up of senior representatives from across all ICS organisations, academic institutions, and R&I bodies - has established that, to have more impact through innovation, the work we undertake together needs to focus on a smaller number of priorities. Working collaboratively on these priorities, aligned with the wider NW London strategy, is where collective effort can lead to bigger gains. This defined and deliberate portfolio of innovation projects are known as the NWL Missions. These have been identified as:
Cardio-renal metabolic conditions
Supporting children and young people's mental health
Obesity
ICHP facilitates the coordination and collaboration of this Mission-led model. We're in a unique position in the sector, having been created by and for the NHS to support exactly this kind of complex change across the health and care sector, with a purpose to innovate through collaboration for a healthier population.
Job description
Job responsibilities
Support delivery of the corporate communications strategy, contributing to planned communications activity under the direction of the Head of Communications and Corporate Affairs
Research, draft, edit and publish content including news stories, blogs, case studies, newsletters, briefings, and marketing materials
Work with colleagues across the organisation to identify, develop, and share stories that showcase our work, service offer, and value/impact
Adapt key stories and content for multiple purposes, channels, and audiences -including for events, video, website collateral and PR and media activities
Provide end-to-end planning, development and delivery of ICHP events (e.g., conferences, roundtables, workshops, and webinars)
Prepare event materials including agendas, speaker briefing packs, slide decks, and delegate resources
Support the daytoday management of ICHPs digital and internal channels, including website, LinkedIn, newsletters and internal platforms
Upload and manage website content via WordPress, ensuring pages are accurate and up-to-date
Contribute to internal communications activity that supports staff to feel informed, engaged, and inspired
Draft and own our fortnightly update for staff, ensuring clear, consistent communications across the organisation
Collate communications performance data (e.g., via Google Analytics, Mailchimp, LinkedIn, and Microsoft Teams) to contribute to regular reporting and evaluation
Support the continuous improvement of templates, processes, and content
Assist with maintaining a forward planner and editorial calendar, ensuring content is timely, accurate and aligned to priorities
Maintain up-to-date contact lists and distribution groups, including our master contact list
Work to agreed plans, priorities and deadlines, escalating issues as appropriate
Job description
Job responsibilities
Support delivery of the corporate communications strategy, contributing to planned communications activity under the direction of the Head of Communications and Corporate Affairs
Research, draft, edit and publish content including news stories, blogs, case studies, newsletters, briefings, and marketing materials
Work with colleagues across the organisation to identify, develop, and share stories that showcase our work, service offer, and value/impact
Adapt key stories and content for multiple purposes, channels, and audiences -including for events, video, website collateral and PR and media activities
Provide end-to-end planning, development and delivery of ICHP events (e.g., conferences, roundtables, workshops, and webinars)
Prepare event materials including agendas, speaker briefing packs, slide decks, and delegate resources
Support the daytoday management of ICHPs digital and internal channels, including website, LinkedIn, newsletters and internal platforms
Upload and manage website content via WordPress, ensuring pages are accurate and up-to-date
Contribute to internal communications activity that supports staff to feel informed, engaged, and inspired
Draft and own our fortnightly update for staff, ensuring clear, consistent communications across the organisation
Collate communications performance data (e.g., via Google Analytics, Mailchimp, LinkedIn, and Microsoft Teams) to contribute to regular reporting and evaluation
Support the continuous improvement of templates, processes, and content
Assist with maintaining a forward planner and editorial calendar, ensuring content is timely, accurate and aligned to priorities
Maintain up-to-date contact lists and distribution groups, including our master contact list
Work to agreed plans, priorities and deadlines, escalating issues as appropriate
Person Specification
Knowledge, skills and experience
Essential
- Excellent written and verbal communication skills, with ability to write clear, engaging content for different audiences
- Competent user of digital tools and platforms, such as Hootsuite, Canva, WordPress as well as Microsoft Office Suite software equivalent)
- Experience of writing for digital and social media channels
- Basic understanding of evaluating communications activity (ideally some familiarity with Google Analytics)
- Robust and effective project management skills - e.g. time management, project reporting etc.
Person Specification
Knowledge, skills and experience
Essential
- Excellent written and verbal communication skills, with ability to write clear, engaging content for different audiences
- Competent user of digital tools and platforms, such as Hootsuite, Canva, WordPress as well as Microsoft Office Suite software equivalent)
- Experience of writing for digital and social media channels
- Basic understanding of evaluating communications activity (ideally some familiarity with Google Analytics)
- Robust and effective project management skills - e.g. time management, project reporting etc.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).