Job summary
An exciting opportunity has arisen for a motivated, enthusiastic and experienced Medical Secretary to join the administration team within the Rheumatology service, based on the Broadgreen Hospital site of Liverpool University Hospitals NHS Foundation Trust.
Applicants should be an experienced and professional secretary with excellent organisational and communications skills. This would be an ideal opportunity to progress your career within the NHS.
The successful candidate must be able to undertake all administrative duties, be well organised, able to plan their workload, work on their own initiative and work to deadlines, both individually and as part of a team.
To provide a comprehensive service to the consultants and specialty teams, with the minimum of supervision. Organise your own workload and coordinate activities with other medical secretaries to ensure that an efficient service is provided. It is essential that you show iniative commensurate with the role, and it is vital that confidentiality should be always maintained.
Previous applicants need not apply.
Main duties of the job
The main duties include, but are not limited to:
- Provision of a comprehensive service to consultants and specialty teams.
- Transcribe dictation from audio transcription of clinical correspondence and documentation.
- Ensure all correspondence relating to patient care is acted upon in a timely manner.
- Liaison with patients to resolve queries, respond to consultant requests.
- Attend appropriate training and education sessions at the request of the manager.
- Management of clinic utilisation, including patient waiting list.
Any other duties required by line manager.
About us
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women's, visit their careers page.
Job description
Job responsibilities
Full details of the role and responsibilities is included in the job description included.
- Provide a comprehensive service to consultants and specialty teams, including nurse practitioners, clinicians.
- Manage the RTT patient pathway for patients within own area, ensuring these are recorded accurately on the relevant systems, keeping track of incoming referrals to ensure patient is reviewed promptly in appropriate clinic.
- Clinical utilisation management, ensuring clinics are fully populated, cancelled as appropriate when consultants on leave, correct patients are booked in, etc.
- Management of follow-up OPD wait list, highlighting areas of concern to consultant, line manager and others as appropriate. Cancel and add patients to the waitlist, as appropriate, ensuring lists are updated and patients contacted. Booking patient appointments as directed by the consultant, using the appropriate systems.
- Deal with patient queries in a professional and courteous manner, ensuring information is shared with relevant clinical staff as required.
- Ensure appropriate personnel are informed of consultant leave/study leave and sickness absence in accordance with Trust policy and notification periods: resident doctor leave to be treated in the same way.
- Accurately transcribe clinical dictation using appropriate system ensuring reports are distributed in accordance with consultant instructions. Complete any actions arising from clinical dictation as required.
Job description
Job responsibilities
Full details of the role and responsibilities is included in the job description included.
- Provide a comprehensive service to consultants and specialty teams, including nurse practitioners, clinicians.
- Manage the RTT patient pathway for patients within own area, ensuring these are recorded accurately on the relevant systems, keeping track of incoming referrals to ensure patient is reviewed promptly in appropriate clinic.
- Clinical utilisation management, ensuring clinics are fully populated, cancelled as appropriate when consultants on leave, correct patients are booked in, etc.
- Management of follow-up OPD wait list, highlighting areas of concern to consultant, line manager and others as appropriate. Cancel and add patients to the waitlist, as appropriate, ensuring lists are updated and patients contacted. Booking patient appointments as directed by the consultant, using the appropriate systems.
- Deal with patient queries in a professional and courteous manner, ensuring information is shared with relevant clinical staff as required.
- Ensure appropriate personnel are informed of consultant leave/study leave and sickness absence in accordance with Trust policy and notification periods: resident doctor leave to be treated in the same way.
- Accurately transcribe clinical dictation using appropriate system ensuring reports are distributed in accordance with consultant instructions. Complete any actions arising from clinical dictation as required.
Person Specification
Education/Qualifications
Essential
- Educated to GCSE/O Level standard/equivalent minimum
- RSA/OCR Typing/Word processing Level III or equivalent
- Audio typing qualification (RSA/OCR Skills Level III) or equivalent
- Secretarial qualification or equivalent experience
Desirable
- Knowledge of Medical Terminology
- ECDL or equivalent
Experience
Essential
- Excellent IT skills with knowledge and experience of all Microsoft Office packages
Desirable
- Experience working in an NHS office environment
Person Specification
Education/Qualifications
Essential
- Educated to GCSE/O Level standard/equivalent minimum
- RSA/OCR Typing/Word processing Level III or equivalent
- Audio typing qualification (RSA/OCR Skills Level III) or equivalent
- Secretarial qualification or equivalent experience
Desirable
- Knowledge of Medical Terminology
- ECDL or equivalent
Experience
Essential
- Excellent IT skills with knowledge and experience of all Microsoft Office packages
Desirable
- Experience working in an NHS office environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
