Job summary
An exciting opportunity has arisen for an experienced secretary to join the Clinical Chemistry Admin Team. We are based in the Edwards Building on the Royal site campus. We are a diverse team, knowledgeable and welcoming, working in an open plan office, creating an ideal atmosphere for peer support and sharing of best practice.
We offer flexibility in the workplace, opportunities for agile working and University Hospital Liverpool Group and offer a wealth of staff benefits, including discounted gym memberships, car lease schemes and free onsite health, and wellbeing activities such as Zumba classes, smoking cessation, Pilates. We also offer a wide range of in-house training programmes and opportunities for self-development.
The successful candidate should possess fast, accurate keyboard skills, medical terminology would be an advantage, as would previous experience working within an NHS office environment.
We are looking for a motivated, initiative-taking team member, who enjoys working within a demanding environment, enjoys interaction with both patients and colleagues, showing care, compassion and kindness. If you feel you have the qualities we are looking for, please feel free to contact the department for an informal chat about this role.
Main duties of the job
To provide a comprehensive service to the consultants and speciality teams, with the minimum of supervision. Organise your own workload and co-ordinate activities with other medical secretaries to ensure that an efficient service is provided. It is essential that you show initiative commensurate with the role and it is vital that confidentiality should be maintained at all times. Ensure cross cover working where possible.
About us
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women's, visit their careers page.
Job description
Job responsibilities
- To provide a comprehensive service to consultants and speciality teams including nurse practitioners/clinicians
- To manage and maintain 18 week pathways including tertiary referrals to external trusts, and ensure these are accurately recorded on PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check that follow up appointments are arranged in conjunction with Referral to Treat (RTT) patient pathway.
- Mentor, train and supervise relevant staff as required. Deal with annual leave requests and sickness absence return to work interviews
- Support consultants in non clinical activities, ie preparing presentations documents, taking minutes of meetings, set agendas, circulate supporting documents etc.
- Ensure appropriate personnel are informed of consultant annual leave/studyleave. Keep consultants informed of junior doctor leave, as it could have aneffect on the service.
- Type dictation from audio transcription of clinical correspondence anddocumentation. Type discharge summaries as appropriate. Maintain aneffective track on inpatient referrals to ensure patient is reviewed promptly.
- Work from initiative using own judgement, acquired knowledge and tact todeal with queries and resolve situations or refer to appropriate person.
- Ensure all correspondence relating to patient care is acted upon in a timelymanner.
- Be able to work as part of a team, promote effective flows in the departmentto cover leave to ensure office runs smoothly.
Job description
Job responsibilities
- To provide a comprehensive service to consultants and speciality teams including nurse practitioners/clinicians
- To manage and maintain 18 week pathways including tertiary referrals to external trusts, and ensure these are accurately recorded on PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check that follow up appointments are arranged in conjunction with Referral to Treat (RTT) patient pathway.
- Mentor, train and supervise relevant staff as required. Deal with annual leave requests and sickness absence return to work interviews
- Support consultants in non clinical activities, ie preparing presentations documents, taking minutes of meetings, set agendas, circulate supporting documents etc.
- Ensure appropriate personnel are informed of consultant annual leave/studyleave. Keep consultants informed of junior doctor leave, as it could have aneffect on the service.
- Type dictation from audio transcription of clinical correspondence anddocumentation. Type discharge summaries as appropriate. Maintain aneffective track on inpatient referrals to ensure patient is reviewed promptly.
- Work from initiative using own judgement, acquired knowledge and tact todeal with queries and resolve situations or refer to appropriate person.
- Ensure all correspondence relating to patient care is acted upon in a timelymanner.
- Be able to work as part of a team, promote effective flows in the departmentto cover leave to ensure office runs smoothly.
Person Specification
Qualifications
Essential
- Educated to GCSE/O Level standard/equivalent or higher
- RSA/OCR Typing/Word processing Level 3 or equivalent
- RSA/OCR Audio typing Skills Level 3
- Knowledge of medical terminology
- Secretarial Qualification or equivalent experience
Desirable
- ECDL or equivalent
- Shorthand
Experience
Essential
- Excellent I.T. skills with knowledge and experience of all Microsoft office packages
- Demonstrable experience working in an NHS office environment as a medical secretarial
Skills
Essential
- Ability to communicate professionally at all levels in a helpful courteous manner. First Class Communication Skills
- Excellent Organisation Skills
- Excellent Word Processing and Keyboard Skills
- Ability to organise workload effectively and prioritise to meet deadlines
- Ability to work individually or as part of a team
- Legible handwriting
- Experience or supervising and motivating a team
- Time Management Skills
- Excellent interpersonal and influencing skills
Desirable
- Knowledge of internal PAS system
- Understanding of Trust internal policies as appropriate
qualities
Essential
- Capability to adapt to most situations
- Eager to learn
- Ability to maintain control of stressful/sensitive situations
Other
Essential
- Comply with Trust policies and procedures
- Ability to show understanding and appreciation of the need to maintain confidentiality in all matters - Data Protection Act
- Ability and willingness to undergo further training in accordance with the needs of the post
Person Specification
Qualifications
Essential
- Educated to GCSE/O Level standard/equivalent or higher
- RSA/OCR Typing/Word processing Level 3 or equivalent
- RSA/OCR Audio typing Skills Level 3
- Knowledge of medical terminology
- Secretarial Qualification or equivalent experience
Desirable
- ECDL or equivalent
- Shorthand
Experience
Essential
- Excellent I.T. skills with knowledge and experience of all Microsoft office packages
- Demonstrable experience working in an NHS office environment as a medical secretarial
Skills
Essential
- Ability to communicate professionally at all levels in a helpful courteous manner. First Class Communication Skills
- Excellent Organisation Skills
- Excellent Word Processing and Keyboard Skills
- Ability to organise workload effectively and prioritise to meet deadlines
- Ability to work individually or as part of a team
- Legible handwriting
- Experience or supervising and motivating a team
- Time Management Skills
- Excellent interpersonal and influencing skills
Desirable
- Knowledge of internal PAS system
- Understanding of Trust internal policies as appropriate
qualities
Essential
- Capability to adapt to most situations
- Eager to learn
- Ability to maintain control of stressful/sensitive situations
Other
Essential
- Comply with Trust policies and procedures
- Ability to show understanding and appreciation of the need to maintain confidentiality in all matters - Data Protection Act
- Ability and willingness to undergo further training in accordance with the needs of the post
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
