Job summary
An exciting opportunity has arisen within the Diabetes department for the innovative post of Diabetes Technology Support Practitioner.
The successful applicant will assist clinicians in the delivery of the service providing education to people with diabetes including the use of various types of technology as well as providing clinicians with information during consultations
Working independently within a clinical setting the post holder will demonstrate technologies, ensure users are sufficiently competent in their use, provide advice for those experiencing any problems with the technology and order and maintain technology supplies within the department
The post will be linked to apprenticeship education and training
Main duties of the job
Work within the Diabetes Department assisting in the delivery of diabetes services withinspecialist areas.o Provide education to people with diabetes, including the use of various types of technologyo Arrange independent clinics in order to demonstrate diabetes technology and check thatpeople with diabetes are safe using it.o Download and transfer information from various types of technology for clinicians to utiliseduring clinical consultations. Working with people with diabetes to independently managetheir technology at home.o Provide 'troubleshooting' advice for those who are have problems with their technologyo Maintain the 'users' of the technology platforms that are used by the diabetes clinico Order and maintain the technology supplies for the department o Follow standard operatingprocedures
About us
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women's, visit theircareers page.
Job description
Job responsibilities
Ensure appropriate prioritisation of work, in collaboration with the Diabetes Specialist Nurse To be competent in the application, support, removal and data downloading of glucosemonitoring devices and provide support patients using such devices. Competent in delivering education sessions to people with diabetes, and teaching patientshow to use Glucose sensors, insulin pumps and other such devices. This may involvedelivery to groups or individual patient sessions, utilising both virtual and face to facemethods. Working within competencies to support the Clinical Diabetes Team, undertaking clinicalresponsibilities under the direction of the Diabetes Specialist Team. To maintain supplies for relevant tests and also for related therapeutic manoeuvres such assupplies for intensive insulin therapy patients eg blood glucose meters, sensors, andinsulin pumps. To liaise with internal, external providers and nursing staff, to ensure efficient processes.The post holder will ensure that back up systems are implemented when electronic systemsfail. The Post Holder will use a variety of computer systems to order and access results. It isexpected that the individual will ensure accuracy in the requesting and reporting of results. The Post Holder will inform diabetes medical and nursing staff of any variance to resultsfrom local parameters. Maintain equipment and undertake internal quality control checks. Where required liaise with medical engineering in terms of maintenance contracts,concerning the checking of equipment, faults and repair. A system should be in place toensure there is a trail of equipment. Set up, maintain and download glucose monitoring systems and share this information withthe medical and nursing staff. Assist with the provision of health care for patients within the department Ensure that practice is in line with departmental policies and protocols within the clinicalarea. Support the process of continuous quality improvement, assisting in audits etc.MANAGEMENT Manage the clinical workload effectively; ensuring care and investigations are given theappropriate priority. Contribute positively towards the delivery of a cost effective service, ensuring suppliesappropriately. Whilst also ensuring that equipment is well maintained with staffunderstanding the use of such equipment. Assist with the monitoring of stock levels of clinical stores and technical equipment, relevantto the role, resolving any shortfall as appropriate.May 2024 Maintain confidentiality with regard to personal information pertaining to staff and patients Attend and contribute to departmental meetings as required.PERSONAL PROFESSIONAL DEVELOPMENT The post holder will be expected to participate in the process of individual performancereview, to identify objectives for personal and service development. Participate in and undertake any departmental audits as requested. You are expected to contribute ideas for improvement in your own sphere of work for thebenefit of the department. Work within and accept responsibility for maintaining agreed levels of clinical competenceand ensure clinical competence is acquired as new technologies are introduced. To be an active and committed member of the multidisciplinary team within the Department. Demonstrate an insight into own professional development, contributing to the process ofidentifying own educational and clinical training needs in conjunction with line manager.
Job description
Job responsibilities
Ensure appropriate prioritisation of work, in collaboration with the Diabetes Specialist Nurse To be competent in the application, support, removal and data downloading of glucosemonitoring devices and provide support patients using such devices. Competent in delivering education sessions to people with diabetes, and teaching patientshow to use Glucose sensors, insulin pumps and other such devices. This may involvedelivery to groups or individual patient sessions, utilising both virtual and face to facemethods. Working within competencies to support the Clinical Diabetes Team, undertaking clinicalresponsibilities under the direction of the Diabetes Specialist Team. To maintain supplies for relevant tests and also for related therapeutic manoeuvres such assupplies for intensive insulin therapy patients eg blood glucose meters, sensors, andinsulin pumps. To liaise with internal, external providers and nursing staff, to ensure efficient processes.The post holder will ensure that back up systems are implemented when electronic systemsfail. The Post Holder will use a variety of computer systems to order and access results. It isexpected that the individual will ensure accuracy in the requesting and reporting of results. The Post Holder will inform diabetes medical and nursing staff of any variance to resultsfrom local parameters. Maintain equipment and undertake internal quality control checks. Where required liaise with medical engineering in terms of maintenance contracts,concerning the checking of equipment, faults and repair. A system should be in place toensure there is a trail of equipment. Set up, maintain and download glucose monitoring systems and share this information withthe medical and nursing staff. Assist with the provision of health care for patients within the department Ensure that practice is in line with departmental policies and protocols within the clinicalarea. Support the process of continuous quality improvement, assisting in audits etc.MANAGEMENT Manage the clinical workload effectively; ensuring care and investigations are given theappropriate priority. Contribute positively towards the delivery of a cost effective service, ensuring suppliesappropriately. Whilst also ensuring that equipment is well maintained with staffunderstanding the use of such equipment. Assist with the monitoring of stock levels of clinical stores and technical equipment, relevantto the role, resolving any shortfall as appropriate.May 2024 Maintain confidentiality with regard to personal information pertaining to staff and patients Attend and contribute to departmental meetings as required.PERSONAL PROFESSIONAL DEVELOPMENT The post holder will be expected to participate in the process of individual performancereview, to identify objectives for personal and service development. Participate in and undertake any departmental audits as requested. You are expected to contribute ideas for improvement in your own sphere of work for thebenefit of the department. Work within and accept responsibility for maintaining agreed levels of clinical competenceand ensure clinical competence is acquired as new technologies are introduced. To be an active and committed member of the multidisciplinary team within the Department. Demonstrate an insight into own professional development, contributing to the process ofidentifying own educational and clinical training needs in conjunction with line manager.
Person Specification
Qualifications
Essential
- Nursing Associate or Assistant Practitioner level 4 qualification
Experience
Essential
- Demonstrable previous Healthcare Experience
- Minimum of 1 years NHS experience
Desirable
- Experience in phlebotomy/venepuncture
Knowledge
Essential
- Computer literate including, use of Microsoft Excel, Electronic Patient Record and other systems needed for the downloading and interpretation of monitoring data.
Desirable
- Awareness and understanding of Diabetes Technician role in terms of the NHS Plan and recent initiatives within diabetes
Skills
Essential
- Ability to organise and manage own workload
- Communication skills - able to relate and communicate with patients and staff at all levels and from different professions. Adapts communication style as necessary and is able to work with others.
- Ability to use technology proficiently and to teach others how to use
Person Specification
Qualifications
Essential
- Nursing Associate or Assistant Practitioner level 4 qualification
Experience
Essential
- Demonstrable previous Healthcare Experience
- Minimum of 1 years NHS experience
Desirable
- Experience in phlebotomy/venepuncture
Knowledge
Essential
- Computer literate including, use of Microsoft Excel, Electronic Patient Record and other systems needed for the downloading and interpretation of monitoring data.
Desirable
- Awareness and understanding of Diabetes Technician role in terms of the NHS Plan and recent initiatives within diabetes
Skills
Essential
- Ability to organise and manage own workload
- Communication skills - able to relate and communicate with patients and staff at all levels and from different professions. Adapts communication style as necessary and is able to work with others.
- Ability to use technology proficiently and to teach others how to use
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
