Job summary
This is an exciting to post to work in the Communications Team at axess sexual health. The team is responsible for:
- Promoting the service across 5 regional areas
- Sharing key public health messages to a diverse audiences
- Delivering national and local campaigns
- Maintaining the axess website
- Informing staff and stakeholders of service improvements
- Media enquiries and relations
- Design and maintaining brand guidelines.
Main duties of the job
- To provide active and efficient support to the Sexual Health Communications and Marketing Team.
- To assist the Sexual Health Communications and Marketing Department to deliver its objectives.
- To improve and enhance the sexual health service's internal and external communications function by supporting timely and effective communications.
- To take a lead role in internal communications.
About us
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women's, visit their careers page.
Job description
Job responsibilities
- Lead on the administrative and planning activity for the efficient and effective operation of the Sexual Health Communications and Marketing team.
- Deal with general queries from Sexual Health staff in all regions, and at times members of the public via the services social media accounts, directing them to the appropriate channel.
- Prioritise workload by assessing multiple and urgent work requests with varying deadlines to ensure personal deadlines and those of the team are met.
- Support the further development of communications tools such as the intranet, website and social media.
- Produce and disseminate written communications to internal and external audiences. This includes sexual health newsletters, bulletins, the website, intranet, leaflets and posters. This will involve researching content, interviewing staff, drafting and editing copy, seeking the necessary approvals, proofreading and, where necessary, taking photographs.
- Support the further development of communications tools such as the intranet, website and social media.
- Act as a point of contact for the media, receiving enquiries and ensuring they are prioritised, logged and dealt with according to office procedures.
- Take the lead for monitoring and producing a regular round-up media coverage relating to the Sexual Health service.
- Work with the senior communications officers/communications and marketing officer to maintain the press cuttings library, contact databases, distribution lists and other communications administrative systems.
- Support events such as the annual general meeting, VIP visits, open days, corporate events and public meetings.
- Support the team when the Trust/sexual health service is dealing with adverse events and major incidents.
- Update noticeboards with patient and staff information and devise a plan to improve the use of noticeboards in key areas.
- Work on specific projects in agreement with the Service Coorindator.
- Carry out a range of administration duties including typing, photocopying, filing and mailshots.
- Maintain confidentiality at all times and comply with the Data Protection Act when handling sensitive and personal information, e.g. through general enquiry emails or media enquiries.
- Support the continuous improvement of the communications service, adhering to and supporting the improvement of office systems.
- Work in a matrix style to ensure cross-cover across the team.
Job description
Job responsibilities
- Lead on the administrative and planning activity for the efficient and effective operation of the Sexual Health Communications and Marketing team.
- Deal with general queries from Sexual Health staff in all regions, and at times members of the public via the services social media accounts, directing them to the appropriate channel.
- Prioritise workload by assessing multiple and urgent work requests with varying deadlines to ensure personal deadlines and those of the team are met.
- Support the further development of communications tools such as the intranet, website and social media.
- Produce and disseminate written communications to internal and external audiences. This includes sexual health newsletters, bulletins, the website, intranet, leaflets and posters. This will involve researching content, interviewing staff, drafting and editing copy, seeking the necessary approvals, proofreading and, where necessary, taking photographs.
- Support the further development of communications tools such as the intranet, website and social media.
- Act as a point of contact for the media, receiving enquiries and ensuring they are prioritised, logged and dealt with according to office procedures.
- Take the lead for monitoring and producing a regular round-up media coverage relating to the Sexual Health service.
- Work with the senior communications officers/communications and marketing officer to maintain the press cuttings library, contact databases, distribution lists and other communications administrative systems.
- Support events such as the annual general meeting, VIP visits, open days, corporate events and public meetings.
- Support the team when the Trust/sexual health service is dealing with adverse events and major incidents.
- Update noticeboards with patient and staff information and devise a plan to improve the use of noticeboards in key areas.
- Work on specific projects in agreement with the Service Coorindator.
- Carry out a range of administration duties including typing, photocopying, filing and mailshots.
- Maintain confidentiality at all times and comply with the Data Protection Act when handling sensitive and personal information, e.g. through general enquiry emails or media enquiries.
- Support the continuous improvement of the communications service, adhering to and supporting the improvement of office systems.
- Work in a matrix style to ensure cross-cover across the team.
Person Specification
Qualifications
Essential
Desirable
- Educated to degree standard
Experience
Essential
- Experience of working within a corporate communications/public relations team (this can include work experience)
- Experience of researching, writing and producing different communications, including web content, press releases and newsletter articles
Desirable
- Previous NHS experience
- Experience of creating content for websites/intranets/social media
Knowledge
Essential
- Understanding of the importance of corporate communications within the organisation
Skills
Essential
- Competent computer skills with good working knowledge of Microsoft Office
- Excellent communication skills, both written and verbal
- Excellent organisational skills to ensure work is completed on time with a strong attention to detail
- Able to work with minimal supervision and on own initiative
- Able to work effectively as part of a team
- Able to be creative and think of new ideas using own initiative
- Able to communicate with colleagues at all levels
- Able to work flexibly as required, with occasional requirement to work out of hours
- Willingness to learn, train and develop
Other
Essential
- Discrete, confidential and professional manner
- Able to demonstrate alignment to Trust values
- Interest in the NHS
Person Specification
Qualifications
Essential
Desirable
- Educated to degree standard
Experience
Essential
- Experience of working within a corporate communications/public relations team (this can include work experience)
- Experience of researching, writing and producing different communications, including web content, press releases and newsletter articles
Desirable
- Previous NHS experience
- Experience of creating content for websites/intranets/social media
Knowledge
Essential
- Understanding of the importance of corporate communications within the organisation
Skills
Essential
- Competent computer skills with good working knowledge of Microsoft Office
- Excellent communication skills, both written and verbal
- Excellent organisational skills to ensure work is completed on time with a strong attention to detail
- Able to work with minimal supervision and on own initiative
- Able to work effectively as part of a team
- Able to be creative and think of new ideas using own initiative
- Able to communicate with colleagues at all levels
- Able to work flexibly as required, with occasional requirement to work out of hours
- Willingness to learn, train and develop
Other
Essential
- Discrete, confidential and professional manner
- Able to demonstrate alignment to Trust values
- Interest in the NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
