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Liverpool University Hospitals NHS Foundation Trust

Medical Records Clerk - Dental Hospital

The closing date is 14 November 2025

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Job summary

  • "This post is open to employees of the five LAASP organisations. By proceeding, you are confirming that you are a current employee of The Clatterbridge Centre, Liverpool Heart and Chest Hospital, Liverpool University Hospitals, Liverpool Women's Hospital or, The Walton Centre. Confirmation will be sought for all successful applicants via an IAT. Offers will be withdrawn if the successful applicant is found not to be an employee of a LAASP organisation. Please select Yes to confirm you are an employee as stated and to proceed with an application."
  • Medical Records Clerk - Dental Hospital

Band 2

Permanent

37.5 Hours per week over 5 days

This job involves the day to day running of a medical records team, booking patients for outpatient and inpatient clinics. Health records library functions , along with all general administration duties.

The role requires an organised, motivated individual who works well within a team and as an individual.

***Please note this vacancy may close once sufficient applications have been received***

Previous candidates need not apply

Main duties of the job

The post holder will be involved in the running of reception duties, registering and documentation of new patients, booking appointments, requesting case notes from the health records library, prepping clinics. Engaging with all members of staff and dealing with enquiries from patients, dental and medical practitioners and members of the public by telephone and in person.

About us

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women's, visit theircareers page.

Details

Date posted

03 November 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

287-DEN-51-25

Job locations

Liverpool University Dental Hospital

Pembroke Place

Pembroke Place

L3 5PS


Job description

Job responsibilities

Details as per JDPS, this post will be an exciting and challenging role for any individual with an interest in making a difference to our patientsThe role is an excellent opportunity for the post holder to make a positive impact on the patient journey.

- Registration and documentation of new patients.- Reception duties.- Requesting/locating case notes from the filing system as required.- Maintenance of appointment system.- Maintenance of daily clinical work sheets.- Maintenance of waiting lists.- Provision of statistical information for Managers as required.- Care and repair of case note folders.- Maintenance of accurate tracker system of case histories.

Job description

Job responsibilities

Details as per JDPS, this post will be an exciting and challenging role for any individual with an interest in making a difference to our patientsThe role is an excellent opportunity for the post holder to make a positive impact on the patient journey.

- Registration and documentation of new patients.- Reception duties.- Requesting/locating case notes from the filing system as required.- Maintenance of appointment system.- Maintenance of daily clinical work sheets.- Maintenance of waiting lists.- Provision of statistical information for Managers as required.- Care and repair of case note folders.- Maintenance of accurate tracker system of case histories.

Person Specification

Qualifications

Essential

  • 5 GCSE's A*-C /NVQ 2 or equivalent

Experience

Desirable

  • Experience in a clerical post

Skills

Essential

  • Good communication skills Ability to communicate effectively with staff at all levels and with patients
  • IT skills / relevant keyboard experience
  • Ability to organise and prioritise own workload
  • Ability to work as part of a team and liaise with colleagues to ensure effective working.

Other

Essential

  • Willingness to accept that flexibility is required to meet the changing needs of the NHS
Person Specification

Qualifications

Essential

  • 5 GCSE's A*-C /NVQ 2 or equivalent

Experience

Desirable

  • Experience in a clerical post

Skills

Essential

  • Good communication skills Ability to communicate effectively with staff at all levels and with patients
  • IT skills / relevant keyboard experience
  • Ability to organise and prioritise own workload
  • Ability to work as part of a team and liaise with colleagues to ensure effective working.

Other

Essential

  • Willingness to accept that flexibility is required to meet the changing needs of the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Liverpool University Dental Hospital

Pembroke Place

Pembroke Place

L3 5PS


Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Liverpool University Dental Hospital

Pembroke Place

Pembroke Place

L3 5PS


Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Clerical Records Supervisor

Ann Nugent

ann.nugent@liverpoolft.nhs.uk

01517065085

Details

Date posted

03 November 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

287-DEN-51-25

Job locations

Liverpool University Dental Hospital

Pembroke Place

Pembroke Place

L3 5PS


Supporting documents

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