Liverpool University Hospitals NHS Foundation Trust

Dementia Support Worker - Trauma and Orthopaedics

The closing date is 31 October 2025

Job summary

Dementia Support workerBand 3PermanentPart Time - 34 hours per weekPlease note this is not a healthcare assistant role. Please read the job description carefully

This is a post that is a part of the Trauma and Orthopaedic Care Group within the Division of Surgery at the Aintree site.

The post-holder will support our acute orthopaedic wards to facilitate a high standard of enhanced care for our dementia patients to ensure a robust and holistic hospital admission.

The post-holder will contribute to the delivery of patient's individual care under the direction and supervision of the Ward Manager with additional support from the Dementia and Delirium Team. Whilst completing this, the post-holder will assist with all aspects of the patient's care including moving and handling, personal hygiene and dietary needs.

The successful candidate will be covering a 7 day service and will work with other Dementia Support Workers to ensure the service is covered across the 3 ward areas Monday - Sunday.

**Previous applicants need not apply**

Please note this vacancy may close early once sufficient applications have been received.

Main duties of the job

The post holder will contribute to the delivery of patients' individual care under the direction and supervision of the Ward Manager and in conjunction with the Dementia and Delirium Team.

  • They will gather quality collateral history/ personal information from patients, families, carers and other relevant services (eg social worker, care agency).
  • Deliver, monitor and embed DCS care plans for patients with dementia using clinical leadership skills to role model best practice to ward staff.
  • Work closely with dementia service colleagues and contribute to service goals, taking responsibility for collecting and inputting data metrics.
  • Use clinical judgement to feedback to MDT patient progress and assist in setting patient goals that reflect their changing needs.
  • Ensure effective ongoing carer communication/ liaison, including referrals to community resources where indicated (eg carer support organisations).
  • Facilitate the provision of meaningful activities for patients, working closely with other members of the MDT.
  • Facilitate supported/ risk-positive discharges.
  • Follow-up telephone calls and where required, admission avoidance activity (community liaison/ follow-up visits).

About us

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women's, visit theircareers page

Details

Date posted

21 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

287-ASUR-150-25

Job locations

Aintree University Hospital

Longmoor Lane

Liverpool

L9 7AL


Job description

Job responsibilities

Clinical Responsibilities

  • Maintain a professional behaviour at all times and represent the values of the organisation.
  • To assist the staff in the delivery of direct patient care.
  • To undertake skilled nursing support activities for which training and competency assessment hasbeen undertaken.
  • To assist the nursing staff in maintaining patients well-being and dignity in a safe environment andin maintaining patient confidentiality and privacy.
  • To understand and adhere to all relevant trust policies and procedures.
  • To prioritise care as appropriate.
  • To demonstrate good communication skills when dealing with patients, relatives and members ofthe multidisciplinary team utilising sensitivity, empathy and ability to manage conflict.
  • Contribute to effective and timely discharge planning.
  • To perform, understand and report patient risk assessments e.g. Nutritional assessment scores,Falls Assessment, Moving and Handling, Pressure Area assessment and Bed Rail riskAssessment.
  • To demonstrate initiative and the ability to recognise/identify changes in a patientscondition/treatment and report promptly to the registered nurse and medical staff as appropriate.
  • To act as a role model for student nurses and colleagues.
  • Report any concerns regarding patients well-being or safety to the nurse in charge.
  • It is the responsibility of any member of staff who becomes aware of either a clinical or non-clinicalincident to escalate immediately to the registered nurse.
  • To understand the principles of the Friends and Family Test/patient experience feedback and howit is used to improve and maintain an excellent patient experience.
  • Assist nursing staff with ward preparation for admission and to ensure the bay areas areappropriately cleaned on patient discharge or transfer.

Job description

Job responsibilities

Clinical Responsibilities

  • Maintain a professional behaviour at all times and represent the values of the organisation.
  • To assist the staff in the delivery of direct patient care.
  • To undertake skilled nursing support activities for which training and competency assessment hasbeen undertaken.
  • To assist the nursing staff in maintaining patients well-being and dignity in a safe environment andin maintaining patient confidentiality and privacy.
  • To understand and adhere to all relevant trust policies and procedures.
  • To prioritise care as appropriate.
  • To demonstrate good communication skills when dealing with patients, relatives and members ofthe multidisciplinary team utilising sensitivity, empathy and ability to manage conflict.
  • Contribute to effective and timely discharge planning.
  • To perform, understand and report patient risk assessments e.g. Nutritional assessment scores,Falls Assessment, Moving and Handling, Pressure Area assessment and Bed Rail riskAssessment.
  • To demonstrate initiative and the ability to recognise/identify changes in a patientscondition/treatment and report promptly to the registered nurse and medical staff as appropriate.
  • To act as a role model for student nurses and colleagues.
  • Report any concerns regarding patients well-being or safety to the nurse in charge.
  • It is the responsibility of any member of staff who becomes aware of either a clinical or non-clinicalincident to escalate immediately to the registered nurse.
  • To understand the principles of the Friends and Family Test/patient experience feedback and howit is used to improve and maintain an excellent patient experience.
  • Assist nursing staff with ward preparation for admission and to ensure the bay areas areappropriately cleaned on patient discharge or transfer.

Person Specification

Experience

Essential

  • Demonstrable experience of working with patients in a hospital environment
  • Previous experience of team work
  • Previous experience of dementia care

Knowledge

Essential

  • Evidence of literacy and numeracy skills to GCSE C or equivalent

Skills

Essential

  • Ability to communicate and present written information clearly
  • Basic computer /key board skills
  • Ability to understand and undertake monitoring of patients' vital signs

Desirable

  • Ability to learn new skills quickly
  • Ability to plan and prioritise workload

Other

Essential

  • Committed to own personal development and evidence of regular attendance at training days
  • Has a caring, compassionate and professional nature
  • Committed to developing self and others
  • Diplomatic and calm
  • Ability to work as a team and form professional relationships with colleagues

Qualifications

Essential

  • NVQ Level 3 or Equivalent/New Diploma Level 3 or equivalent
Person Specification

Experience

Essential

  • Demonstrable experience of working with patients in a hospital environment
  • Previous experience of team work
  • Previous experience of dementia care

Knowledge

Essential

  • Evidence of literacy and numeracy skills to GCSE C or equivalent

Skills

Essential

  • Ability to communicate and present written information clearly
  • Basic computer /key board skills
  • Ability to understand and undertake monitoring of patients' vital signs

Desirable

  • Ability to learn new skills quickly
  • Ability to plan and prioritise workload

Other

Essential

  • Committed to own personal development and evidence of regular attendance at training days
  • Has a caring, compassionate and professional nature
  • Committed to developing self and others
  • Diplomatic and calm
  • Ability to work as a team and form professional relationships with colleagues

Qualifications

Essential

  • NVQ Level 3 or Equivalent/New Diploma Level 3 or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree University Hospital

Longmoor Lane

Liverpool

L9 7AL


Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree University Hospital

Longmoor Lane

Liverpool

L9 7AL


Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Ward Manager

Francesca Underwood

francesca.underwood@liverpoolft.nhs.uk

01515296361

Details

Date posted

21 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

287-ASUR-150-25

Job locations

Aintree University Hospital

Longmoor Lane

Liverpool

L9 7AL


Supporting documents

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