Job summary
An exciting opportunity has arisen to join our Specialist Palliative Care and Acute Oncology Care Teams at Liverpool University Hospitals NHS Trust.
We are an integrated Palliative Care and Acute Oncology service across the Liverpool University Trust with services at both Aintree and Royal Liverpool Hospital sites. The services provide support and advice to patients, carers and staff across Liverpool University Hospital as well as in Woodlands Hospice, The Walton Centre, St Joseph's Community Hospice and North Liverpool, South Sefton and Kirkby community services.
Main duties of the job
We are seeking an experienced and motivated Medical Secretary to join our dynamic administrative team, supporting an innovative healthcare service. This is an excellent opportunity for an individual who is committed to providing high-quality support in a fast-paced and specialist environment. If you are a self-motivated individual who thrives in a supportive team environment and is eager to contribute to a vital area of patient care, we would love to hear from you.
About us
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women's, visit their careers page.
Job description
Job responsibilities
Key Responsibilities:
-
Provide comprehensive secretarial and administrative support, including the accurate transcription of inpatient and outpatient discharge letters, and the efficient management and processing of clinical referrals to appropriate clinical teams.
Co-ordination and support of multi-disciplinary team (MDT) meetings, ensuring effective communication and documentation.
Mentoring and support to administrative colleagues, fostering a collaborative and efficient team environment.
Independently manage a varied workload with minimal supervision, while contributing to wider administrative functions across the department.
Coordinate meetings, preparation of papers and minutes, facilitating clear and timely communication across teams.
Maintain and update medical on-call rotas with precision, ensuring timely distribution to relevant teams.
Conduct weekly reviews of EPRO audit reports to support the safe and timely dissemination of discharge letters.
Skills and Experience: Strong organisational, interpersonal, and communication skills.
The ability to remain calm and professional while working in a specialist area of care.
A compassionate, caring approach to patient centred care
Ability to collaboratively and positively contribute to team working.
Job description
Job responsibilities
Key Responsibilities:
-
Provide comprehensive secretarial and administrative support, including the accurate transcription of inpatient and outpatient discharge letters, and the efficient management and processing of clinical referrals to appropriate clinical teams.
Co-ordination and support of multi-disciplinary team (MDT) meetings, ensuring effective communication and documentation.
Mentoring and support to administrative colleagues, fostering a collaborative and efficient team environment.
Independently manage a varied workload with minimal supervision, while contributing to wider administrative functions across the department.
Coordinate meetings, preparation of papers and minutes, facilitating clear and timely communication across teams.
Maintain and update medical on-call rotas with precision, ensuring timely distribution to relevant teams.
Conduct weekly reviews of EPRO audit reports to support the safe and timely dissemination of discharge letters.
Skills and Experience: Strong organisational, interpersonal, and communication skills.
The ability to remain calm and professional while working in a specialist area of care.
A compassionate, caring approach to patient centred care
Ability to collaboratively and positively contribute to team working.
Person Specification
Qualifications
Essential
- Educated to GCSE/O Level standard/equivalent or higher
- RSA/OCR Typing/Word processing Level 3 or equivalent
- RSA/OCR Audio typing Skills Level 3
- Knowledge of medical terminology
- Secretarial Qualification or equivalent experience
Desirable
- ECDL or equivalent
- Shorthand
Experience
Essential
- Excellent I.T. skills with knowledge and experience of all Microsoft office packages
- Demonstrable experience working in an NHS office environment as a medical secretarial
Skills/Ability/Knowledge
Essential
- Ability to communicate professionally at all levels in a helpful courteous manner. First Class Communication Skills
- Excellent Organisation Skills
- Excellent Word Processing and Keyboard Skills
- Ability to organise workload effectively and prioritise to meet deadlines
- Ability to work individually or as part of a team
- Legible handwriting
- Experience or supervising and motivating a team
- Time Management Skills
- Excellent interpersonal and influencing skills
Desirable
- Knowledge of internal PAS system
- Understanding of Trust internal policies as appropriate
Qualities/Attributes
Essential
- Capability to adapt to most situations
- Eager to learn
- Ability to maintain control of stressful/sensitive situations
Other requirements
Essential
- Comply with Trust policies and procedures
- Ability to show understanding and appreciation of the need to maintain confidentiality in all matters - Data Protection Act
- Ability and willingness to undergo further training in accordance with the needs of the post
Person Specification
Qualifications
Essential
- Educated to GCSE/O Level standard/equivalent or higher
- RSA/OCR Typing/Word processing Level 3 or equivalent
- RSA/OCR Audio typing Skills Level 3
- Knowledge of medical terminology
- Secretarial Qualification or equivalent experience
Desirable
- ECDL or equivalent
- Shorthand
Experience
Essential
- Excellent I.T. skills with knowledge and experience of all Microsoft office packages
- Demonstrable experience working in an NHS office environment as a medical secretarial
Skills/Ability/Knowledge
Essential
- Ability to communicate professionally at all levels in a helpful courteous manner. First Class Communication Skills
- Excellent Organisation Skills
- Excellent Word Processing and Keyboard Skills
- Ability to organise workload effectively and prioritise to meet deadlines
- Ability to work individually or as part of a team
- Legible handwriting
- Experience or supervising and motivating a team
- Time Management Skills
- Excellent interpersonal and influencing skills
Desirable
- Knowledge of internal PAS system
- Understanding of Trust internal policies as appropriate
Qualities/Attributes
Essential
- Capability to adapt to most situations
- Eager to learn
- Ability to maintain control of stressful/sensitive situations
Other requirements
Essential
- Comply with Trust policies and procedures
- Ability to show understanding and appreciation of the need to maintain confidentiality in all matters - Data Protection Act
- Ability and willingness to undergo further training in accordance with the needs of the post
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
