Liverpool University Hospitals NHS Foundation Trust

Clerical Officer

The closing date is 30 September 2025

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Job summary

We are looking for an enthusiastic and motivated Clerical Officer / Administrator to join our dynamic administrative team. This role plays a key part in supporting our clinical services in a fast-paced, compassionate palliative care environment.

The role is based at Aintree Hospital and provides a full comprehensive administrative support to the inpatient and outpatient clinical services at Woodlands Hospice.

This post is open to employees of the five LAASP organisations. As part of your application, you will be asked to confirm that you are a current employee of The Clatterbridge Centre, Liverpool Heart and Chest Hospital, Liverpool University Hospitals, Liverpool Women's Hospital or, The Walton Centre.

Main duties of the job

To provide quality comprehensive administrative support to clinical services based at Aintree Hospital, Woodlands.

Co-ordination of outpatient clinics including booking, confirmation and scheduling of appointments.

To provide administrative support to the Woodlands Inpatient Unit including support for admissions and discharges.

Co-ordination of incoming calls to Liverpool IMPaCT services, ensuring patients access the appropriate clinical teams quickly and effectively.

About us

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women's, visit their careers page.

Details

Date posted

16 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

287-AMED-191-25

Job locations

AUH

Longmoor Lane

Liverpool

L9 7AL


Job description

Job responsibilities

To provide quality comprehensive administrative support to clinical services based at Aintree Hospital, Woodlands.

Co-ordination of outpatient clinics including booking, confirmation and scheduling of appointments.

To provide administrative support to the Woodlands Inpatient Unit including support for admissions and discharges.

Co-ordination of incoming calls to Liverpool IMPaCT services, ensuring patients access the appropriate clinical teams quickly and effectively.

Job description

Job responsibilities

To provide quality comprehensive administrative support to clinical services based at Aintree Hospital, Woodlands.

Co-ordination of outpatient clinics including booking, confirmation and scheduling of appointments.

To provide administrative support to the Woodlands Inpatient Unit including support for admissions and discharges.

Co-ordination of incoming calls to Liverpool IMPaCT services, ensuring patients access the appropriate clinical teams quickly and effectively.

Person Specification

Qualifications

Essential

  • NVQ 3 or equivalent in relevant area

Experience

Desirable

  • Previous NHS Experience

Knowledge

Desirable

  • Knowledge of the NHS - iPM, ICE, Choose & Book systems

Skills

Essential

  • IT skills
  • Good communication and organisational skills
  • previous clerical experience
  • Able to maintain confidentiality
  • Able to work on own initiative and as part of a team

Other

Essential

  • Current employee of a LAASP organisation
Person Specification

Qualifications

Essential

  • NVQ 3 or equivalent in relevant area

Experience

Desirable

  • Previous NHS Experience

Knowledge

Desirable

  • Knowledge of the NHS - iPM, ICE, Choose & Book systems

Skills

Essential

  • IT skills
  • Good communication and organisational skills
  • previous clerical experience
  • Able to maintain confidentiality
  • Able to work on own initiative and as part of a team

Other

Essential

  • Current employee of a LAASP organisation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

AUH

Longmoor Lane

Liverpool

L9 7AL


Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

AUH

Longmoor Lane

Liverpool

L9 7AL


Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Business Operations Manager

Debbie Griffiths

debbie.griffiths@liverpoolft.nhs.uk

01515293800

Details

Date posted

16 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

287-AMED-191-25

Job locations

AUH

Longmoor Lane

Liverpool

L9 7AL


Supporting documents

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