Job summary
Medical Records Clerk - Dental Hospital
Band 2
Permanent
37.5 Hours per week over 5 days
This job involves the day to day running of a medical records team, booking patients for outpatient and inpatient clinics. Health records library functions , along with all general administration duties.
The role requires an organised, motivated individual who works well within a team and as an individual.
***Please note this vacancy may close once sufficient applications have been received***
Previous candidates need not apply
Main duties of the job
The post holder will be involved in the running of reception duties, registering and documentation of new patients, booking appointments, requesting case notes from the health records library, prepping clinics. Engaging with all members of staff and dealing with enquiries from patients, dental and medical practitioners and members of the public by telephone and in person.
About us
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women's, visit theircareers page.
Job description
Job responsibilities
Details as per JDPS, this post will be an exciting and challenging role for any individual with an interest in making a difference to our patientsThe role is an excellent opportunity for the post holder to make a positive impact on the patient journey.
- Registration and documentation of new patients.- Reception duties.- Requesting/locating case notes from the filing system as required.- Maintenance of appointment system.- Maintenance of daily clinical work sheets.- Maintenance of waiting lists.- Provision of statistical information for Managers as required.- Care and repair of case note folders.- Maintenance of accurate tracker system of case histories.
Job description
Job responsibilities
Details as per JDPS, this post will be an exciting and challenging role for any individual with an interest in making a difference to our patientsThe role is an excellent opportunity for the post holder to make a positive impact on the patient journey.
- Registration and documentation of new patients.- Reception duties.- Requesting/locating case notes from the filing system as required.- Maintenance of appointment system.- Maintenance of daily clinical work sheets.- Maintenance of waiting lists.- Provision of statistical information for Managers as required.- Care and repair of case note folders.- Maintenance of accurate tracker system of case histories.
Person Specification
Qualifications
Essential
- 5 GCSE's A*-C /NVQ 2 or equivalent
Experience
Desirable
- Experience in a clerical post
Skills
Essential
- Good communication skills Ability to communicate effectively with staff at all levels and with patients
- IT skills / relevant keyboard experience
- Ability to organise and prioritise own workload
- Ability to work as part of a team and liaise with colleagues to ensure effective working.
Other
Essential
- Willingness to accept that flexibility is required to meet the changing needs of the NHS
Person Specification
Qualifications
Essential
- 5 GCSE's A*-C /NVQ 2 or equivalent
Experience
Desirable
- Experience in a clerical post
Skills
Essential
- Good communication skills Ability to communicate effectively with staff at all levels and with patients
- IT skills / relevant keyboard experience
- Ability to organise and prioritise own workload
- Ability to work as part of a team and liaise with colleagues to ensure effective working.
Other
Essential
- Willingness to accept that flexibility is required to meet the changing needs of the NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
