Job summary
Are you an ambitious pharmacy technician looking for a new and exciting challenge? This is a rare opportunity for an experienced pharmacy technician to utilise their management and leadership skills, to help lead and develop dispensary services at Liverpool University Hospitals NHS Foundation Trust (LUHFT) on our Aintree site.
The dispensary is a busy, fast paced environment and you will be responsible for the day to day efficient running of the dispensary, the completion of rotas and the supervision and training of staff.
We are looking to appoint a confident and competent technician who can demonstrate effective leadership skills, and who is looking to progress their career to manage the dynamic and friendly dispensary team. The successful candidate will be provided with all the relevant training and support and ample opportunities to allow personal growth, and career progression.
You should be a motivated and positive individual who can lead and contribute to outstanding pharmacy services, and have excellent customer and communication skills, be a strong team player, be flexible to change and have confidence to effectively liaise with other health care professionals in a hospital setting.
If you are interested and have what we are looking for, please get in touch and organise a visit to our department.
Main duties of the job
The post holder will support and deputise for the Lead Pharmacy Technician - Dispensary Services in developing and evaluating the Dispensary services in line with the vision for excellence in healthcare.
Manage and develop the team of Technical and support staff in the dispensary and other pharmacy staff who provide the service to internal/external customers in accordance with all national and regional guidelines.
About us
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women's, visit theircareers page.
Job description
Job responsibilities
Co-ordinate the work, ensuring safe use of equipment using technical expertise and supervise the day-to-day operational running of the dispensary.
Develop and manage the training of all grades of staff involved in dispensing in conjunction with the Lead Pharmacy Technician Education and Training.
Co-ordinate the day-to-day provision of the technical and support pharmacy service in the dispensary, ensuring the accurate and efficient dispensing of medicines in a timely manner: including controlled drugs and unlicensed medicines in accordance with national guidance.
Ensure that all new staff are provided with training on the systems involved in the dispensing process.
Audit and monitor the activity of operational service delivery and report to the Lead Pharmacy Technician Dispensary Services at regular intervals.
Ensure compliance with medicine storage and the safety and security of medicines in the dispensary.
Job description
Job responsibilities
Co-ordinate the work, ensuring safe use of equipment using technical expertise and supervise the day-to-day operational running of the dispensary.
Develop and manage the training of all grades of staff involved in dispensing in conjunction with the Lead Pharmacy Technician Education and Training.
Co-ordinate the day-to-day provision of the technical and support pharmacy service in the dispensary, ensuring the accurate and efficient dispensing of medicines in a timely manner: including controlled drugs and unlicensed medicines in accordance with national guidance.
Ensure that all new staff are provided with training on the systems involved in the dispensing process.
Audit and monitor the activity of operational service delivery and report to the Lead Pharmacy Technician Dispensary Services at regular intervals.
Ensure compliance with medicine storage and the safety and security of medicines in the dispensary.
Person Specification
Qualifications
Essential
- NVQ LEVEL 3 in Pharmaceutical Sciences / BTEC in Pharmaceutical Sciences or Equivalent
- Professional registration with the General Pharmaceutical Council
- Accuracy Checking Technician qualification
Desirable
- NVQ / A1 workplace assessors qualification
- Management qualification
Experience
Essential
- Significant previous experience and knowledge of working in a hospital pharmacy
- Line management experience
- Excellent working knowledge of hospital pharmacy services led by technicians
- Experience in delivering of education and training of other staff
Desirable
- Experience of change management and/or project work that influenced change
- Experience of handling conflict including concerns raised by patients or staff
- Involvement in service audit
- Contribution to SOPs and report writing
Knowledge
Essential
- Knowledge of Medicines Management and relevant legislation and policies
- Demonstrate an understanding of current pharmacy and NHS issues
- Excellent analytical and problem-solving abilities
- Knowledge of pharmacy computer systems
- Organised and able to prioritise own work and that of others to ensure that objectives are met within agreed deadlines
Skills
Essential
- Excellent written communication skills
- Excellent verbal communication skills
- Skilled in problem solving and decision making
- Excellent interpersonal and customer service skills and ability to negotiate and deal with complaints in the first instance
- Ability to deal with constant interruptions to provide advice and ensuring effective communication to ensure pharmacy provides a good service to all customers
- Ability to guide senior Pharmacy Technicians with training, supervision, and mentoring.
- Proactively provide suggestions, ideas and solutions for service improvement
- Excellent keyboard and computer skills (email, databases, spreadsheets, word processing and presentation software)
Other
Essential
- Accurate and methodical -good attention to detail
- Enthusiasm for the role
- Role model and lead by example - positive and optimistic and able to inspire the team
- Ability to motivate self and others
- Ability to work alone and as a team member
- Able to give feedback constructively and deal with issues sensitively
- Good leadership skills and able to use initiative
- Be punctual, flexible and assertive
- Ability to carry out moderate to intensive physical effort throughout the working day and carry out concurrent activities including climbing ladders, stretching, bending and standing for long periods of time.
- Ability to multitask and change from one job to another frequently, working alone and as a team member
- Mandatory Continuous Professional Development to maintain fitness to practice
Person Specification
Qualifications
Essential
- NVQ LEVEL 3 in Pharmaceutical Sciences / BTEC in Pharmaceutical Sciences or Equivalent
- Professional registration with the General Pharmaceutical Council
- Accuracy Checking Technician qualification
Desirable
- NVQ / A1 workplace assessors qualification
- Management qualification
Experience
Essential
- Significant previous experience and knowledge of working in a hospital pharmacy
- Line management experience
- Excellent working knowledge of hospital pharmacy services led by technicians
- Experience in delivering of education and training of other staff
Desirable
- Experience of change management and/or project work that influenced change
- Experience of handling conflict including concerns raised by patients or staff
- Involvement in service audit
- Contribution to SOPs and report writing
Knowledge
Essential
- Knowledge of Medicines Management and relevant legislation and policies
- Demonstrate an understanding of current pharmacy and NHS issues
- Excellent analytical and problem-solving abilities
- Knowledge of pharmacy computer systems
- Organised and able to prioritise own work and that of others to ensure that objectives are met within agreed deadlines
Skills
Essential
- Excellent written communication skills
- Excellent verbal communication skills
- Skilled in problem solving and decision making
- Excellent interpersonal and customer service skills and ability to negotiate and deal with complaints in the first instance
- Ability to deal with constant interruptions to provide advice and ensuring effective communication to ensure pharmacy provides a good service to all customers
- Ability to guide senior Pharmacy Technicians with training, supervision, and mentoring.
- Proactively provide suggestions, ideas and solutions for service improvement
- Excellent keyboard and computer skills (email, databases, spreadsheets, word processing and presentation software)
Other
Essential
- Accurate and methodical -good attention to detail
- Enthusiasm for the role
- Role model and lead by example - positive and optimistic and able to inspire the team
- Ability to motivate self and others
- Ability to work alone and as a team member
- Able to give feedback constructively and deal with issues sensitively
- Good leadership skills and able to use initiative
- Be punctual, flexible and assertive
- Ability to carry out moderate to intensive physical effort throughout the working day and carry out concurrent activities including climbing ladders, stretching, bending and standing for long periods of time.
- Ability to multitask and change from one job to another frequently, working alone and as a team member
- Mandatory Continuous Professional Development to maintain fitness to practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
