Liverpool University Hospitals NHS Foundation Trust

Receptionist - Axess Sexual Health

Information:

This job is now closed

Job summary

We are looking to recruit a Receptionist to support the Axess Sexual Health service in Liverpool.

The service currently works across 3 sites:

  • Royal Liverpool Hospital
  • The Beat, Liverpool City Centre
  • South Liverpool Treatment Centre, Garston and,
  • Aintree Hospital, in the near future

The clinics in the Royal Liverpool Hospital and The Beat will be integrating and moving to a new city centre location in the next 12 months and a new clinic will be opening on the Aintree Hospital campus.

Specialist clinics targeting young people, Trans people and those affected by drug and alcohol use are also being developed alongside a new clinical outreach service.

This is a very exciting time for sexual health services in Liverpool with a number of innovations to be implemented alongside these developments with the aim of providing world class services.

Our ideal candidate will have experience of using Electronic Patient Record Systems, supporting basic patient triage and excellent customer service skills.

The successful candidate will be working across the city centre and Garston sites. Clinics are open Monday - Saturday up to 7pm at night so you will be working a combination of 8:30 - 16:30, 10:30-18:30 and 11:00 - 19:00 according to the needs of the service.

Main duties of the job

Our ideal candidate will have experience of using Electronic Patient Record Systems, supporting basic patient triage and excellent customer service skills.

The successful candidate will be working across the city centre and Garston sites. Clinics are open Monday - Saturday up to 7pm at night so you will be working a combination of 8:30 - 16:30, 10:30-18:30 and 11:00 - 19:00 shifts according to the needs of the service.

About us

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women's, visit theircareers page.

Details

Date posted

05 March 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

287-RMED-57-25

Job locations

Axess Sexual Health Liverpool

David Lewis Street

Liverpool

L1 4AP


Job description

Job responsibilities

Working on reception desks across the city, checking patients into the system for their appointments and telephone triage.

Please see job description for further information

Job description

Job responsibilities

Working on reception desks across the city, checking patients into the system for their appointments and telephone triage.

Please see job description for further information

Person Specification

Qualifications

Essential

  • GCSE or NVQ2 or equivalent experience
  • IT literate

Experience

Desirable

  • Proven knowledge of word processing, spreadsheet and email software

Skills

Essential

  • Effective communication and interpersonal skills
  • Ability to work effectively within teams
  • Ability to work in a confidential and sensitive manner
  • Ability to plan, prioritise and schedule work

Other

Essential

  • Self-motivated
  • Able to work on own initiative
  • Able to work with attention to detail
Person Specification

Qualifications

Essential

  • GCSE or NVQ2 or equivalent experience
  • IT literate

Experience

Desirable

  • Proven knowledge of word processing, spreadsheet and email software

Skills

Essential

  • Effective communication and interpersonal skills
  • Ability to work effectively within teams
  • Ability to work in a confidential and sensitive manner
  • Ability to plan, prioritise and schedule work

Other

Essential

  • Self-motivated
  • Able to work on own initiative
  • Able to work with attention to detail

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Axess Sexual Health Liverpool

David Lewis Street

Liverpool

L1 4AP


Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Axess Sexual Health Liverpool

David Lewis Street

Liverpool

L1 4AP


Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Leader

Siana Parton

sianakay.parton@liverpoolft.nhs.uk

01512826302

Details

Date posted

05 March 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

287-RMED-57-25

Job locations

Axess Sexual Health Liverpool

David Lewis Street

Liverpool

L1 4AP


Supporting documents

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