Job summary
An exciting opportunity for a full-time Macmillan Support Worker has arisen to join the friendly, motivated Macmillan Information support team. The service delivers a high standard of support to patients, their families, carers and friends, with accurate information on all aspects of cancer and its effects on patients available to the public, patients and relatives from the time that cancer is suspected through the patients' treatment and recovery, or palliation, death and bereavement. This includes sensitive, supportive advice at time of need.
Main duties of the job
For this post you will need to be well organised and have good communication skills and be computer literate. Working within a small team you will have the ability to work both under supervision and independently across hospital sites.
You will use your knowledge of cancer care to support people living with and affected by cancer, and perform holistic assessments, choosing the most appropriate approach to establishing the individual information and support needs of each client.
You will provide advice and emotional support and signposting to service users, patients, carers, friends or family members via email, on the phone or face to face regarding cancer diagnosis, prognosis, treatment , living with cancer and bereavement.
You will have contact with those who are worried they may have cancer or are awaiting test results and who require assistance and signposting appropriately.
As we are a hospital-based service, you will be required to visit wards and outpatient areas to support service users.
About us
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
Follow us on Social Media:
Facebook - Liverpool University Hospitals Careers
Instagram - @LUHFTcareers
Twitter - @LUHFTcareers
Job description
Job responsibilities
Essential:
You will have experience of working within the Healthcare environment and have some knowledge of cancer and Macmillan
Knowledge and understanding of key legislation, e.g. data protection, confidentiality, and safeguarding procedures
Excellent communication skills, both written and verbal
Experience using the Microsoft Office suite of applications
Demonstrate flexible working patterns
Job description
Job responsibilities
Essential:
You will have experience of working within the Healthcare environment and have some knowledge of cancer and Macmillan
Knowledge and understanding of key legislation, e.g. data protection, confidentiality, and safeguarding procedures
Excellent communication skills, both written and verbal
Experience using the Microsoft Office suite of applications
Demonstrate flexible working patterns
Person Specification
Qualifications
Essential
- NVQ 3 and demonstrable previous experience or NVQ4/HND
Desirable
- Evidence of continued role development
- Completed or Willingness to undertake Macmillan learning and development courses
Experience
Essential
- Evidence of good communications skills
- Understanding of the health and social care environment and past experience of working within it
- Experience of multi-disciplinary working
- Experience of data management
- Effective organisation skills
Knowledge
Essential
- Fully conversant with Windows computer software including Word, Access, Excel and Power point
- Practical problem solving skills
- A basic knowledge of cancer treatments and the effect they have on those with cancer
Desirable
- A basic knowledge of cancer, treatments and intervention terminology
- Understanding of Community services available
- An understanding of the importance of providing clear accessible information for people with a life threatening disease
- Ability to retrieve information from a variety of places and formats
- Understanding of Macmillan Cancer Support and it's role across the UK
- Awareness of cancer policies
Person Specification
Qualifications
Essential
- NVQ 3 and demonstrable previous experience or NVQ4/HND
Desirable
- Evidence of continued role development
- Completed or Willingness to undertake Macmillan learning and development courses
Experience
Essential
- Evidence of good communications skills
- Understanding of the health and social care environment and past experience of working within it
- Experience of multi-disciplinary working
- Experience of data management
- Effective organisation skills
Knowledge
Essential
- Fully conversant with Windows computer software including Word, Access, Excel and Power point
- Practical problem solving skills
- A basic knowledge of cancer treatments and the effect they have on those with cancer
Desirable
- A basic knowledge of cancer, treatments and intervention terminology
- Understanding of Community services available
- An understanding of the importance of providing clear accessible information for people with a life threatening disease
- Ability to retrieve information from a variety of places and formats
- Understanding of Macmillan Cancer Support and it's role across the UK
- Awareness of cancer policies
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
