Job summary
An opportunity arises to recruit an experienced administrator to support St. Paul's Eye Unit private patient and other clinics. This is aBand 4 post, part-time (22.5 hours per week), based at the Royal Liverpool University Hospital. St Paul's Eye Unit is the largest eye care provider within Cheshire and Merseyside delivering all ophthalmology subspecialties.
The successful candidate will: have excellent communication and listening skills, be capable of conversing with patients and colleagues - in person, by email and by telephone. They will also have a high level of computer literacy (Microsoft Office and hospital systems) being capable of accurately collecting, collating, and uploading all required data in a timely fashion.
Previous experience working in the NHS would be an advantage but is not essential.
Main duties of the job
This post involves: managing enquiries from patients, internal and external stakeholders, setting up and communicating private patient appointments, collecting, collating and uploading data as required, other administrative task as necessary in support of ophthalmology clinical services.
About us
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women's, visit theircareers page.
Job description
Job responsibilities
Please see attached Job Description for full details.
You will have the ability to prioritise competing demands and effectively problem solve in a fast paced office environment. You will have experience managing several busy and complex diaries, managing email inboxes and facilitating a range of meetings and committees, both face-to-face and online compiling agendas and papers, as well as taking and distributing comprehensive minutes.
Working within a team of dynamic and dedicated PAs, this is a truly collaborative role that will provide opportunities to work across the hospital at all levels. The role would suit a highly motivated team player who strives to provide a first class PA service to the Directors they support.
Job description
Job responsibilities
Please see attached Job Description for full details.
You will have the ability to prioritise competing demands and effectively problem solve in a fast paced office environment. You will have experience managing several busy and complex diaries, managing email inboxes and facilitating a range of meetings and committees, both face-to-face and online compiling agendas and papers, as well as taking and distributing comprehensive minutes.
Working within a team of dynamic and dedicated PAs, this is a truly collaborative role that will provide opportunities to work across the hospital at all levels. The role would suit a highly motivated team player who strives to provide a first class PA service to the Directors they support.
Person Specification
Qualifications
Essential
- RSA III or equivalent - Typing
- GCSE Maths and English/equivalent
Desirable
Experience
Essential
- Demonstrable experience as a Personal Assistant at a senior level
- Experience of working as a team member
- Proven experience of prioritising work and meeting deadlines
Knowledge
Desirable
- NHS Background or an understanding of the NHS
Skills
Essential
- Audio Typing or equivalent typing skills
- Computer literate in Microsoft Packages: Word, Outlook and PowerPoint
- Ability to produce accurate minutes of meetings
- Ability to use initiative and judgement to critically analyse and resolve problems, seeking advice/assistance, where appropriate
- Good administrative and organisational skills
- Good communication skills, both written and oral
- Ability to cope in a continually changing NHS Environment
- Ability to motivate self
Desirable
- Shorthand
- Microsoft Office or equivalent - Databases/Excel
- Excel/Access
Other
Essential
- Ability to recognise the importance, confidentiality and sensitivity of issues and act with the utmost discretion
Person Specification
Qualifications
Essential
- RSA III or equivalent - Typing
- GCSE Maths and English/equivalent
Desirable
Experience
Essential
- Demonstrable experience as a Personal Assistant at a senior level
- Experience of working as a team member
- Proven experience of prioritising work and meeting deadlines
Knowledge
Desirable
- NHS Background or an understanding of the NHS
Skills
Essential
- Audio Typing or equivalent typing skills
- Computer literate in Microsoft Packages: Word, Outlook and PowerPoint
- Ability to produce accurate minutes of meetings
- Ability to use initiative and judgement to critically analyse and resolve problems, seeking advice/assistance, where appropriate
- Good administrative and organisational skills
- Good communication skills, both written and oral
- Ability to cope in a continually changing NHS Environment
- Ability to motivate self
Desirable
- Shorthand
- Microsoft Office or equivalent - Databases/Excel
- Excel/Access
Other
Essential
- Ability to recognise the importance, confidentiality and sensitivity of issues and act with the utmost discretion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
