Job summary
Anti-Fraud Specialists
An exciting opportunity has arisen for two highly motivated, accredited, Anti-Fraud Specialists with both client management and criminal investigation experience to support in the delivery of our anti-fraud services to our clients across the Northwest / West Midlands with particular focus on clients located in Manchester, Lancashire and Staffordshire.
As an Anti-Fraud Specialist (Band 6) you will be earning up to £44,962, leading the local delivery of anti-fraud services and adding value to NHS and Public Sector organisations, all within a flexible working environment.
Although the role is primarily focused on awareness raising and the prevention, deterrence and detection of fraud, within our client organisations, you must be able to provide evidence of experience in undertaking successful criminal investigations.
Reporting directly to the Head of Anti-Crime Services, you will support the wider team in the delivery of proactive work. As and when required you will also support the progression of fraud investigations across our clients. You will have the freedom to act with autonomy whilst assisting the Anti-Fraud Managers in providing a professional service to clients.
The post-holder will need to have a clean driving license and ready access to a vehicle, as whilst there is an element of home working there is also a requirement to travel to clients on a regular basis.
Main duties of the job
You will be required to-
Work as a member of the Anti-Fraud Services function maintaining the highest professional standards.
Take responsibility for the delivery of a portfolio of allocated Anti-Fraud work
Deliver a full range of proactive anti-fraud work across the MIAA client base
Conduct, as and when required, criminal investigations into allegations of fraud.
Report to Directors of Finance and other senior executives on a regular basis.
Respond to a range of sensitive and complex queries from clients, external agencies, and staff.
Applicants must be able to demonstrate:
A history of working in an accredited anti-fraud fraud role, preferably within the NHS
Experience of undertaking proactive anti-fraud work
Practical experiences of successfully investigating / prosecuting fraud to a criminal standard
Awareness and understanding of key systems employed by public sector organisations including payroll, procurement, HR, recruitment, non-pay expenditure etc.
Particular consideration will be given toformally accredited (i.e., PINS / Accredited Counter Fraud Specialist/ LCFS) anti-fraud specialists with experience of conducting a similar range of anti-fraud work in other sectors, who are able to evidence that they substantially meet the requirements of the role.
About us
MIAA is an NHS Shared service, hosted by Liverpool University Hospitals NHS Foundation Trust. MIAA is the predominant provider of internal audit services to over 50+ NHS and public sector organisations in the Northwest and beyond. MIAA offer clients a number of services in addition to internal audit including Solutions, Anti-Fraud, Technical Risk Assurance, Capital, Clinical Coding, Healthcare Quality Support Unit.
MIAA's budgeted turnover is 12 million, which is demonstrative of the organisation's ambitious and strategic goals.
We pride ourselves in promoting equality and valuing diversity.
All our teams benefit from:-
- Flexible/Hybrid Working
- Generous Pension Scheme
- Development and protected learning time
- Career progression
Our Values are:-
- Trust
- Respect & Compassion
- Innovation and Excellence
Job description
Job responsibilities
Communication is central to the job and is built upon the provision and receipt of routine, complex and sensitive information of a confidential nature. This will require analysis, tact and persuasion as well as an appreciation and understanding of complex client risks, NHS systems and existing guidance. Discussions with senior and non-finance staff forms a substantial element of the job often concerning contentious and complicated fraud and corruption issues at a corporate level. Communication will involve dealing with external agencies. The job involves significant involvement in persuading and negotiating the reasoning behind recommendations with senior staff, up to and including Board level, across a range of disciplines in order to arrive at an agreed position. Communication of investigation findings and fraud awareness will be delivered through the drafting of reports and making presentations.
Work is managed rather than supervised, with the jobholder working within procedures, broad policies and guidelines as defined by the NHSCFA policies and procedures and MIAA corporate policies, but having the freedom to act with autonomy. The nature of the work necessitates a thorough and concentrated focus on the gathering, testing and evaluation of evidence ensuring continuity and integrity at all times.
The nature of the work necessitates a thorough and concentrated focus on processes to deliver consistent and robust outcomes whilst balancing competing priorities. The work pattern is occasionally unpredictable but there is routinely a need to conduct investigations requiring high levels of sustained concentration. Meeting competing deadlines is a routine element of the job.
Establish contact with, interview and take statements from relevant witnesses including expert witnesses, displaying the knowledge and application of effective interviewing techniques to deal with hostile, uncooperative or reluctant witnesses. Taped interviews with suspects will be planned and conducted in accordance with the Police and Criminal Evidence Act (1984).
Provide occasional support, advice and guidance, and manage the expectations of, witnesses and victims including NHS staff, patients and healthcare professionals, from the time of initial contact until after the conclusion of an investigation, including any court process.
Attend criminal and civil courts, disciplinary hearings of NHS or other employers and professional and regulatory bodies, as and when required, in the capacity of witness and/or case officer to give evidence competently, including in cross examination. Provide guidance, advice and instructions to Counsel and other legal professional before and during criminal and civil proceedings.
For further information please read Job description and Person Specification in detail.
Job description
Job responsibilities
Communication is central to the job and is built upon the provision and receipt of routine, complex and sensitive information of a confidential nature. This will require analysis, tact and persuasion as well as an appreciation and understanding of complex client risks, NHS systems and existing guidance. Discussions with senior and non-finance staff forms a substantial element of the job often concerning contentious and complicated fraud and corruption issues at a corporate level. Communication will involve dealing with external agencies. The job involves significant involvement in persuading and negotiating the reasoning behind recommendations with senior staff, up to and including Board level, across a range of disciplines in order to arrive at an agreed position. Communication of investigation findings and fraud awareness will be delivered through the drafting of reports and making presentations.
Work is managed rather than supervised, with the jobholder working within procedures, broad policies and guidelines as defined by the NHSCFA policies and procedures and MIAA corporate policies, but having the freedom to act with autonomy. The nature of the work necessitates a thorough and concentrated focus on the gathering, testing and evaluation of evidence ensuring continuity and integrity at all times.
The nature of the work necessitates a thorough and concentrated focus on processes to deliver consistent and robust outcomes whilst balancing competing priorities. The work pattern is occasionally unpredictable but there is routinely a need to conduct investigations requiring high levels of sustained concentration. Meeting competing deadlines is a routine element of the job.
Establish contact with, interview and take statements from relevant witnesses including expert witnesses, displaying the knowledge and application of effective interviewing techniques to deal with hostile, uncooperative or reluctant witnesses. Taped interviews with suspects will be planned and conducted in accordance with the Police and Criminal Evidence Act (1984).
Provide occasional support, advice and guidance, and manage the expectations of, witnesses and victims including NHS staff, patients and healthcare professionals, from the time of initial contact until after the conclusion of an investigation, including any court process.
Attend criminal and civil courts, disciplinary hearings of NHS or other employers and professional and regulatory bodies, as and when required, in the capacity of witness and/or case officer to give evidence competently, including in cross examination. Provide guidance, advice and instructions to Counsel and other legal professional before and during criminal and civil proceedings.
For further information please read Job description and Person Specification in detail.
Person Specification
Qualifications
Essential
- Graduate/equivalent Counter Fraud Specialist qualification
Experience
Essential
- Practical experience of successfully investigating fraud
Desirable
- Experience of liaising closely with outside agencies within regulatory frameworks to combat fraud and corruption
- Experience of working in NHS or other public sector organisation resulting in a good understanding of systems and processes is desirable for the post
- Experience of using IT as an investigative tool to counter fraud and corruption
Knowledge
Essential
- An understanding of NHS structure, policy, functions and systems together with the aptitude to build on that knowledge
- An understanding of the practical application of all relevant legislation in relation to the investigation and prosecution of suspected fraud and corruption cases
Skills
Essential
- Must have good oral and written communication skills to enable fraud issues to be explained to a range of staff of NHS staff, often at a senior level. This will include presentational skills
- Ability to negotiate and persuade, sometimes in a setting that is unresponsive or hostile
- Good level of numeracy, keyboard skills and computer literacy (ECDL or equivalent)
- Good time management skills and the ability to work to tight deadlines whilst managing competing priorities
Desirable
- Ability to analyse large amounts of data, draw sound conclusions and present findings in an easily understood format
- Ability to make sound judgements
Person Specification
Qualifications
Essential
- Graduate/equivalent Counter Fraud Specialist qualification
Experience
Essential
- Practical experience of successfully investigating fraud
Desirable
- Experience of liaising closely with outside agencies within regulatory frameworks to combat fraud and corruption
- Experience of working in NHS or other public sector organisation resulting in a good understanding of systems and processes is desirable for the post
- Experience of using IT as an investigative tool to counter fraud and corruption
Knowledge
Essential
- An understanding of NHS structure, policy, functions and systems together with the aptitude to build on that knowledge
- An understanding of the practical application of all relevant legislation in relation to the investigation and prosecution of suspected fraud and corruption cases
Skills
Essential
- Must have good oral and written communication skills to enable fraud issues to be explained to a range of staff of NHS staff, often at a senior level. This will include presentational skills
- Ability to negotiate and persuade, sometimes in a setting that is unresponsive or hostile
- Good level of numeracy, keyboard skills and computer literacy (ECDL or equivalent)
- Good time management skills and the ability to work to tight deadlines whilst managing competing priorities
Desirable
- Ability to analyse large amounts of data, draw sound conclusions and present findings in an easily understood format
- Ability to make sound judgements
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
