Job summary
As a member of the Digital Services PMO team, the aim of the role is to provide a customer service focus to projects to ensure they have optimum success in the areas they are implemented. The role will be to coordinate key tasks of projects, work with departments to help them plan and implement new systems and support those teams to communicate new ways of working.
You will work closely with Digital Project Managers to plan and deliver tasks to customers within agreed timescales, mitigating risk and issues along the way.
You will provide high quality Project coordination skills to the team, using Microsoft applications as required to create, track, and maintain project documentation and keep communication levels high to all involved parties.
You will be working in a busy project environment, providing a reliable and confident service to clinical services undertaking projects, ensuring your work is accurate, on time and clearly communicated.
Main duties of the job
As a member of the Digital Services PMO team, the aim of the role is to provide a customer service focus to projects to ensure they have optimum success in the areas they are implemented. The role will be to coordinate key tasks of projects, work with departments to help them plan and implement new systems and support those teams to communicate new ways of working.
You will work closely with Digital Project Managers to plan and deliver tasks to customers within agreed timescales, mitigating risk and issues along the way.
You will provide high quality Project coordination skills to the team, using Microsoft applications as required to create, track, and maintain project documentation and keep communication levels high to all involved parties.
You will be working in a busy project environment, providing a reliable and confident service to clinical services undertaking projects, ensuring your work is accurate, on time and clearly communicated.
About us
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women's, visit their careers page.
Job description
Job responsibilities
To assist the manager in identifying and scheduling tasks
To produce and regularly update project plans and reports according to internal project governance standards
To work collaboratively with the Manager/Project Manager in identifying operational workflow, procedures, deployment schedules, potential service realignment and expected benefits of the project.
Communicate with all stakeholders, Project Teams and all levels of Trust staff to generate commitment and enthusiasm and persuade potential users to accept change.
Monitor the progress of the project/area against agreed targets, highlighting any untoward issues, contribute to the adjustment of plans so that the deliverables are on time, to specified quality and within budget.
To identify and evaluate potential conflicts which could compromise the successful completion of a project and report accordingly, recommending remedial action.
To exercise analytical and judgement skills to support project implementations by highlighting option appraisals
To work collaboratively with other services and teams, providing all levels of support, advice, and guidance throughout all stages of project implementation.
For a full list of duties, please refer to the attached job description and person specification
Job description
Job responsibilities
To assist the manager in identifying and scheduling tasks
To produce and regularly update project plans and reports according to internal project governance standards
To work collaboratively with the Manager/Project Manager in identifying operational workflow, procedures, deployment schedules, potential service realignment and expected benefits of the project.
Communicate with all stakeholders, Project Teams and all levels of Trust staff to generate commitment and enthusiasm and persuade potential users to accept change.
Monitor the progress of the project/area against agreed targets, highlighting any untoward issues, contribute to the adjustment of plans so that the deliverables are on time, to specified quality and within budget.
To identify and evaluate potential conflicts which could compromise the successful completion of a project and report accordingly, recommending remedial action.
To exercise analytical and judgement skills to support project implementations by highlighting option appraisals
To work collaboratively with other services and teams, providing all levels of support, advice, and guidance throughout all stages of project implementation.
For a full list of duties, please refer to the attached job description and person specification
Person Specification
Qualifications
Essential
- Degree or equivalent
- PRINCE2 Foundation certificate
Experience
Essential
- Computer literacy Windows based computing
Desirable
- Experience of Project/Programme Management, e.g. PMO/ PRINCE2
- Planning courses and training schedules
- Process Mapping
- Preparation of standard project documentation - preferably using PRINCE 2
- Experience of working in a NHS environment
Knowledge
Essential
Desirable
- Data Protection principles and NHS confidentiality requirements
Skills
Essential
- Ability to interpret requirements, deployment schedules and expected benefits of projects
- Teaching and presentational skills
- Organisational skills
- Planning and Prioritisation
- Ability to communicate effectively at all levels and across organizational boundaries - both written and verbal
Other
Essential
- Tactful, diplomatic
- Able to manage own time and work unsupervised
Person Specification
Qualifications
Essential
- Degree or equivalent
- PRINCE2 Foundation certificate
Experience
Essential
- Computer literacy Windows based computing
Desirable
- Experience of Project/Programme Management, e.g. PMO/ PRINCE2
- Planning courses and training schedules
- Process Mapping
- Preparation of standard project documentation - preferably using PRINCE 2
- Experience of working in a NHS environment
Knowledge
Essential
Desirable
- Data Protection principles and NHS confidentiality requirements
Skills
Essential
- Ability to interpret requirements, deployment schedules and expected benefits of projects
- Teaching and presentational skills
- Organisational skills
- Planning and Prioritisation
- Ability to communicate effectively at all levels and across organizational boundaries - both written and verbal
Other
Essential
- Tactful, diplomatic
- Able to manage own time and work unsupervised
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
