North West Assistive Technology - Administration Team Co-ordinator

Liverpool University Hospitals NHS Foundation Trust

This job is now closed

Job summary

An exciting opportunity has arisen within the NWAT team.

We are looking to recruit an enthusiastic and motivated person to join our team.

NWAT is a specialist NHS Regional Service providing assistive technology, advice and support to patients with complex needs, to enable them to retain greater independence in their place of residence.

It serves a population of almost 7 million people living in the Greater Manchester, Cheshire and Merseyside, Lancashire and South Cumbria Region.

The service provides environmental control equipment to enable patients with complex needs to enhance their independence within their home environment, which may include the installation of technology to access remote control telephones, bed controls, intercoms, sockets and entertainment equipment.

The successful candidate will have administrative experience, excellent interpersonal and organisational skills, with a commitment to customer / patient care and a flexible approach to working.

**Previous applicants need not apply**

Main duties of the job

o To provide comprehensive administration support to the NWAT Multi-disciplinary team which is made up of Rehabilitation Engineers, Occupational Therapists and Admin - to ensure safe and effective delivery of patient care

o To act as point of contact for all forms of communication for Health and Social Care Professionals, patients and carers to support the delivery of a high-quality service to patients and staff

o To record and analyse agreed data for the NWAT MDT Team in accordance with Trust and National Guidelines (NHS England Service Specification for the Provision of Environmental Control Equipment for Patients with Complex Needs

o To be responsible for co-ordinating key Team meetings with appropriate staff toensure outcomes are notified to the appropriate staff within agreed time frames

o To ensure communication regarding patient care is prompt and to ensure all messages received via the NWAT user helpline are dealt with effectively

To organise activity in line with NWAT MDT Team and Trust policy.

o To co-ordinate aspects of meetings related to the NWAT team including maintaining a diary, confirming staff availability, booking rooms, constructing agendas, taking accurate minutes and distributing notes. Ensure all outcomes are documented.

o To provide administrative support to the NWAT MDT Team including organising meetings, contacting patients and arranging appointments, supporting Induction and Study Days both internally and externally.

About us

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click herehttps://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on Social Media:

Facebook - Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

Date posted

12 November 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

287-DSS-393-24-B

Job locations

Aintree site - North West Assistive Technology

Lower Lane

Liverpool

L9 7AL

Job description

Job responsibilities

Job Summary:

To provide a comprehensive administration support to the NWAT team to ensure safe and effective delivery of patient care.

To act as point of contact for all forms of communication for Health and Social Care Professionals, patients and carers to support the delivery of a high quality service to patients and staff

Job description

Job responsibilities

Job Summary:

To provide a comprehensive administration support to the NWAT team to ensure safe and effective delivery of patient care.

To act as point of contact for all forms of communication for Health and Social Care Professionals, patients and carers to support the delivery of a high quality service to patients and staff

Person Specification

Qualifications

Essential

NVQ Level 3 in Business Administration or Customer Care

Experience

Essential

Use of computer systems
Previous healthcare sector experience
Previous clerical experience

Desirable

Previous clerical experience

Knowledge and Skills

Essential

Excellent communication skills
Ability to communicate at all levels
Excellent organisational skills
Ability to use own initiative
Enthusiastic and hard working
Can prioritise workload by use of time management
Knowledge of IT packages (Microsoft Office / Excel / Access)

Other

Essential

Willingness to work flexibly across sites when required
Ability and willingness to undertake further training as necessary

Person Specification

Qualifications

Essential

NVQ Level 3 in Business Administration or Customer Care

Experience

Essential

Use of computer systems
Previous healthcare sector experience
Previous clerical experience

Desirable

Previous clerical experience

Knowledge and Skills

Essential

Excellent communication skills
Ability to communicate at all levels
Excellent organisational skills
Ability to use own initiative
Enthusiastic and hard working
Can prioritise workload by use of time management
Knowledge of IT packages (Microsoft Office / Excel / Access)

Other

Essential

Willingness to work flexibly across sites when required
Ability and willingness to undertake further training as necessary

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information