Receptionist - Axess Sexual Health

Liverpool University Hospitals NHS Foundation Trust

This job is now closed

Job summary

We are looking to recruit a Receptionist to support the Axess Sexual Health service in Liverpool.

The service currently works across 3 sites:

Royal Liverpool Hospital
The Beat, Liverpool City Centre
South Liverpool Treatment Centre, Garston and,
Aintree Hospital, in the near future

The clinics in the Royal Liverpool Hospital and The Beat will be integrating and moving to a new city centre location in the next 12 months and a new clinic will be opening on the Aintree Hospital campus.

Specialist clinics targeting young people, Trans people and those affected by drug and alcohol use are also being developed alongside a new clinical outreach service.

This is a very exciting time for sexual health services in Liverpool with a number of innovations to be implemented alongside these developments with the aim of providing world class services.

Our ideal candidate will have experience of using Electronic Patient Record Systems, supporting basic patient triage and excellent customer service skills.

The successful candidate will be working across the city centre and Garston sites. Clinics are open Monday - Saturday up to 7pm at night so you will be working a combination of 08:30 - 16:30 and 11:00 - 19:00 shifts according to the needs of the service.

Main duties of the job

Our ideal candidate will have experience of using Electronic Patient Record Systems, supporting basic patient triage and excellent customer service skills.

About us

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click herehttps://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on Social Media:

Facebook - Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

Date posted

05 November 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

287-RMED-431-24

Job locations

Axess Sexual Health Liverpool

David Lewis Street

Liverpool

L1 4AP

Job description

Job responsibilities

Working on reception desks across the city, checking patients into the system for their appointments and telephone triage.

Please see job description for further information

Job description

Job responsibilities

Working on reception desks across the city, checking patients into the system for their appointments and telephone triage.

Please see job description for further information

Person Specification

Qualifications

Essential

GCSE or NVQ2 or equivalent experience
IT literate

Experience

Desirable

Proven knowledge of word processing, spreadsheet and email software

Skills

Essential

Effective communication and interpersonal skills
Ability to work effectively within teams
Ability to work in a confidential and sensitive manner
Ability to plan, prioritise and schedule work

Other

Essential

Self-motivated
Able to work on own initiative
Able to work with attention to detail

Person Specification

Qualifications

Essential

GCSE or NVQ2 or equivalent experience
IT literate

Experience

Desirable

Proven knowledge of word processing, spreadsheet and email software

Skills

Essential

Effective communication and interpersonal skills
Ability to work effectively within teams
Ability to work in a confidential and sensitive manner
Ability to plan, prioritise and schedule work

Other

Essential

Self-motivated
Able to work on own initiative
Able to work with attention to detail

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information