Liverpool University Hospitals NHS Foundation Trust

Ward Clerk - Ward 7B Royal Hospital

Information:

This job is now closed

Job summary

An exciting opportunity has become available for a part-time ward clerk band 2 post on ward 7B at the Royal Liverpool University Hospital.

The ward is a mixed ward with 28 patients, 14 beds for Nephrology and 14 beds for Transplant.

The role requires the successful candidate to have good basic IT skills and to be able to speak confidently to patients when dealing with their enquires either face to face or over the phone. The successful candidate will also be responsible of arriving the patients via the IPM system for their appointment and ensuring they have a new appointment for their next treatment if required.

Main duties of the job

The main roles are answering the phone, good basic computer skills, ensuring patients next appointments have been booked. Dealing with the public on a daily basis.

preferably previous experience is required but training will be given. The candidate needs to be confident in this role

About us

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click herehttps://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on Social Media:

Facebook - Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

Details

Date posted

16 September 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per Annum, pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

287-RMED-312-24

Job locations

Royal Liverpool University Hospital

Mount Vernon Street

Liverpool

L7 8YE


Job description

Job responsibilities

Please refer to detailed job description attached

The role of the ward clerk is to answer phone and deal with patient enquires. file notes, ensure documentation is correct ordering documentation required for the ward.

Ensuring the digital boards are correct with consultant information. Using the IPM system making sure patient has been arrived for their appointment and new appointments given, sending out appointment letters .

Job description

Job responsibilities

Please refer to detailed job description attached

The role of the ward clerk is to answer phone and deal with patient enquires. file notes, ensure documentation is correct ordering documentation required for the ward.

Ensuring the digital boards are correct with consultant information. Using the IPM system making sure patient has been arrived for their appointment and new appointments given, sending out appointment letters .

Person Specification

Qualifications

Essential

  • NVQ level 2/equivalent

Experience

Essential

  • Suitable work / life experience

Desirable

  • Previous experience in a caring role

Skills

Essential

  • Ability to communicate clearly in written & spoken word
  • Ability to develop effective interpersonal relationships with colleagues in the Healthcare setting

Desirable

  • Basic Computer Skills
Person Specification

Qualifications

Essential

  • NVQ level 2/equivalent

Experience

Essential

  • Suitable work / life experience

Desirable

  • Previous experience in a caring role

Skills

Essential

  • Ability to communicate clearly in written & spoken word
  • Ability to develop effective interpersonal relationships with colleagues in the Healthcare setting

Desirable

  • Basic Computer Skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Royal Liverpool University Hospital

Mount Vernon Street

Liverpool

L7 8YE


Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Royal Liverpool University Hospital

Mount Vernon Street

Liverpool

L7 8YE


Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Ward Manager

Jessica Stevenson

Jessica.Stevenson@liverpoolft.nhs.uk

01517062395

Details

Date posted

16 September 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per Annum, pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

287-RMED-312-24

Job locations

Royal Liverpool University Hospital

Mount Vernon Street

Liverpool

L7 8YE


Supporting documents

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