Job summary
The successful post holder will be an integral member of the Care Group'sManagement Team and will be responsible for supporting the delivery of speciality specific strategic plansand will therefore contribute to the Division's overall strategies and objectives.
There are a total of 7.0WTE roles available.
Within the Surgery Division, there are 2.0WTE Band 8a vacancies within the Head and Neck Department.
Within the Medicine Division, there are 5.0WTE Band 8a vacancies. The vacancies are within the following care groups;
- Cardiology and Respiratory 1.0WTE
For further information please contact:
Harriet Franks - harriet.franks@liverpoolft.nhs.uk
Head of Operations (Cardiology and Respiratory)
- Stroke, Medicine for Older People, Rheumatology, Palliative Care & Acute Oncology 1.0WTE
For further information please contact:
Lizi Riley - lizi.riley@liverpoolft.nhs.uk
Head of Operations (DMOP's, Stroke and Rheumatology)
- Acute and Emergency Medicine 1.0WTE
For further information please contact:
Melissa MacDonald - melissa.macdonald@liverpoolft.nhs.uk
Head of Operations (Acute and Emergency Medicine)
- Gastroenterology and Endoscopy 1.0WTE
For further information please contact:
Hasan Rabbani - hasan.rabbani@liverpoolft.nhs.uk
Head of Operations (Gastro, Diabetes)
- Diabetes and Endocrinology 1.0WTE
Hasan Rabbani - hasan.rabbani@liverpoolft.nhs.uk
Head of Operations (Gastro, Diabetes)
- Head and Neck ( MFU, ENT, Audiology) 2.0WTE
Lynne Power - lynn.power@liverpoolft.nhs.uk
Head of Operations (MFU, ENT and Audiology)
Main duties of the job
The General Service Manager is accountable for:
Assisting with the delivery of the service strategy, taking operational responsibility for delegated programmes of work. This will include leading an administration team, overseeing a single/ several small budgets, and contributing to writing local polices.
About us
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click herehttps://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
Follow us on Social Media:
Facebook - Liverpool University Hospitals Careers
Instagram - @LUHFTcareers
Twitter - @LUHFTcareers
Job description
Job responsibilities
The Service Manager will support work to drive the strategic direction and policy setting for the service withinthe context set by the Care Group leadership team, maintaining an essential communications link betweenthe speciality/specialities and feeding into the Care Group leadership team
Job description
Job responsibilities
The Service Manager will support work to drive the strategic direction and policy setting for the service withinthe context set by the Care Group leadership team, maintaining an essential communications link betweenthe speciality/specialities and feeding into the Care Group leadership team
Person Specification
Qualifications
Essential
- Degree level or equivalent
Desirable
- Management qualification or equivalent
Experience
Essential
- Recent demonstrable experience of operational management, with clear evidence of responsibility for supporting operational delivery including clinical quality, people management, budget understanding and successful delivery of performance targets within strict financial controls.
- Experience of being accountable for a clinical service
Knowledge
Essential
- Understanding and appreciation of diversity
- Key issues and pace of change facing the NHS nationally and locally, assess and describe impact on services.
Desirable
- Principles and impact of the NHS Constitution
- Knowledge and understanding of computerised financial, management, budgetary management and workforce information systems
- Knowledge of governance arrangements and standards in the NHS and the wider health and social care economy
Skills
Essential
- Coaching & values led leadership style, encouraging engagement and empowerment amongst staff and stakeholders, and in developing high performing teams
- Developed communication skills, to include but not exclusively, mediation, negotiation, consultation, facilitation, presentation, training and coaching skills using well developed interpersonal skills to influence, inform, reconcile differences and resolve conflicts.
- Solve problems, using a solution focused approach demonstrating competent persuasive and influencing skills
- Analyse data and information, including preparing responses to issues often within tight timescales.
- Ability to support business planning processes on behalf of the speciality
- Coordinate speciality activity plans to meet challenging performance targets within tight financial controls
- Implement agreed policy on behalf of the speciality and ensure successful implementation
- IT literate and able to use standard office software and bespoke systems.
- Cope with competing priorities and a demanding workload
- Work in an environment with frequent interruptions, and within stressful, unpredictable situations including responding to and solving urgent and emergency situations day to day.
Desirable
- Demonstrate competent project management skills
- Deal with uncertainty and complexity in a political environment
Person Specification
Qualifications
Essential
- Degree level or equivalent
Desirable
- Management qualification or equivalent
Experience
Essential
- Recent demonstrable experience of operational management, with clear evidence of responsibility for supporting operational delivery including clinical quality, people management, budget understanding and successful delivery of performance targets within strict financial controls.
- Experience of being accountable for a clinical service
Knowledge
Essential
- Understanding and appreciation of diversity
- Key issues and pace of change facing the NHS nationally and locally, assess and describe impact on services.
Desirable
- Principles and impact of the NHS Constitution
- Knowledge and understanding of computerised financial, management, budgetary management and workforce information systems
- Knowledge of governance arrangements and standards in the NHS and the wider health and social care economy
Skills
Essential
- Coaching & values led leadership style, encouraging engagement and empowerment amongst staff and stakeholders, and in developing high performing teams
- Developed communication skills, to include but not exclusively, mediation, negotiation, consultation, facilitation, presentation, training and coaching skills using well developed interpersonal skills to influence, inform, reconcile differences and resolve conflicts.
- Solve problems, using a solution focused approach demonstrating competent persuasive and influencing skills
- Analyse data and information, including preparing responses to issues often within tight timescales.
- Ability to support business planning processes on behalf of the speciality
- Coordinate speciality activity plans to meet challenging performance targets within tight financial controls
- Implement agreed policy on behalf of the speciality and ensure successful implementation
- IT literate and able to use standard office software and bespoke systems.
- Cope with competing priorities and a demanding workload
- Work in an environment with frequent interruptions, and within stressful, unpredictable situations including responding to and solving urgent and emergency situations day to day.
Desirable
- Demonstrate competent project management skills
- Deal with uncertainty and complexity in a political environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
