Job summary
At LUHFT everything we do works towards our mission of supporting our patients, staff and our local communities to lead happier, healthier, fairer lives...Our Domestic Team go the extra mile to make a safe and clean environment for our patients, visitors, and staff, we are looking for a Support Administrator to join the Domestic Team, to work in a exciting, dynamic, and fast-paced environment.
You will be professional, hard working and efficient, have an excellent customer service and telephone manner and be willing to use your initiative and work independently, Have you got a 'can do' attitude and willing to go above and beyond to make a difference, if so this role offers just that.
Main duties of the job
Provide comprehensive administrative support to the Domestic Team. Use information systems with specific responsibility to ensure a high standard of information recording is maintained. Produce standardised computer-generated reports and/or statistical information as requested.Undertake general office duties, including answering the telephone, record messages and respond to queries in a timely manner ensuring effective communication in line with local policies.
Administrative Support
Document Management
Training Program Coordination
Data Entry and Reporting
Logistics Coordination
Computer-Aided Facility Management
Support the Senior Domestic Team
You will need to be Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) have excellent verbal and written communication skills with the ability to multitask and prioritise tasks effectively with a keen eye for detail.
About us
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click herehttps://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
Follow us on Social Media:
Facebook - Liverpool University Hospitals Careers
Instagram - @LUHFTcareers
Twitter - @LUHFTcareers
Job description
Job responsibilities
Manage and maintain the document and data control process withinthe Project Office, using defined systems Issue any relevant progress reports to the Project or ProgrammeManager. Correlation of all documentation, logging, filing and distributionaccordingly, ensuring accurate audit trail is maintained. Control the quality system within the Project Office, capturing allrelevant processes, and review regularly.Dec 2021 To attend and minute meetings as and when required, maintain a log ofrequired actions and decisions. To pro-actively manage the actions log providing updates as requiredby the Project or Programme Manager. Provide administrative support to the Project Team in all aspects ofwork relating to Projects. This will also include the co-ordination ofdiaries, arrangement of meetings, venues and catering requirementsetc. Undertaking general administration duties including typing,photocopying, distributing and filing all correspondence, dealing withincoming mail and telephone calls/enquiries. Maintain an effective bring forward system, ensuring that deadlinesare adhered to and action is taken as appropriate. Provide secretarial support to the Project Team as and when required. Carry out any other relevant duties that may be requested to ensurethe systems within the Project Office are under control.
Job description
Job responsibilities
Manage and maintain the document and data control process withinthe Project Office, using defined systems Issue any relevant progress reports to the Project or ProgrammeManager. Correlation of all documentation, logging, filing and distributionaccordingly, ensuring accurate audit trail is maintained. Control the quality system within the Project Office, capturing allrelevant processes, and review regularly.Dec 2021 To attend and minute meetings as and when required, maintain a log ofrequired actions and decisions. To pro-actively manage the actions log providing updates as requiredby the Project or Programme Manager. Provide administrative support to the Project Team in all aspects ofwork relating to Projects. This will also include the co-ordination ofdiaries, arrangement of meetings, venues and catering requirementsetc. Undertaking general administration duties including typing,photocopying, distributing and filing all correspondence, dealing withincoming mail and telephone calls/enquiries. Maintain an effective bring forward system, ensuring that deadlinesare adhered to and action is taken as appropriate. Provide secretarial support to the Project Team as and when required. Carry out any other relevant duties that may be requested to ensurethe systems within the Project Office are under control.
Person Specification
Qualifications
Essential
- GCSE English Language & Maths or equivalent
- RSA 2(or equivalent) Typing/WP ability
Desirable
- Ability to produce documents to a high standard
Experience
Essential
- Demonstrable previous document/system control experience
Desirable
- Knowledge of NHS and/or Project Management environment advantageous
- PRINCE 2
Knowledge
Essential
- Thorough understanding of MS Office software packages, including Microsoft Outlook
- Excellent knowledge and understanding of MS Word and associated packages. Must possess fast accurate typing skills
Desirable
- Advanced Word, Excel, PowerPoint, Database Management Project Office software, e.g. MS Project Standard
Skills
Essential
- Ability to work within a high pressure environment, and have the ability to multitask
Other
Essential
- Excellent interpersonal skills, the ability to communicate effectively with all members of the Project Team and the Trust, and externally with project advisors
- Must be a self-start who will approach tasks in a co-ordinated manner and with sensitivity, thus ensuring tasks are completed efficiently and on target, with minimum supervision
- Must have an excellent telephone manner
Person Specification
Qualifications
Essential
- GCSE English Language & Maths or equivalent
- RSA 2(or equivalent) Typing/WP ability
Desirable
- Ability to produce documents to a high standard
Experience
Essential
- Demonstrable previous document/system control experience
Desirable
- Knowledge of NHS and/or Project Management environment advantageous
- PRINCE 2
Knowledge
Essential
- Thorough understanding of MS Office software packages, including Microsoft Outlook
- Excellent knowledge and understanding of MS Word and associated packages. Must possess fast accurate typing skills
Desirable
- Advanced Word, Excel, PowerPoint, Database Management Project Office software, e.g. MS Project Standard
Skills
Essential
- Ability to work within a high pressure environment, and have the ability to multitask
Other
Essential
- Excellent interpersonal skills, the ability to communicate effectively with all members of the Project Team and the Trust, and externally with project advisors
- Must be a self-start who will approach tasks in a co-ordinated manner and with sensitivity, thus ensuring tasks are completed efficiently and on target, with minimum supervision
- Must have an excellent telephone manner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
