Job summary
Senior Audit Manager - Healthcare Quality
We are looking for enthusiastic internal audit professionals to join our successful teams to work across all MIAA regions.
This role is split between Healthcare Quality and the core Assurance Team and the post holder with need to personally conduct highly complex audit assignments within the core Internal Audit Function and manage internal audit clients.
The Successful Applicant
We want driven people who think creatively about their work, embrace challenges and can resolve complex problems.
We are looking for individuals with the following skills and competencies:
- Professional accountancy/internal audit qualification (CCAB/MIIA) with significant demonstrable post qualification experience
- Experience of working with/presenting at Board level
- Proven management and organisation skills.
- Demonstrates excellent analytical and research skills.
- Good time management skills and the ability to work to tight deadlines whilst managing competing priorities.
- Ability to build relationships.
- Respects differences in people and values diversity of ideas.
- Demonstrates drive and commitment to self-development.
- Strong IT skills.
- Experience with current issues on healthcare quality, clinical effectiveness and Care Quality Commission criteria in the NHS/Health Sector Environment
The role requires working across the wider MIAA footprint.
Main duties of the job
Job Summary
- To take responsibility for the operational elements of team and client management of a broad and challenging portfolio of HQT audit reviews including the personal conduct of highly complex audit
- To conclude upon the quality of all audit opinions produced for the team's allocated reviews to support the , drafting of the Head of Internal Audit Opinions.
- To direct and supervise staff to deliver the allocated audit reviews on time, to budget and to quality standards.
- To report to Senior Audit Managers and the Audit Committee on a regular basis on HQT specific reviews as required.
- To respond to a broad range of sensitive and complex queries from clients and staff.
- Support the development of knowledge sharing activities to inform the work of MIAAs internal teams so as to strengthen knowledge and practice across the Agency.
- Support the development of the profile of the healthcare quality team and MIAA.
About us
MIAA is an NHS Shared service, hosted by Liverpool University Hospitals NHS Foundation Trust. MIAA is the predominant provider of internal audit services to over 50+ NHS and public sector organisations in the Northwest and beyond. MIAA offer clients a number of services in addition to internal audit including Solutions, Anti-Fraud, Technical Risk Assurance, Capital, Clinical Coding, Healthcare Quality Support Unit.
MIAA's budgeted turnover is 12 million, which is demonstrative of the organisation's ambitious and strategic goals.
We pride ourselves in promoting equality and valuing diversity.
All our teams benefit from:-
- Flexible/Hybrid Working
- Generous pension scheme
- Development and protected learning time
- Career Progression
MIAA Values
- Trust
- Respect & Compassion
- Innovation and Excellence
Job description
Job responsibilities
Principles Responsibilities
- Produces, agrees, and oversees delivery of risk-based HQT reviews across all MIAAs clients that are designed to produce sufficient assurances to fulfil the requirements of the Head of Internal Audit Opinion on the effectiveness of internal control.
- Manages the planning, conduct, output, and opinions for all HQT audit work across all MIAA clients within agreed deadlines, budgets, and quality standards.
- Operates as budget holder for allocated reviews/plans i.e., a discrete set of services, requiring the planning and organizing of complex activities and programmes toensure income is recovered, costs contained, and outputs delivered. Often these budgeted plans need to be adjusted on an ongoing basis for reporting to Audit Committees as priorities shift.
- Manages and develops the key relationships with MIAA clients, particularly at Director of Nursing and Medical Director level.
- Provides the principal advice to MIAA clients on HQT review findings and their potential impact on Annual Governance Statement preparation and related governance and risk management matters.
- Responsibility for ensuring allocated HQT reviews are incorporated into the overall planning of resources and commitments for the function. Plans and organises the work schedule for allocated reviews to ensure weekly, monthly, quarterly, and annual timetables are delivered particularly regarding Audit Committee deadlines.
- Personally, conducts a range of highly complex audits for reporting to senior management and the Audit Committee. These will routinely be complicated and multi-layered where sensitive judgements need to be framed in situations where solutions are not clear.
- Conducts complex research on behalf of the team and the Agency to develop and pilot approaches to emerging auditable areas.
- Makes recommendations as appropriate often involving significant proposed changes to working practices and procedures following policy implementation across multiple areas and NHS organisations. These routinely will involve contributing to service redesign and providing benchmarking information.
- Undertakes complex systems reviews that conclude upon financial control, physical security of cash and the safeguarding of assets.
- Responds to, and often anticipates, queries from clients, which may be of a highly sensitive and highly confidential nature, and investigates and reports as necessary to the satisfaction of the client. These queries may relate to complex issues requiring a detailed understanding of complex client risks, NHS systems and existing guidance. This will include advice, information, and guidance for direct use by patients, relatives, or carers.
- Secures added value additional consultancy work which enhances the profile and capability of the Agency.
- Participates in preparation and delivery of presentations for tendered internal audit contracts.
- Manages the work of Delivery Managers, Principal Auditors and Auditors within the function.
- On occasions, deputises for the Head of R&D, QA & Professional Standards .
- Builds effective client relationships across the functions clients.
- Adheres and contributes to the continuous improvement philosophy to ensure we continue to provide a valuable service focused upon clients needs.
Job description
Job responsibilities
Principles Responsibilities
- Produces, agrees, and oversees delivery of risk-based HQT reviews across all MIAAs clients that are designed to produce sufficient assurances to fulfil the requirements of the Head of Internal Audit Opinion on the effectiveness of internal control.
- Manages the planning, conduct, output, and opinions for all HQT audit work across all MIAA clients within agreed deadlines, budgets, and quality standards.
- Operates as budget holder for allocated reviews/plans i.e., a discrete set of services, requiring the planning and organizing of complex activities and programmes toensure income is recovered, costs contained, and outputs delivered. Often these budgeted plans need to be adjusted on an ongoing basis for reporting to Audit Committees as priorities shift.
- Manages and develops the key relationships with MIAA clients, particularly at Director of Nursing and Medical Director level.
- Provides the principal advice to MIAA clients on HQT review findings and their potential impact on Annual Governance Statement preparation and related governance and risk management matters.
- Responsibility for ensuring allocated HQT reviews are incorporated into the overall planning of resources and commitments for the function. Plans and organises the work schedule for allocated reviews to ensure weekly, monthly, quarterly, and annual timetables are delivered particularly regarding Audit Committee deadlines.
- Personally, conducts a range of highly complex audits for reporting to senior management and the Audit Committee. These will routinely be complicated and multi-layered where sensitive judgements need to be framed in situations where solutions are not clear.
- Conducts complex research on behalf of the team and the Agency to develop and pilot approaches to emerging auditable areas.
- Makes recommendations as appropriate often involving significant proposed changes to working practices and procedures following policy implementation across multiple areas and NHS organisations. These routinely will involve contributing to service redesign and providing benchmarking information.
- Undertakes complex systems reviews that conclude upon financial control, physical security of cash and the safeguarding of assets.
- Responds to, and often anticipates, queries from clients, which may be of a highly sensitive and highly confidential nature, and investigates and reports as necessary to the satisfaction of the client. These queries may relate to complex issues requiring a detailed understanding of complex client risks, NHS systems and existing guidance. This will include advice, information, and guidance for direct use by patients, relatives, or carers.
- Secures added value additional consultancy work which enhances the profile and capability of the Agency.
- Participates in preparation and delivery of presentations for tendered internal audit contracts.
- Manages the work of Delivery Managers, Principal Auditors and Auditors within the function.
- On occasions, deputises for the Head of R&D, QA & Professional Standards .
- Builds effective client relationships across the functions clients.
- Adheres and contributes to the continuous improvement philosophy to ensure we continue to provide a valuable service focused upon clients needs.
Person Specification
Qualifications
Essential
- Professional accountancy qualification (CCAB) qualified plus significant demonstrable PQE plus self-certified CPD plus experience of operating at Board level/equivalent/, presenting to Audit Committee and influencing Executive and Non-Executive Directors. OR
- MIIA plus significant demonstrable PQE plus self-certified CPD for a significant period plus experience of operating at Board level, presenting to Audit Committee, and influencing Executive and Non-Executive Directors plus experience knowledge and skills/equivalent.
Desirable
- Professional healthcare qualification recognised by UK professional body/Quality Improvement qualification plus significant demonstrable PQE skills, knowledge, experience, and expertise
Experience
Essential
- Must have experience of working in audit and demonstrable understanding of audit role and techniques.
- Must have experience of managing and supervising staff.
Desirable
- Experience of working in NHS or other public sector organization resulting in a good understanding of systems and processes is desirable for the post. Alternative experience in an equivalent organization may be acceptable.
Knowledge
Essential
- To demonstrate a full understanding of NHS structure, policy, functions, and systems together with the aptitude to build on that knowledge.
- Must understand corporate governance, risk management and assurance principles and practice.
- To demonstrate a full understanding of audit and financial principles and practice together with the aptitude to build on that knowledge.
Skills
Essential
- Must have excellent oral and written communication skills to enable complicated audit and financial issues to be explained to a range of NHS staff, often at a senior level. This will include presentational, negotiation and influencing skills.
- Must have excellent analytical skills and have the ability to collate complex data from various sources.
- Must have strong supervision, staff management, coaching and mentoring skills.
- Must have the ability to negotiate and persuade, sometimes in a setting that is unresponsive or hostile to audit findings.
- Must have a good level of numeracy, keyboard skills and computer literacy (ECDL or equivalent)
- Must have the ability to make judgements and recommendations in the context of complex systems and risk and materiality of findings.
- Must have good time management skills and the ability to work to tight deadlines whilst managing competing priorities.
Other
Essential
- Ability to work flexible hours to meet the requirements of the role
- Ability to travel as required across the MIAA client footprint and work in a range of environments.
Person Specification
Qualifications
Essential
- Professional accountancy qualification (CCAB) qualified plus significant demonstrable PQE plus self-certified CPD plus experience of operating at Board level/equivalent/, presenting to Audit Committee and influencing Executive and Non-Executive Directors. OR
- MIIA plus significant demonstrable PQE plus self-certified CPD for a significant period plus experience of operating at Board level, presenting to Audit Committee, and influencing Executive and Non-Executive Directors plus experience knowledge and skills/equivalent.
Desirable
- Professional healthcare qualification recognised by UK professional body/Quality Improvement qualification plus significant demonstrable PQE skills, knowledge, experience, and expertise
Experience
Essential
- Must have experience of working in audit and demonstrable understanding of audit role and techniques.
- Must have experience of managing and supervising staff.
Desirable
- Experience of working in NHS or other public sector organization resulting in a good understanding of systems and processes is desirable for the post. Alternative experience in an equivalent organization may be acceptable.
Knowledge
Essential
- To demonstrate a full understanding of NHS structure, policy, functions, and systems together with the aptitude to build on that knowledge.
- Must understand corporate governance, risk management and assurance principles and practice.
- To demonstrate a full understanding of audit and financial principles and practice together with the aptitude to build on that knowledge.
Skills
Essential
- Must have excellent oral and written communication skills to enable complicated audit and financial issues to be explained to a range of NHS staff, often at a senior level. This will include presentational, negotiation and influencing skills.
- Must have excellent analytical skills and have the ability to collate complex data from various sources.
- Must have strong supervision, staff management, coaching and mentoring skills.
- Must have the ability to negotiate and persuade, sometimes in a setting that is unresponsive or hostile to audit findings.
- Must have a good level of numeracy, keyboard skills and computer literacy (ECDL or equivalent)
- Must have the ability to make judgements and recommendations in the context of complex systems and risk and materiality of findings.
- Must have good time management skills and the ability to work to tight deadlines whilst managing competing priorities.
Other
Essential
- Ability to work flexible hours to meet the requirements of the role
- Ability to travel as required across the MIAA client footprint and work in a range of environments.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
