Job summary
This is a new position within the Liverpool Breast Screening Programme, which calls 128,000 women for screening every 3 years.
The post holder will have responsibility for entering complex biopsy and surgical information and running reports as required by the National Health Service Breast Screening Programme.
Attention to detail and an understanding of data processes is essential. You will be part of a wide multi disciplinary team and must have excellent communication skills with staff at all levels.
Main duties of the job
- Assist in the process of completing data queries and other documentation.
- Access data/information from Trust information systems as required .
- Review and update patient results information on databases.
- Running database queries and providing reports as requested.
- Liaise directly with outside agencies and external bodies.
- Ensure databases are up to date.
- Deal efficiently with enquiries from other departments or hospitals.
- Arrange appointments in the appropriate clinic
- Deal with enquiries in a professional and capable manner, reporting any concerns directly to the relevant person.
- To deal with complaints and to ensure that they are referred to the appropriate department without delay.
- To carry out the collection of data and accurate completion of documentation as appropriate.
- Ensure that all results are presented to relevant members of staff and subsequently filed.
- Exercise independent judgement and initiative when problems arise by taking appropriate action to resolve the problem, or by referring the problem to the appropriate person.
- Liaise with all staff concerned within breast services e.g. clinicians, specialist nurses, hospital management, and other members of the clerical and admin team.
- To provide administrative support to the High Risk Co-ordinator to ensure that the programme is delivered in a timely manner.
About us
Liverpool University Hospitals NHS Foundation Trust was created on 1st October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click herehttps://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
Follow us on Social Media:
Facebook - Liverpool University Hospitals Careers
Instagram - @LUHFTcareers
Twitter - @LUHFTcareers
Job description
Job responsibilities
To meet on a regular basis with managers in the department for professional support and guidance. To attend training courses relevant to the role. To attend network meetings as appropriate. To contribute to a high standard of patient care in line with Trust and Directorate policies and protocols. Ensure own actions contribute to the maintenance of a quality service provision. Compliance with Trust and Directorate policies and protocols Assisting members of the breast screening service with general clerical and admin duties. Deal with postal & telephone enquires on behalf of the team. Retrieval of medical records, investigation reports, etc. Access data/information from Trust information systems as required . Review and update patient results information on databases. Running database queries and providing reports as requested. Liaise directly with outside agencies and external bodies. Ensure databases are up to date. Deal efficiently with enquiries from other departments or hospitals. Arrange appointments in the appropriate clinic Deal with enquiries in a professional and capable manner, reporting any concerns directly to the relevant person. To deal with complaints and to ensure that they are referred to the appropriate department without delay. To carry out the collection of data and accurate completion of documentation as appropriate.
Job description
Job responsibilities
To meet on a regular basis with managers in the department for professional support and guidance. To attend training courses relevant to the role. To attend network meetings as appropriate. To contribute to a high standard of patient care in line with Trust and Directorate policies and protocols. Ensure own actions contribute to the maintenance of a quality service provision. Compliance with Trust and Directorate policies and protocols Assisting members of the breast screening service with general clerical and admin duties. Deal with postal & telephone enquires on behalf of the team. Retrieval of medical records, investigation reports, etc. Access data/information from Trust information systems as required . Review and update patient results information on databases. Running database queries and providing reports as requested. Liaise directly with outside agencies and external bodies. Ensure databases are up to date. Deal efficiently with enquiries from other departments or hospitals. Arrange appointments in the appropriate clinic Deal with enquiries in a professional and capable manner, reporting any concerns directly to the relevant person. To deal with complaints and to ensure that they are referred to the appropriate department without delay. To carry out the collection of data and accurate completion of documentation as appropriate.
Person Specification
Qualifications
Essential
- HND Diploma level qualification / equivalent Computer skills; Microsoft Office, Internet searches, email and NHS patient databases
Desirable
Experience
Essential
- Experience with the collection of data
- Experience of meeting deadlines
- Experience of meeting deadlines
- Experience of liaising with different professions and organisations
Desirable
- Experience/interest in Breast Screening
- Experience of working in the NHS
Skills
Essential
- Excellent organisation, administrative and communication skills
- The ability to prioritise workloads to meet service requirements
- The ability to work flexibly and with minimal supervision
Person Specification
Qualifications
Essential
- HND Diploma level qualification / equivalent Computer skills; Microsoft Office, Internet searches, email and NHS patient databases
Desirable
Experience
Essential
- Experience with the collection of data
- Experience of meeting deadlines
- Experience of meeting deadlines
- Experience of liaising with different professions and organisations
Desirable
- Experience/interest in Breast Screening
- Experience of working in the NHS
Skills
Essential
- Excellent organisation, administrative and communication skills
- The ability to prioritise workloads to meet service requirements
- The ability to work flexibly and with minimal supervision
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
