Job summary
This is an exciting new post, funded by NHSE for 2 years. This may be offered as a secondment opportunity to a suitably qualified candidate.
NHSE will require quarterly reports to be submitted to demonstrate that the required criteria are being met.
Supporting improved uptake rates of breast screening and reducing unwarranted variation in uptake by different population groups - to reduce health inequalities.
To be the first point of contact for GP practices and community groups, provide comprehensive advice and support for health care professionals and wider organisations to improve the uptake ofbreast screening.
As an Improving Screening Uptake Officer, the post holder will work as part of a dynamic team in delivering an effective service and supporting programme managers and screening staff across the breast screening programme.
The post holder will focus on improving the uptake of breast screening across the programme geography (Liverpool Sefton and Knowsley).
Main duties of the job
o Liaise directly with healthcare colleagues in Primary Care (GP practices and PCN's), community groups and Place colleagues (ICB and local authority) to improve the uptake of breast screening particularly by population groups vulnerable to low participation in screening.
o Promote uptake of breast screening directly to the eligible population at health promotion events/webinars held across the programme geography
o Support eligible individuals to navigate the screening pathway particularly those who may require reasonable adjustments to address any barriers to access
o Use screening programme data to identify GP practices with low uptake rates and work directly with colleagues in these practices, e.g. Care Coordinators, Care Navigators, to support more individuals to take up the offer of screening
o Identify reasons for non-attendance across the screening programme and discuss with the programme team any changes that may help address these in order to support improved uptake rates
o Maintain an up to date and accurate record of work undertaken to improve uptake
o Be a member of the Improving Uptake in Screening Workers network to share learning/ideas and best practice across programmes.
About us
Liverpool University Hospitals NHS Foundation Trust was created on 1st October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click herehttps://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
Follow us on Social Media:
Facebook - Liverpool University Hospitals Careers
Instagram - @LUHFTcareers
Twitter - @LUHFTcareers
Job description
Job responsibilities
The post holder will contribute to: Improved uptake rates in breast screening particularly in groups vulnerable to nonparticipation/targeted GP practices with low uptake rates Reduction in non-responders and DNAs Earlier diagnosis of breast screening Improved profile and greater awareness of breast screening by eligible population and by key system stakeholders Improved screening experience Improved health outcomes for eligible individuals Gain insight into potential barriers to accessing screening and identify areas for service improvement
Key responsibilities
To provide pro-active and outward/public facing support to the Breast Screening Programme Team in the improvement of screening uptake across the breast screening programme.Improving quality and outcomesTo be an integrated member of the breast screening team and wider service who actively initiates new, and contributes to existing, improving uptake projects (by the breast screening service or local partners), ensuring that a quality service is provided to all service users.Focuses on reducing health inequalities by developing and contributing to interventions by the service and external partners to improve uptake of screening by groups vulnerable to non-participation.Actively supports the screening team and contributes to achieving key performance indicators.Actively engages with system partners to improve screening uptake, providing key knowledge of the screening programme.
Uses evidence and learns from best practice across the region and further afield (including other screening programmes) to inform work.
Continually maintains records to be able to produce timely quarterly Screening Uptake reports and end of year reports which contribute to the overall service annual report.
Breast Screening Programme Specific PrioritiesKey priorities for the Breast Improving Screening Uptake Officer include;Ensuring Prior Notification Lists (PNL) are returned to the breast screening programme prior to individuals being invited for screeningThe PNL is a way practices can notify the breast screening programme of any individuals who may require reasonable adjustments to support them to access screening or who may need to be excluded from the programme.Examples of individuals who may need reasonable adjustments includes those who have:a severe mental illnessa learning disabilityare transgenderrequire an Interpreterhad a bilateral mastectomya physical disability
Working directly with PCNs/GP practices, the Improving Screening Uptake Officer will;Ensure the target for the return of the PNL from all GP practices is achieved(achievable target 90%; acceptable target 80%)Liaise with the ICB Place Leads and other colleagues to access support with achieving PNL targetsSupporting GP Practices to improve breast screening uptake targeting the practices with the lowest uptake rates:Reducing unwarranted variation in screening is key to reducing health inequalities.
In advance of a mobile screening unit moving to a new location/a new screening round, the Improving Screening Uptake Officer will:o Identify and contact the at least the 10 lowest performing GP practices prior to a screening roundo Liaise with colleagues at Place, Local Authority or practice level to identify ways to improve uptake e.g. by sharing resources and tools included in the Care Coordinator Screening toolkit and providing support to GPpractices/community champions to engage with specific target groups (e.g. nonresponders, first timers, specific population groups) by sharing relevant resourceso Establish and agree a process to monitor and evaluate the impact of interventionso All individuals with a learning disability to receive a pre-appointment telephone callo All Individuals to be offered a reasonable adjustments plan and easy read materialso To monitor the number of individuals with a learning disability who take up the offer of screeningo Develop an easy read patient satisfaction survey for individuals with a learning disability this can be done in collaboration with other C&M and L&SC Improving Breast Screening Uptake Officerso Develop an Improving Uptake Plan that outlines key pieces of work to be undertaken over the following 6-12 monthsThe plan should be developed with support and input from the Programme Manager and be shared with the Operational Group (which includes representatives from Local Authorities). Progress updates on the plan should be given at subsequent operational meetings.o Produce the Screening Uptake Quarterly report (outlined in ReportingSchedule) to include:o Number and type of direct contact/engagement/interventions with external partners including GP practices, local authorities, ICB Place and third sector community groups and evidence the impact interventions have deliveredo Rationale for interventions based on programme data/insight work e.g. specific GP practice, non-responders or particular population groupo Evaluation of intervention e.g. Number of non-responders that have attended a subsequent appointment change in percentage uptake by GP practiceo Lessons learned from work that impact on wider screening service development and improvementEnabling patient and public involvemento To act as a champion for patients and support them in decision-making about screening participationo To ensure all public and patient contact is of the highest professional standardo Engage with community groups to offer breast screening promotion/education and awareness sessions
Job description
Job responsibilities
The post holder will contribute to: Improved uptake rates in breast screening particularly in groups vulnerable to nonparticipation/targeted GP practices with low uptake rates Reduction in non-responders and DNAs Earlier diagnosis of breast screening Improved profile and greater awareness of breast screening by eligible population and by key system stakeholders Improved screening experience Improved health outcomes for eligible individuals Gain insight into potential barriers to accessing screening and identify areas for service improvement
Key responsibilities
To provide pro-active and outward/public facing support to the Breast Screening Programme Team in the improvement of screening uptake across the breast screening programme.Improving quality and outcomesTo be an integrated member of the breast screening team and wider service who actively initiates new, and contributes to existing, improving uptake projects (by the breast screening service or local partners), ensuring that a quality service is provided to all service users.Focuses on reducing health inequalities by developing and contributing to interventions by the service and external partners to improve uptake of screening by groups vulnerable to non-participation.Actively supports the screening team and contributes to achieving key performance indicators.Actively engages with system partners to improve screening uptake, providing key knowledge of the screening programme.
Uses evidence and learns from best practice across the region and further afield (including other screening programmes) to inform work.
Continually maintains records to be able to produce timely quarterly Screening Uptake reports and end of year reports which contribute to the overall service annual report.
Breast Screening Programme Specific PrioritiesKey priorities for the Breast Improving Screening Uptake Officer include;Ensuring Prior Notification Lists (PNL) are returned to the breast screening programme prior to individuals being invited for screeningThe PNL is a way practices can notify the breast screening programme of any individuals who may require reasonable adjustments to support them to access screening or who may need to be excluded from the programme.Examples of individuals who may need reasonable adjustments includes those who have:a severe mental illnessa learning disabilityare transgenderrequire an Interpreterhad a bilateral mastectomya physical disability
Working directly with PCNs/GP practices, the Improving Screening Uptake Officer will;Ensure the target for the return of the PNL from all GP practices is achieved(achievable target 90%; acceptable target 80%)Liaise with the ICB Place Leads and other colleagues to access support with achieving PNL targetsSupporting GP Practices to improve breast screening uptake targeting the practices with the lowest uptake rates:Reducing unwarranted variation in screening is key to reducing health inequalities.
In advance of a mobile screening unit moving to a new location/a new screening round, the Improving Screening Uptake Officer will:o Identify and contact the at least the 10 lowest performing GP practices prior to a screening roundo Liaise with colleagues at Place, Local Authority or practice level to identify ways to improve uptake e.g. by sharing resources and tools included in the Care Coordinator Screening toolkit and providing support to GPpractices/community champions to engage with specific target groups (e.g. nonresponders, first timers, specific population groups) by sharing relevant resourceso Establish and agree a process to monitor and evaluate the impact of interventionso All individuals with a learning disability to receive a pre-appointment telephone callo All Individuals to be offered a reasonable adjustments plan and easy read materialso To monitor the number of individuals with a learning disability who take up the offer of screeningo Develop an easy read patient satisfaction survey for individuals with a learning disability this can be done in collaboration with other C&M and L&SC Improving Breast Screening Uptake Officerso Develop an Improving Uptake Plan that outlines key pieces of work to be undertaken over the following 6-12 monthsThe plan should be developed with support and input from the Programme Manager and be shared with the Operational Group (which includes representatives from Local Authorities). Progress updates on the plan should be given at subsequent operational meetings.o Produce the Screening Uptake Quarterly report (outlined in ReportingSchedule) to include:o Number and type of direct contact/engagement/interventions with external partners including GP practices, local authorities, ICB Place and third sector community groups and evidence the impact interventions have deliveredo Rationale for interventions based on programme data/insight work e.g. specific GP practice, non-responders or particular population groupo Evaluation of intervention e.g. Number of non-responders that have attended a subsequent appointment change in percentage uptake by GP practiceo Lessons learned from work that impact on wider screening service development and improvementEnabling patient and public involvemento To act as a champion for patients and support them in decision-making about screening participationo To ensure all public and patient contact is of the highest professional standardo Engage with community groups to offer breast screening promotion/education and awareness sessions
Person Specification
Qualifications
Essential
Experience
Essential
- Experience of work to improve health outcomes
Knowledge
Essential
- Knowledge of administrative procedures, project management or information analysis
- Basic knowledge of project principles
- Knowledge of Microsoft Office including Word, Excel and Outlook
Skills
Essential
- Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills.
- Has attention to detail, able to work accurately, identifying errors quickly and easily
- Has a planned and organised approach with an ability to prioritise their own workload to meet deadlines
- Project management skills.
- Skills for manipulating information
- Advanced keyboard skills, use of a range of software
- Ability to work without supervision. Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines.
Desirable
- Excellent time management skills with the ability to re-prioritise.
- Ability to pull together comprehensive draft reports, data and letters. Negotiating, networking and persuasive skills
Other
Essential
- Commitment to and focused on quality, promotes high standards in all they do
- Able to make a connection between their work and the benefit to patients and the public
- Consistently thinks about how their work can help and support clinicians and frontline staff deliver better outcomes for patients
- Works well with others , is positive and helpful , listens, involves, respects and learns from the contribution of others
- Consistently looks to improve what they do, look for successful tried and tested ways of working, and also seeks out innovation
- An ability to maintain confidentiality and trust and an awareness of information governance requirements and data protection
Person Specification
Qualifications
Essential
Experience
Essential
- Experience of work to improve health outcomes
Knowledge
Essential
- Knowledge of administrative procedures, project management or information analysis
- Basic knowledge of project principles
- Knowledge of Microsoft Office including Word, Excel and Outlook
Skills
Essential
- Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills.
- Has attention to detail, able to work accurately, identifying errors quickly and easily
- Has a planned and organised approach with an ability to prioritise their own workload to meet deadlines
- Project management skills.
- Skills for manipulating information
- Advanced keyboard skills, use of a range of software
- Ability to work without supervision. Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines.
Desirable
- Excellent time management skills with the ability to re-prioritise.
- Ability to pull together comprehensive draft reports, data and letters. Negotiating, networking and persuasive skills
Other
Essential
- Commitment to and focused on quality, promotes high standards in all they do
- Able to make a connection between their work and the benefit to patients and the public
- Consistently thinks about how their work can help and support clinicians and frontline staff deliver better outcomes for patients
- Works well with others , is positive and helpful , listens, involves, respects and learns from the contribution of others
- Consistently looks to improve what they do, look for successful tried and tested ways of working, and also seeks out innovation
- An ability to maintain confidentiality and trust and an awareness of information governance requirements and data protection
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).