Liverpool University Hospitals NHS Foundation Trust

Early Diagnosis Support Worker

Information:

This job is now closed

Job summary

We are looking for an enthusiastic and motivated perosn to fulful the post of Early Diagnosis Cancer Support Worker, working within our Sarcoma tean. You will work extemely closely with our Sarcoma Cancer Nurse Specialist and assist her to support and co-ordinate the pathway for patients. A large part of the role is providing administrative and coordination support to patients, families, consultants, cancer nurse specialists and other staff involved in the cancer pathway. The successful applicant will ensure the efficient channelling and close co-ordination of the patient follow up pathway ensuring robust communication between medical staff, GPs, patients, relatives, members of the public and other disciplines within the Trust and close liaison with the community staff and oncology teams.

Main duties of the job

The post holder will demonstrate an understanding of cancer services, have excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity. The post holder will have excellent communication skills and be willing to undertake ongoing training and development. In addition, the post holder will be able to signpost patients and carers to the relevant sources of support and information appropriate to their needs.

About us

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements, click here

https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on social media:

Facebook - Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

Details

Date posted

02 October 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

287-RSUR-171-23

Job locations

Royal Liverpool University Hospital Site

Mount Vernon Street

Liverpool

L7 8YE


Job description

Job responsibilities

An essential part of the role will be the working under the guidance of the clinical teams to co-ordinate patient appointments and diagnostic testing, also collection of data relating to the cancer patients journey.Other key responsibilities of this role will be understanding the importance of data quality and managing a varied workload.This varied workload will include patient contact via telephone, being a point of contact for referrals and service queries, typing letters where required, organising patient appointment and managing the MDT.The successful applicant will ensure the efficient channelling and close co-ordination of the patient pathway ensuring robust communication between medical staff, GPs, patients, relatives, members of the public and other disciplines within the Trust and close liaison with the community staff and oncology teams where required.

Job description

Job responsibilities

An essential part of the role will be the working under the guidance of the clinical teams to co-ordinate patient appointments and diagnostic testing, also collection of data relating to the cancer patients journey.Other key responsibilities of this role will be understanding the importance of data quality and managing a varied workload.This varied workload will include patient contact via telephone, being a point of contact for referrals and service queries, typing letters where required, organising patient appointment and managing the MDT.The successful applicant will ensure the efficient channelling and close co-ordination of the patient pathway ensuring robust communication between medical staff, GPs, patients, relatives, members of the public and other disciplines within the Trust and close liaison with the community staff and oncology teams where required.

Person Specification

Qualifications

Essential

  • NVQ 3 or equivalent

Experience

Essential

  • Demonstrable experience of working with healthcare professionals/previous experience in the NHS

Desirable

  • Experience of inputting accurate and timely data into computer systems
  • Experience of audit and data collection

Knowledge

Essential

  • Knowledge of issues of working with confidential information and understanding the need for confidentiality
  • Knowledge of cancer patient pathways.

Desirable

  • Knowledge of Health Records systems

Skills

Essential

  • Word processing/Excel skills
  • Excellent computer skills
  • Ability to communicate with all levels of clinical staff across the range of specialities Ability to communicate with all levels of clinical staff across the range of specialities
  • Excellent verbal and written communication manner
  • Ability to prioritise workload to respond to changing demands
  • Good time management/organisation skills / Ability to prioritise workload to deadlines
  • Ability to work as a member of the team and on own initiative

Desirable

  • Ability to use database and emails
Person Specification

Qualifications

Essential

  • NVQ 3 or equivalent

Experience

Essential

  • Demonstrable experience of working with healthcare professionals/previous experience in the NHS

Desirable

  • Experience of inputting accurate and timely data into computer systems
  • Experience of audit and data collection

Knowledge

Essential

  • Knowledge of issues of working with confidential information and understanding the need for confidentiality
  • Knowledge of cancer patient pathways.

Desirable

  • Knowledge of Health Records systems

Skills

Essential

  • Word processing/Excel skills
  • Excellent computer skills
  • Ability to communicate with all levels of clinical staff across the range of specialities Ability to communicate with all levels of clinical staff across the range of specialities
  • Excellent verbal and written communication manner
  • Ability to prioritise workload to respond to changing demands
  • Good time management/organisation skills / Ability to prioritise workload to deadlines
  • Ability to work as a member of the team and on own initiative

Desirable

  • Ability to use database and emails

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Royal Liverpool University Hospital Site

Mount Vernon Street

Liverpool

L7 8YE


Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Royal Liverpool University Hospital Site

Mount Vernon Street

Liverpool

L7 8YE


Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Sarcoma Cancer Nurse Specialist

Sian Alsousou

sian.alsousou@liverpoolft.nhs.uk

01517065997

Details

Date posted

02 October 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

287-RSUR-171-23

Job locations

Royal Liverpool University Hospital Site

Mount Vernon Street

Liverpool

L7 8YE


Supporting documents

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