Job summary
Working within the Learning and Development Team, the post holder will provide all elements of Administration support to the department and Educators as required. They will be responsible for up-keeping ESR data entry ensuring staffs training profiles are current.
The post holder will deputise for the Office Manager as needed.
Main duties of the job
The Learning and Development Department across Liverpool University Foundation Hospital Trust are looking for an Education Administrator to help with the running of the department.
The Learning and Development department consists of a delivery team and an administration team, of which the successful post holder will become part of. The learning and development team are responsible for mandatory and role specific training along with soft skills and leadership programmes.
As an Administrator within the team, you will be the first point of contact for staff internal to the organisation, helping them with general queries, course bookings, ESR-learning issues and associated tasks. Additionally you will assist the L&D trainers through inputting course data, producing compliance reports and conducting course administration for courses.
About us
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements, click here
https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
Follow us on social media:
Facebook - Liverpool University Hospitals Careers
Instagram - @LUHFTcareers
Twitter - @LUHFTcareers
Job description
Job responsibilities
- To present a positive image of the Learning and Development team to all users, identifying and implementing service improvements in conjunction with the education senior management team.
- You will have responsibility for the coordination of training records and reports, including the maintenance and development of the Electronic Staff Records (ESR) database system and other information systems within the Clinical Education Team. You will maintain the systems to ensure robust and effective business intelligence is provided as and when required.
- You will coordinate, in conjunction with the office manager, the evaluation reports for Learning and Development. Providing quarterly reports that will feed into the education and learning group.
- You will order equipment / stationary for the Learning and Development department under the guidance of the clinical education senior team.
- To support the Learning and Development team in ensuring the smooth running of courses within Learning and Development.
- To work across the wider spectrum of education as required dependent on service need.
- To ensure that training materials are prepared for any teaching sessions, including handouts, sign in sheets etc. v To provide all administration duties for courses that Learning and Development run, along with external course providers.
The Learning and Development team have an excellent reputation across the organisation and aim to provide an excellent Learning and Development service to the staff at LUHFT. We are looking for candidate who has a positive can-do attitude and who will work well as part of the team.
The ideal candidate will work well as part of a team, having previously had experience of working as an Administrator within a busy office environment, and be able to work under pressure. Previous NHS experience is preferred but not essential.
Please note that the base site location for this vacancy is Aintree.
Job description
Job responsibilities
- To present a positive image of the Learning and Development team to all users, identifying and implementing service improvements in conjunction with the education senior management team.
- You will have responsibility for the coordination of training records and reports, including the maintenance and development of the Electronic Staff Records (ESR) database system and other information systems within the Clinical Education Team. You will maintain the systems to ensure robust and effective business intelligence is provided as and when required.
- You will coordinate, in conjunction with the office manager, the evaluation reports for Learning and Development. Providing quarterly reports that will feed into the education and learning group.
- You will order equipment / stationary for the Learning and Development department under the guidance of the clinical education senior team.
- To support the Learning and Development team in ensuring the smooth running of courses within Learning and Development.
- To work across the wider spectrum of education as required dependent on service need.
- To ensure that training materials are prepared for any teaching sessions, including handouts, sign in sheets etc. v To provide all administration duties for courses that Learning and Development run, along with external course providers.
The Learning and Development team have an excellent reputation across the organisation and aim to provide an excellent Learning and Development service to the staff at LUHFT. We are looking for candidate who has a positive can-do attitude and who will work well as part of the team.
The ideal candidate will work well as part of a team, having previously had experience of working as an Administrator within a busy office environment, and be able to work under pressure. Previous NHS experience is preferred but not essential.
Please note that the base site location for this vacancy is Aintree.
Person Specification
Qualifications
Essential
- Educated to GCSE Level or equivalent qualification to include English and Mathematics at Grade C or above.
- Keyboard skills qualification or equivalent experience.
Experience
Essential
- Demonstrable experience working in a busy office and/or within a team supporting managers.
- Experience of working in an education environment.
- Experience in using MS office applications
Desirable
- Experience of medical education administration
- Experience of administering events and courses
- NHS Experience
- Experience of setting up AV equipment
Knowledge
Desirable
- Knowledge of the ESR System
Skills
Essential
- Excellent communication skills, both written and verbal.
- Ability to work under pressure and meet deadlines.
- Ability to work flexibility.
- Consistently high attention to detail and quality of work
- Ability to establish and maintain good working relationships with people from a wide range of personal and professional backgrounds.
- Ability to work well in a small team, with good interpersonal skills and supportive attitude to colleagues well-being
- Willingness to share knowledge and experience with junior colleagues
- Motivational, empathetic, persuasive and reassurance skills where required
- Discretion in communication of sensitive and confidential information
Other
Essential
- Willingness to work flexibly at all LUFHT sites where required
- Ability and willingness to undertake and successfully achieve further training as required for the role
Person Specification
Qualifications
Essential
- Educated to GCSE Level or equivalent qualification to include English and Mathematics at Grade C or above.
- Keyboard skills qualification or equivalent experience.
Experience
Essential
- Demonstrable experience working in a busy office and/or within a team supporting managers.
- Experience of working in an education environment.
- Experience in using MS office applications
Desirable
- Experience of medical education administration
- Experience of administering events and courses
- NHS Experience
- Experience of setting up AV equipment
Knowledge
Desirable
- Knowledge of the ESR System
Skills
Essential
- Excellent communication skills, both written and verbal.
- Ability to work under pressure and meet deadlines.
- Ability to work flexibility.
- Consistently high attention to detail and quality of work
- Ability to establish and maintain good working relationships with people from a wide range of personal and professional backgrounds.
- Ability to work well in a small team, with good interpersonal skills and supportive attitude to colleagues well-being
- Willingness to share knowledge and experience with junior colleagues
- Motivational, empathetic, persuasive and reassurance skills where required
- Discretion in communication of sensitive and confidential information
Other
Essential
- Willingness to work flexibly at all LUFHT sites where required
- Ability and willingness to undertake and successfully achieve further training as required for the role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
