Job summary
The post holder under direction will assist in providing a service to support the maintenance of the Electronic Rostering systems by being responsible for the accurate entry of employee data into the computer and validating input where necessary.
The post holder will be responsible for dealing with queries via the helpdesk number and passing on to relevant staff members where appropriate. The post-holder will also be responsible for the production of reports and advising users on best practice.
Main duties of the job
This post will included having responsibility for providing a comprehensive range of administrative duties and will be responsible for supporting the on-going management of the Liverpool University Hospitals rosters including liaison with staff, updating rostering systems and communicating rosters to the teams and be a central point of contact.
For this role, a good knowledge of Microsoft office applications & excellent communication and organisation skills are essential. The post holder must have good interpersonal skills and are able to work in a confidential and sensitive manner. Knowledge of the Allocate Health Roster system is desirable
The post holder will provide an efficient and effective high quality rostering data administration service, ensuring data is kept up to date and that changes are completed in a timely manner.
The post holder will provide an efficient and effective high quality rostering data administration service supporting the use and maintenance of Allocate Healthroster.
About us
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
Follow us on Social Media:
Facebook - Liverpool University Hospitals Careers
Instagram - @LUHFTcareers
Twitter - @LUHFTcareers
Job description
Job responsibilities
Manage and maintain the document and data control process within the roster department, using defined systemsIssue any relevant weekly reports to the relevant member of staff.Correlation of all documentation, logging, filing and distribution accordingly, ensuring accurate audit trail is maintained.Control the quality system within the Rostering team, capturing all relevant processes, and review regularly.To attend and minute meetings as and when required, maintain a log of required actions and decisions.To answer the helpdesk phone line, deal with any queries possible and escalate where necessary to the other roster staff members.To deal with some payroll queries, assist in payroll production and run payroll reports where required.Dec 2020To assist in training sessions of Roster systems with the Roster administrators.Provide administrative support to the rostering team in all aspects of work relating to the continued electronic rostering system roll out. This will also include the co-ordination of diaries, arrangement of meetings, venues and catering requirements etc.Undertaking general administration duties including typing, photocopying, distributing and filing all correspondence, dealing with incoming mail and telephone calls/enquiries.Create spreadsheets from data generated on eRostering and ESR. The reports are provided as and when necessary.
Job description
Job responsibilities
Manage and maintain the document and data control process within the roster department, using defined systemsIssue any relevant weekly reports to the relevant member of staff.Correlation of all documentation, logging, filing and distribution accordingly, ensuring accurate audit trail is maintained.Control the quality system within the Rostering team, capturing all relevant processes, and review regularly.To attend and minute meetings as and when required, maintain a log of required actions and decisions.To answer the helpdesk phone line, deal with any queries possible and escalate where necessary to the other roster staff members.To deal with some payroll queries, assist in payroll production and run payroll reports where required.Dec 2020To assist in training sessions of Roster systems with the Roster administrators.Provide administrative support to the rostering team in all aspects of work relating to the continued electronic rostering system roll out. This will also include the co-ordination of diaries, arrangement of meetings, venues and catering requirements etc.Undertaking general administration duties including typing, photocopying, distributing and filing all correspondence, dealing with incoming mail and telephone calls/enquiries.Create spreadsheets from data generated on eRostering and ESR. The reports are provided as and when necessary.
Person Specification
Qualifications
Essential
- GCSE English Language & Maths or equivalent
- RSA 2(or equivalent) Typing/WP ability
Desirable
- Ability to produce documents to a high standard
Experience
Essential
- Demonstrable previous document/system control experience
- Knowledge of eRostering
Desirable
- Knowledge of NHS and/or Project Management environment advantageous
- Knowledge of ESR
- Knowledge of Payroll systems
Knowledge
Essential
- Thorough understanding of MS Office software packages, including Microsoft Outlook.
- Excellent knowledge and understanding of MS Word and associated packages. Must possess fast accurate typing skills.
Desirable
- Advanced Word, Excel, Powerpoint, Database Management Project Office software, e.g. MS Project Standard.
Skills
Essential
- Ability to work within a high pressure environment, and have the ability to multi-task.
Desirable
- Ability to input system data to an acute attention to detail
Other
Essential
- Excellent interpersonal skills, the ability to communicate effectively with all members of the Roster Team and the Trust, and externally with software system providers/advsors.
- Must be a self-start who will approach tasks in a co-ordinated manner and with sensitivity, thus ensuring tasks are completed efficiently and on target, with minimum supervision.
- Must have an excellent telephone manner. Must possess a sense of humour, confident nature and remain calm in a crisis
Person Specification
Qualifications
Essential
- GCSE English Language & Maths or equivalent
- RSA 2(or equivalent) Typing/WP ability
Desirable
- Ability to produce documents to a high standard
Experience
Essential
- Demonstrable previous document/system control experience
- Knowledge of eRostering
Desirable
- Knowledge of NHS and/or Project Management environment advantageous
- Knowledge of ESR
- Knowledge of Payroll systems
Knowledge
Essential
- Thorough understanding of MS Office software packages, including Microsoft Outlook.
- Excellent knowledge and understanding of MS Word and associated packages. Must possess fast accurate typing skills.
Desirable
- Advanced Word, Excel, Powerpoint, Database Management Project Office software, e.g. MS Project Standard.
Skills
Essential
- Ability to work within a high pressure environment, and have the ability to multi-task.
Desirable
- Ability to input system data to an acute attention to detail
Other
Essential
- Excellent interpersonal skills, the ability to communicate effectively with all members of the Roster Team and the Trust, and externally with software system providers/advsors.
- Must be a self-start who will approach tasks in a co-ordinated manner and with sensitivity, thus ensuring tasks are completed efficiently and on target, with minimum supervision.
- Must have an excellent telephone manner. Must possess a sense of humour, confident nature and remain calm in a crisis
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
