Quality Administrator

Liverpool University Hospitals NHS Foundation Trust

Information:

This job is now closed

Job summary

PHARMACY DEPARTMENT

Quality Administrator - Pharmacy Aseptics

Aseptic Production Unit

Band 4 (37.5 hours per week)

We are a major acute teaching Trust offering a wide range of clinical specialities, including tertiary referrals for HIV and Renal Medicine. Pharmacy services are well developed and deliver high quality Medicines Management.

We have a highly regarded Aseptic Production Unit (APU) at the Royal Liverpool University Hospital sited in a brand-new purposely built state of the art manufacturing facility. You will work closely with the departmental senior leadership team to provide administrative support to the production unit. You will be part of a team that will develop and maintain a high level of support to the Royal Liverpool Pharmaceuticals (RLP) manufacturing service clinical and technical teams.

You will demonstrate a high degree of competence with regards to a wide range of administrative duties including the use and application of information technology.

With an understanding of aseptic services, the post holder will be capable of efficient communication whilst working under pressure, prioritising to deadlines and multi-tasking.

For further information please contact Glen Brereton, Business Manager on 0151 706 2147, email Glen.Brereton@liverpoolft.nhs.uk

Main duties of the job

To provide administrative support to the Royal Liverpool Pharmaceuticals (RLP) manufacturing Team. The post holder must be able to demonstrate a high degree of competence with regard to a wide range of administrative duties including the use and application of information technology. It is essential to possess excellent organisational, interpersonal and communication skills, and be able to manage own workload with the minimum of supervision, and to work to tight deadlines.

About us

iverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click herehttps://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on Social Media:

Facebook - Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

Date posted

23 August 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

287-DSS-336-23

Job locations

Royal Liverpool University Hospital

Mount Vernon Street

Liverpool

L7 8YE


Job description

Job responsibilities

  1. To provide administrative support for the Quality Management System (Q-Pulse or equivalent) within RLP
  2. To effectively facilitate manage customer complaints and to liaise with the RLP Quality Manager and Assistant Director as required.
  3. To be responsible for the administrative duties pertinent to Q-Pulse/JAC and to assist in the upkeep of the Quality Management Systems.
  4. To organise & administer training programs to staff on Q-Pulse related subjects.
  5. To assist the Quality Team with the collation of statistical/capacity data and to assist in the production of a reports which are reportable to the Quality & Assurance Group meetings.
  6. To facilitate the processing of customer orders & co-ordination of delivery schedules for products manufactured at site.
  7. To be responsible for administering RLP Quality Assurance meetings which includes:
  8. Arranging dates and venues for meetings
  9. Preparing agendas
  10. Ensuring all papers are obtained, collated and circulated
  11. Taking and transcribing minutes
  12. Ensuring all actions relevant to the appropriate meetings are followed up
  13. Liaise with all levels of staff to ensure papers are received within a required timeframe
  14. To help facilitate all Freedom of Information requests
  15. To support the Quality Team with the production of Quality Management policies and procedures. To deliver full documentation management associated with RLP.
  16. To administer all queries in a confidential and competent manner
  17. To communicate effectively with all members of the Quality Team within RLP inclusive of all 3rd party service providers.

To be a part of the team within Royal Liverpool Pharmaceuticals (RLP)This job description describes the main responsibilities of the post and is not intended to be exhaustive. It may be subject to change as the service develops and to meet the needs of the organisation.

Job description

Job responsibilities

  1. To provide administrative support for the Quality Management System (Q-Pulse or equivalent) within RLP
  2. To effectively facilitate manage customer complaints and to liaise with the RLP Quality Manager and Assistant Director as required.
  3. To be responsible for the administrative duties pertinent to Q-Pulse/JAC and to assist in the upkeep of the Quality Management Systems.
  4. To organise & administer training programs to staff on Q-Pulse related subjects.
  5. To assist the Quality Team with the collation of statistical/capacity data and to assist in the production of a reports which are reportable to the Quality & Assurance Group meetings.
  6. To facilitate the processing of customer orders & co-ordination of delivery schedules for products manufactured at site.
  7. To be responsible for administering RLP Quality Assurance meetings which includes:
  8. Arranging dates and venues for meetings
  9. Preparing agendas
  10. Ensuring all papers are obtained, collated and circulated
  11. Taking and transcribing minutes
  12. Ensuring all actions relevant to the appropriate meetings are followed up
  13. Liaise with all levels of staff to ensure papers are received within a required timeframe
  14. To help facilitate all Freedom of Information requests
  15. To support the Quality Team with the production of Quality Management policies and procedures. To deliver full documentation management associated with RLP.
  16. To administer all queries in a confidential and competent manner
  17. To communicate effectively with all members of the Quality Team within RLP inclusive of all 3rd party service providers.

To be a part of the team within Royal Liverpool Pharmaceuticals (RLP)This job description describes the main responsibilities of the post and is not intended to be exhaustive. It may be subject to change as the service develops and to meet the needs of the organisation.

Person Specification

Qualifications

Essential

  • Educated to GCSE/O Level Standard/ equivalent or higer
  • RSA/OCR Typing/Word Processing Level 3 or equivalent
  • Minute Taking

Desirable

  • Knowledge of Medical Terminology

Experience

Essential

  • Demonstrable previous experience of working successfully as part of a multi-professional team
  • Excellent IT skills knowledge and experience of all Microsoft Office packages

Desirable

  • Experience of Audits
  • NHS Experience

Knowledge

Desirable

  • Knowledge of Quality Management Systems (QMS)
  • Knowledge of Q-Pulse

Skills

Essential

  • Ability to communicate professionally and effectively at all levels
  • Excellent organisation skills
  • Able to work autonomously and possess the ability to prioritise tasks accordingly
  • Able to follow policies and procedures
  • Able to show and use initiative
  • Able to adapt to the changing needs of the department and have a flexible approach to work
  • Able to accept responsibility for functions/procedures within a working environment
  • Ability to work as part of a team
  • Able to assess situations and suggest solutions
  • Able to work to a high level of commitment to delver an excellent service at all times
  • Able to enhance the service by working with enthusiasm

Other

Essential

  • Enjoys working with people in a multi-professional setting
  • Understands the importance of maintaining confidentiality at all times
  • Must have an excellent attendance record
  • Friendly and able to provide support to colleagues
  • Comply with Trust policies and procedures
  • Ability to show understanding and appreciation of the need to maintain confidentiality in all matters - Data Protection Act
  • Ability and willingness to undergo further training in accordance with the needs of the post
Person Specification

Qualifications

Essential

  • Educated to GCSE/O Level Standard/ equivalent or higer
  • RSA/OCR Typing/Word Processing Level 3 or equivalent
  • Minute Taking

Desirable

  • Knowledge of Medical Terminology

Experience

Essential

  • Demonstrable previous experience of working successfully as part of a multi-professional team
  • Excellent IT skills knowledge and experience of all Microsoft Office packages

Desirable

  • Experience of Audits
  • NHS Experience

Knowledge

Desirable

  • Knowledge of Quality Management Systems (QMS)
  • Knowledge of Q-Pulse

Skills

Essential

  • Ability to communicate professionally and effectively at all levels
  • Excellent organisation skills
  • Able to work autonomously and possess the ability to prioritise tasks accordingly
  • Able to follow policies and procedures
  • Able to show and use initiative
  • Able to adapt to the changing needs of the department and have a flexible approach to work
  • Able to accept responsibility for functions/procedures within a working environment
  • Ability to work as part of a team
  • Able to assess situations and suggest solutions
  • Able to work to a high level of commitment to delver an excellent service at all times
  • Able to enhance the service by working with enthusiasm

Other

Essential

  • Enjoys working with people in a multi-professional setting
  • Understands the importance of maintaining confidentiality at all times
  • Must have an excellent attendance record
  • Friendly and able to provide support to colleagues
  • Comply with Trust policies and procedures
  • Ability to show understanding and appreciation of the need to maintain confidentiality in all matters - Data Protection Act
  • Ability and willingness to undergo further training in accordance with the needs of the post

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Royal Liverpool University Hospital

Mount Vernon Street

Liverpool

L7 8YE


Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Royal Liverpool University Hospital

Mount Vernon Street

Liverpool

L7 8YE


Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Pharmacy Aseptic Services Business Manager

Glen Brereton

glen.brereton@liverpoolft.nhs.uk

01517062147

Date posted

23 August 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

287-DSS-336-23

Job locations

Royal Liverpool University Hospital

Mount Vernon Street

Liverpool

L7 8YE


Supporting documents

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