Job summary
We have a highly regarded Aseptic Production Unit (APU) at the Royal Liverpool University Hospital and have moved into brand-new state of the art manufacturing facility in June 2023. You will work directly under the supervision of the Office manager in providing administrative support to the production unit. You will undertake a range of administrative duties to ensure the efficiency and smooth running of the Royal Liverpool Pharmaceuticals (RLP) manufacturing service.
You will demonstrate a high degree of competence with regards to a wide range of administrative duties including the use and application of information technology.
The post holder will be capable of efficient communication whilst working under pressure, prioritising to deadlines and multi-tasking.
Main duties of the job
The Pharmacy Aseptic Manufacturing Service based at the Royal Liverpool University Hospital site are looking for an enthusiastic, self-motivated person to join the friendly, dynamic forward thinking team.
The main duties of the role are as follows:
- Managing and processing customer orders via the RLP email account.
- Dealing with queries received via the RLP email account, telephone in a timely and professional manner.
- Completion of all relevant paperwork, using approved protocols and guideline's.
- Complete all booking out and filing of Parenteral Nutrition, Chemotherapy and CIVAS paperwork.
- To up supplies of equipment, materials, and consumables used within the department using Trust based systems such as Oracle, NHS Supply Chain and Wellsky.
- Assist in the management and maintenance of document and data control processes using the Q-Pulse quality management system.
- Ensuring accurate stock control, costing and traceability, monitoringstock rotation and managing manual ordering.
- Correlation of all documentation, logging, filing, and archiving accordingly, ensuring an accurate audit trail is maintained.
- Undertaking general administration duties including typing, photocopying, distributing, and filing all correspondence, dealing with incoming mail and telephone calls/enquiries.
- Carry out any other relevant duties that may be requested to ensure the systems within the Aseptic Unit are under control.
About us
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click herehttps://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
Follow us on Social Media:
Facebook - Liverpool University Hospitals Careers
Instagram - @LUHFTcareers
Twitter - @LUHFTcareers
Job description
Job responsibilities
Main Duties
- Managing and processing customer orders via the RLP email account.
- Dealing with queries received via the RLP email account, telephone in a timely and professional manner.
- Completion of all relevant paperwork, using approved protocols and guidelines.
- Complete all booking out and filing of Parenteral Nutrition, Chemotherapy and CIVAS paperwork.
- To up supplies of equipment, materials, and consumables used within the department using Trust based systems such as Oracle , NHS Supply Chain and Wellsky.
- Assist in the management and maintenance of document and data control processes using the Q-Pulse quality management system.
- Ensuring accurate stock control, costing and traceability, monitoringDec 2021stock rotation and managing manual ordering.
- Correlation of all documentation, logging, filing, and archiving accordingly, ensuring an accurate audit trail is maintained.
- Undertaking general administration duties including typing, photocopying, distributing, and filing all correspondence, dealing with incoming mail and telephone calls/enquiries.
- Carry out any other relevant duties that may be requested to ensure the systems within the Aseptic Unit are under control.
Communication Skills
- The post holder should display excellent written and verbal communication skills in liaising with other team members, Trust personnel and external bodies.
- The ability and commitment to work as an effective team member.
- The post holder should display professionalism when representing the department.
General
- Support the Manager in- induction and supervision of new staff within the Project Team- implementing existing policies and procedures.
- Co-operate fully in the introduction of new technology and of new methods of working as appropriate to the post holder.
- Continuously update knowledge of new trends and maintain and improve knowledge and competence, through self-development.
- Undertake all mandatory training as required by the Trust.
Job description
Job responsibilities
Main Duties
- Managing and processing customer orders via the RLP email account.
- Dealing with queries received via the RLP email account, telephone in a timely and professional manner.
- Completion of all relevant paperwork, using approved protocols and guidelines.
- Complete all booking out and filing of Parenteral Nutrition, Chemotherapy and CIVAS paperwork.
- To up supplies of equipment, materials, and consumables used within the department using Trust based systems such as Oracle , NHS Supply Chain and Wellsky.
- Assist in the management and maintenance of document and data control processes using the Q-Pulse quality management system.
- Ensuring accurate stock control, costing and traceability, monitoringDec 2021stock rotation and managing manual ordering.
- Correlation of all documentation, logging, filing, and archiving accordingly, ensuring an accurate audit trail is maintained.
- Undertaking general administration duties including typing, photocopying, distributing, and filing all correspondence, dealing with incoming mail and telephone calls/enquiries.
- Carry out any other relevant duties that may be requested to ensure the systems within the Aseptic Unit are under control.
Communication Skills
- The post holder should display excellent written and verbal communication skills in liaising with other team members, Trust personnel and external bodies.
- The ability and commitment to work as an effective team member.
- The post holder should display professionalism when representing the department.
General
- Support the Manager in- induction and supervision of new staff within the Project Team- implementing existing policies and procedures.
- Co-operate fully in the introduction of new technology and of new methods of working as appropriate to the post holder.
- Continuously update knowledge of new trends and maintain and improve knowledge and competence, through self-development.
- Undertake all mandatory training as required by the Trust.
Person Specification
Qualifications
Essential
- GCSE English Language & Maths or equivalent.
- RSA 2(or equivalent) Typing/WP ability
Desirable
- Ability to produce documents to a high standard.
Experience
Essential
- Demonstrable previous document/system control experience.
Desirable
- Knowledge of NHS and/or Project Management environment advantageous.
- PRINCE 2
Knowledge
Essential
- Thorough understanding of MS Office software packages, including Microsoft Outlook.
- Excellent knowledge and understanding of MS Word and associated packages. Must possess fast accurate typing skills.
Desirable
- Advanced Word, Excel, Powerpoint, Database Management Project Office software, e.g. MS Project Standard.
Skills
Essential
- Ability to work within a high pressure environment, and have the ability to multi-task
Other
Essential
- Excellent interpersonal skills, the ability to communicate effectively with all members of the Project Team and the Trust, and externally with project advisors.
- Must be a self-starter who will approach tasks in a co-ordinated manner and with sensitivity, thus ensuring tasks are completed efficiently and on target, with minimum supervision.
- Must have an excellent telephone manner
Person Specification
Qualifications
Essential
- GCSE English Language & Maths or equivalent.
- RSA 2(or equivalent) Typing/WP ability
Desirable
- Ability to produce documents to a high standard.
Experience
Essential
- Demonstrable previous document/system control experience.
Desirable
- Knowledge of NHS and/or Project Management environment advantageous.
- PRINCE 2
Knowledge
Essential
- Thorough understanding of MS Office software packages, including Microsoft Outlook.
- Excellent knowledge and understanding of MS Word and associated packages. Must possess fast accurate typing skills.
Desirable
- Advanced Word, Excel, Powerpoint, Database Management Project Office software, e.g. MS Project Standard.
Skills
Essential
- Ability to work within a high pressure environment, and have the ability to multi-task
Other
Essential
- Excellent interpersonal skills, the ability to communicate effectively with all members of the Project Team and the Trust, and externally with project advisors.
- Must be a self-starter who will approach tasks in a co-ordinated manner and with sensitivity, thus ensuring tasks are completed efficiently and on target, with minimum supervision.
- Must have an excellent telephone manner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
