Liverpool University Hospitals NHS Foundation Trust

Call Centre Clerical Administrator

Information:

This job is now closed

Job summary

Candidates must have previous experience, working in an administrative environment, preferably in the NHS, and be able to demonstrate good customer care skills. Candidates will also need to have excellent communication, planning and interpersonal skills, as the role involves working with different disciplines, and requires an organised and systematic approach to tasksCandidates must be computer literate.If you would like the challenge of working in a very busy department, then we would like to hear from you.

Main duties of the job

The post holder would be part of a team of clerks who provide valuable clerical support within a busy call centre

About us

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements, click here

https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on social media:

Facebook - Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

Details

Date posted

21 July 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

287-RSUR-91-23-A

Job locations

Royal Liverpool Hospital

Prescot Street

Liverpool

L7 8XP


Job description

Job responsibilities

Candidates would ideally have previous experience, working in an administrative environment, preferably in the NHS, and be able to demonstrate good customer care skills. Candidates will also need to have excellent communication, planning and interpersonal skills, as the role involves working with different disciplines, and requires an organised and systematic approach to tasks.Candidates must be computer literate.If you would like the challenge of working in a very busy environment, then we would like to hear from you.

Job description

Job responsibilities

Candidates would ideally have previous experience, working in an administrative environment, preferably in the NHS, and be able to demonstrate good customer care skills. Candidates will also need to have excellent communication, planning and interpersonal skills, as the role involves working with different disciplines, and requires an organised and systematic approach to tasks.Candidates must be computer literate.If you would like the challenge of working in a very busy environment, then we would like to hear from you.

Person Specification

Qualifications

Essential

  • GCSE/NVQ 2/ equivalent

Experience

Essential

  • Administrative and clerical background

Desirable

  • Medical Records experience

Knowledge

Essential

  • Computer literate

Desirable

  • Knowledge of Microsoft Word, Excel and Access

Skills

Essential

  • Able to communicate with all disciplines
  • Customer Care skills
  • Ability to understand data
Person Specification

Qualifications

Essential

  • GCSE/NVQ 2/ equivalent

Experience

Essential

  • Administrative and clerical background

Desirable

  • Medical Records experience

Knowledge

Essential

  • Computer literate

Desirable

  • Knowledge of Microsoft Word, Excel and Access

Skills

Essential

  • Able to communicate with all disciplines
  • Customer Care skills
  • Ability to understand data

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Royal Liverpool Hospital

Prescot Street

Liverpool

L7 8XP


Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Royal Liverpool Hospital

Prescot Street

Liverpool

L7 8XP


Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Interim Administration Manager

Michelle Brough

Michelle.Brough@liverpoolft.nhs.uk

01517063960

Details

Date posted

21 July 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

287-RSUR-91-23-A

Job locations

Royal Liverpool Hospital

Prescot Street

Liverpool

L7 8XP


Supporting documents

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