Job summary
We are looking to recruit 2 dynamic Discharge coordinators to join our site.
The post holder will have responsibility for supporting the Patient flow improvement lead with the overall flow of the site. This will include identification of suitable patients using an active pull model, liaising with the wards, attending board rounds, facilitation of safe discharges, attending and escalating any delays from weekly length of stay meetings, working closely with social workers, case managers and other outside agencies.
The post holder will also support the coordination of patients through direct conveyancing and ensure our beds are efficiently coordinated and optimised
Main duties of the job
- Escalating discharge delays
- Attending SAFER board rounds
- supporting and implementing patient choice
- Working closely with RLH/AUH to actively pull suitable patients
- Supporting Patient improvement lead to increase flow throughout the side and reduce LOS
About us
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
Follow us on Social Media:
Facebook - Liverpool University Hospitals Careers
Instagram - @LUHFTcareers
Twitter - @LUHFTcareers
Job description
Job responsibilities
- Identify suitable patients for the site
- To liaise with multi-disciplinary team regarding discharge arrangements of patients on the site
- Discussing with families if patient choice issue
- To ensure completion of relevant documentation required, TTOs and discharge letters to aid rapid discharge.
- To liaise with other agencies, services and relatives/carers as required to provide effective communication to enable timely and safe discharge / transfer of patients.
- To organise transportation required to aid discharge.
- To be responsible for discharge planning from the point of admission ensuring that discharges are expedited in a timely manner and reducing length of stay
- To work with the multidisciplinary teams to ensure patients, relatives and health professionals both inside and outside the Trust are all working together to achieve the same goal of safe and seamless discharge.
- To be the single point of access whilst on duty for all discharges within the area of responsibility.
- To progress and chase patients through their hospital journey and ensure patients, relatives and colleagues are kept up to date with progress and delays.
- To identify problems in relation to discharge and initiate actions to resolve them in order to facilitate safe and efficient discharge.
- Throughout the shift ensure that beds are used efficiently and appropriately and the discharge lounge to support the flow of patients through the Trust.
- To liaise with the MDT team to ensure patients with complex needs have adequate community care packages in place to meet their individual needs.
- To organise and co-ordinate with patients, relatives and various outside agencies the requirements of patients with complex discharge needs.
- To report daily and escalate information relating to any delayed discharges and regularly review actions being taken to address the delays.
- Communicate with nursing and medical colleagues ensuring all staff are up to date on discharge plans and projected discharge dates for each patient.
- To effectively utilise capacity and operational knowledge as required to ensure appropriate patient flow
Knowledge, Training & Experience
- The post holder should have proven experience in working in a busy environment, being able to interpret complex information and communicating it effectively to the appropriate person.
- To have a working knowledge of how hospitals are run, what team functions exist and how they interlink.
- Develop effective working relationships built on trust and cooperation
- To understand operational management and how their own role contributes to this.
- Good IT skills to enable the access, collation and communication of data/information to the relevant staff.
- Identify problems as they arise and support decision making to provide solutions.
- Have experience in patient discharge.
Job description
Job responsibilities
- Identify suitable patients for the site
- To liaise with multi-disciplinary team regarding discharge arrangements of patients on the site
- Discussing with families if patient choice issue
- To ensure completion of relevant documentation required, TTOs and discharge letters to aid rapid discharge.
- To liaise with other agencies, services and relatives/carers as required to provide effective communication to enable timely and safe discharge / transfer of patients.
- To organise transportation required to aid discharge.
- To be responsible for discharge planning from the point of admission ensuring that discharges are expedited in a timely manner and reducing length of stay
- To work with the multidisciplinary teams to ensure patients, relatives and health professionals both inside and outside the Trust are all working together to achieve the same goal of safe and seamless discharge.
- To be the single point of access whilst on duty for all discharges within the area of responsibility.
- To progress and chase patients through their hospital journey and ensure patients, relatives and colleagues are kept up to date with progress and delays.
- To identify problems in relation to discharge and initiate actions to resolve them in order to facilitate safe and efficient discharge.
- Throughout the shift ensure that beds are used efficiently and appropriately and the discharge lounge to support the flow of patients through the Trust.
- To liaise with the MDT team to ensure patients with complex needs have adequate community care packages in place to meet their individual needs.
- To organise and co-ordinate with patients, relatives and various outside agencies the requirements of patients with complex discharge needs.
- To report daily and escalate information relating to any delayed discharges and regularly review actions being taken to address the delays.
- Communicate with nursing and medical colleagues ensuring all staff are up to date on discharge plans and projected discharge dates for each patient.
- To effectively utilise capacity and operational knowledge as required to ensure appropriate patient flow
Knowledge, Training & Experience
- The post holder should have proven experience in working in a busy environment, being able to interpret complex information and communicating it effectively to the appropriate person.
- To have a working knowledge of how hospitals are run, what team functions exist and how they interlink.
- Develop effective working relationships built on trust and cooperation
- To understand operational management and how their own role contributes to this.
- Good IT skills to enable the access, collation and communication of data/information to the relevant staff.
- Identify problems as they arise and support decision making to provide solutions.
- Have experience in patient discharge.
Person Specification
Experience
Essential
- Previous acute care experience
- Ability to provide excellent patient care
Knowledge
Essential
- Ability to analyze patient progress in response to care given.
- Understands the role of audit in assuring standards of care and can undertake audits in practice.
Skills
Essential
- Excellent communication skills
- Ability to develop effective interpersonal relationships with colleagues in the Healthcare setting.
- Basic Computer Skills: I/E can use PAS systems, email and can access policies on the Trust intranet
Other
Essential
- A good team player supportive of colleagues and patients.
Qualifications
Essential
- Foundation degree in assisting professional practice/equivalent
Person Specification
Experience
Essential
- Previous acute care experience
- Ability to provide excellent patient care
Knowledge
Essential
- Ability to analyze patient progress in response to care given.
- Understands the role of audit in assuring standards of care and can undertake audits in practice.
Skills
Essential
- Excellent communication skills
- Ability to develop effective interpersonal relationships with colleagues in the Healthcare setting.
- Basic Computer Skills: I/E can use PAS systems, email and can access policies on the Trust intranet
Other
Essential
- A good team player supportive of colleagues and patients.
Qualifications
Essential
- Foundation degree in assisting professional practice/equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
