Liverpool University Hospitals NHS Foundation Trust

Administrator

This job is now closed

Job summary

We have an exciting opportunity to recruit a highly motivated admin to join our Community Heart Failure service at Liverpool University Hospital NHS Foundation Trust.

The successful candidate will be responsible for the admin duties supporting the heart failure specialist nurses and consultants . who are delivering heart failure care in line with local and national guidelines, working across acute, community and virtual ward settings.

The service will operate 7 days per week and will provide a rapid assessment hospital admission avoidance for patients with heart failure providing timely optimisation of evidence based treatment and therapies.

This is an exciting post, within a well-established team of specialist nurses. We are looking for highly skilled and experienced administrators with specialist knowledge and skills who contribute to a culture of continuous quality improvement.

The role requires flexibility, administrative skills working within an evolving proactive, dynamic and committed multidisciplinary community Heart failure Team.

The successful candidate will be a highly motivated individual who works well within the team environment but is able to work autonomously. Excellent communication and interpersonal skills a are essential .

Applicants should possess proficient IT literacy skills and be willing to undertake additional training

These is a fixed term position

**Please note this vacancy will close once sufficient applications have been received**

Main duties of the job

To provide administrative support for the Heart failure Service
The routine typing of reports, letters, minutes, memos & general documents.
Undertake general office duties including photocopying, filing and distribution of documents. Implement secretarial and administrative procedures for own area of work .
Accept treatment referrals and allocate and amend patient appointments and Clinic schedules as requested.
Ensure appropriate stock control measures are in place for the ordering and receiving of stationary and clinical supplies.
Act as a first point of contact for the service in relation to enquiries from patients, staff and external contacts.
To receive and transmit information verbally/electronically using computer/e-mail/ fax.
Deal with non-clinical telephone enquires/queries from patients, GP's and colleagues in relation to the service.
Liaise with, and deal with non clinical queries from other multi-disciplinary agencies.
Inform relevant organisations, departments and patients of any impending changes to the service or clinics.

About us

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on Social Media:

Facebook - Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

Date posted

14 July 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year Per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time, Job share

Reference number

287-AMED-57-23-B

Job locations

york centre

york centre smithdown road

liverpool

L15 2HE

Job description

Job responsibilities

To provide administrative support for the Heart failure Service
The routine typing of reports, letters, minutes, memos & general documents.
Undertake general office duties including photocopying, filing and distribution of documents. Implement secretarial and administrative procedures for own area of work .
Accept treatment referrals and allocate and amend patient appointments and Clinic schedules as requested.
Ensure appropriate stock control measures are in place for the ordering and receiving of stationary and clinical supplies.
Act as a first point of contact for the service in relation to enquiries from patients, staff and external contacts.
To receive and transmit information verbally/electronically using computer/e-mail/ fax.
Deal with non-clinical telephone enquires/queries from patients, GPs and colleagues in relation to the service.
Liaise with, and deal with non clinical queries from other multi-disciplinary agencies.
Inform relevant organisations, departments and patients of any impending changes to the service or clinics.

Job description

Job responsibilities

To provide administrative support for the Heart failure Service
The routine typing of reports, letters, minutes, memos & general documents.
Undertake general office duties including photocopying, filing and distribution of documents. Implement secretarial and administrative procedures for own area of work .
Accept treatment referrals and allocate and amend patient appointments and Clinic schedules as requested.
Ensure appropriate stock control measures are in place for the ordering and receiving of stationary and clinical supplies.
Act as a first point of contact for the service in relation to enquiries from patients, staff and external contacts.
To receive and transmit information verbally/electronically using computer/e-mail/ fax.
Deal with non-clinical telephone enquires/queries from patients, GPs and colleagues in relation to the service.
Liaise with, and deal with non clinical queries from other multi-disciplinary agencies.
Inform relevant organisations, departments and patients of any impending changes to the service or clinics.

Person Specification

Qualifications

Essential

NVQ 3 business administration or equivalent experience
RSA 3 Typing/word processing or equivalent

Desirable

ECDL or Equivalent

Experience

Essential

Experience of working within NHS Administration role
Experience of Minute taking
Experience of working with: Microsoft Office,Excel and Access.
Experience of working with spreadsheets/data bases

Knowledge

Essential

Good Knowledge and experience of office systems & procedures

Person Specification

Qualifications

Essential

NVQ 3 business administration or equivalent experience
RSA 3 Typing/word processing or equivalent

Desirable

ECDL or Equivalent

Experience

Essential

Experience of working within NHS Administration role
Experience of Minute taking
Experience of working with: Microsoft Office,Excel and Access.
Experience of working with spreadsheets/data bases

Knowledge

Essential

Good Knowledge and experience of office systems & procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

york centre

york centre smithdown road

liverpool

L15 2HE

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

york centre

york centre smithdown road

liverpool

L15 2HE

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)