Job summary
The Clinical Research Facility (CRF) is looking for a Band 4 Clinical Trials Recruitment & Engagement Officer to join the Recruitment & Engagement Team. The CRF is a Phase 1 MHRA accredited unit, the first NHS trust in England and Wales to achieve this standard.
The post holder will be expected work with the team to make a direct and positive contribution to maximising recruitment of participants to early phase clinical trials. They will also engage with patients and the public through attending events and via social media.
Joining the CRF is a fantastic opportunity to be part of a dynamic and growing team that is dedicated to delivering high quality research projects, with both our academic and commercial collaborators.
Main duties of the job
The post holder will work with the Recruitment & Engagement Team to manage the CRF generic mailboxes, liaise with GP practices to gain medical histories for participants and inform GP practices of their patients involvement where required. They will also be involved for managing the CRF social media streams and ensuring that queries are dealt with in a timely manner.
This person will be responsible for the identification and recruitment of participants into clinical trials on the CRF.
They will deal directly with patients, public, researchers and study teams, handle public enquiries and schedule screening visits. They will also be responsible for the day-to-day management of the Trust's Consent 4 Consent database.
This will include in-putting data, managing the husbandry of the database, dealing with metrics queries from researchers and releasing secure data following authorisation from the CRF Operational Group and robust clinical governance processes.
About us
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
Follow us on Social Media:
Facebook - Liverpool University Hospitals Careers
Instagram - @LUHFTcareers
Twitter - @LUHFTcareers
Job description
Job responsibilities
Develop and build on the Consent 4 Consent (C4C) initiative
Inputting data into the C4C database
Managing the development of the C4C newsletter
Compiling reports for Research Governance purposes
Receiving and placing calls from and to potential study participants
Enter medical history and demographic information from potential study participants into computerised systems
Communicate study information to potential participants, as required
Telephone screen participants according to the scripts provided for each study
Make recommendations for process improvement
Assist in training new employees and new researchers with the C4C process
Assist and develop recruitment information on the CRF website
Assist with obtaining medical reports from General Practitioners
Support other departments, as required
Updating recruitment data and extracting information for reports
Assist in development and maintenance of recruitment plans and trackers as required
Attend internal and external events to recruit participants / raise awareness of research as required
Participate and assist in developing continuing education plan directed at improving skills and facilitating personal and unit growth
Order stocks and supplies as necessary
Manage day to day activity on the CRFs social media platforms
Assist in the design of advertising materials, in line with ethical requirements
Performs other related duties as assigned
To work closely with the CRF team to deliver high quality research that adheres to research governance regulations including ICH-GCP
To work directly with the Recruitment & Engagement Manager and Director to maintain standards that adhere to the research governance framework
To act as a resource to all staff working the CRF on all matters relating to patient/subject recruitment and participation in research studies
To ensure that data that is collected and stored adheres to statutory data protection requirements
To assist the research teams including CRF and RD&I with quality control and quality assurance and audit processes Education and training development
Provide education and training to study team members including Principal Investigators on the C4C process
Maintain records of staff members who have undergone training in C4C
Report any breaches of the C4C system to the Director and Recruitment Manager
Maintain own portfolio of training and development needs.
Job description
Job responsibilities
Develop and build on the Consent 4 Consent (C4C) initiative
Inputting data into the C4C database
Managing the development of the C4C newsletter
Compiling reports for Research Governance purposes
Receiving and placing calls from and to potential study participants
Enter medical history and demographic information from potential study participants into computerised systems
Communicate study information to potential participants, as required
Telephone screen participants according to the scripts provided for each study
Make recommendations for process improvement
Assist in training new employees and new researchers with the C4C process
Assist and develop recruitment information on the CRF website
Assist with obtaining medical reports from General Practitioners
Support other departments, as required
Updating recruitment data and extracting information for reports
Assist in development and maintenance of recruitment plans and trackers as required
Attend internal and external events to recruit participants / raise awareness of research as required
Participate and assist in developing continuing education plan directed at improving skills and facilitating personal and unit growth
Order stocks and supplies as necessary
Manage day to day activity on the CRFs social media platforms
Assist in the design of advertising materials, in line with ethical requirements
Performs other related duties as assigned
To work closely with the CRF team to deliver high quality research that adheres to research governance regulations including ICH-GCP
To work directly with the Recruitment & Engagement Manager and Director to maintain standards that adhere to the research governance framework
To act as a resource to all staff working the CRF on all matters relating to patient/subject recruitment and participation in research studies
To ensure that data that is collected and stored adheres to statutory data protection requirements
To assist the research teams including CRF and RD&I with quality control and quality assurance and audit processes Education and training development
Provide education and training to study team members including Principal Investigators on the C4C process
Maintain records of staff members who have undergone training in C4C
Report any breaches of the C4C system to the Director and Recruitment Manager
Maintain own portfolio of training and development needs.
Person Specification
Qualifications
Essential
- Holds a Diploma in Higher Education or equivalent in relevant subject
Desirable
- Holds a Bachelor's degree
- Formal qualification in Good Clinical Practice
Knowledge
Essential
- Knowledge of the importance of clinical research and the role of clinical trials recruitment officer
- Knowledge of data protection and research governance processes
- Knowledge of IT systems and project management
- Able to provide education and training to members of the multi-disciplinary team including academic and medical staff
Desirable
- Evidence of training in IT systems
Skills
Essential
- Excellent verbal and written communication skills
- Able to work independently using own initiative within a designated scope of practice
- Computer literate and proficient in Microsoft Office programmes
- A flexible approach to working hours
Desirable
- Able to problem solve creatively
Experience
Essential
- Evidence of previous experience in a research setting
- Experience in working with members of a multi-disciplinary team
- Experience of handing databases including Microsoft Excel and Access
- Experience in communicating with and caring for the basic needs of patients
Desirable
- Experience in assisting in project management and developing work streams in relation to delivering a specific objective
- Experience in report writing
Person Specification
Qualifications
Essential
- Holds a Diploma in Higher Education or equivalent in relevant subject
Desirable
- Holds a Bachelor's degree
- Formal qualification in Good Clinical Practice
Knowledge
Essential
- Knowledge of the importance of clinical research and the role of clinical trials recruitment officer
- Knowledge of data protection and research governance processes
- Knowledge of IT systems and project management
- Able to provide education and training to members of the multi-disciplinary team including academic and medical staff
Desirable
- Evidence of training in IT systems
Skills
Essential
- Excellent verbal and written communication skills
- Able to work independently using own initiative within a designated scope of practice
- Computer literate and proficient in Microsoft Office programmes
- A flexible approach to working hours
Desirable
- Able to problem solve creatively
Experience
Essential
- Evidence of previous experience in a research setting
- Experience in working with members of a multi-disciplinary team
- Experience of handing databases including Microsoft Excel and Access
- Experience in communicating with and caring for the basic needs of patients
Desirable
- Experience in assisting in project management and developing work streams in relation to delivering a specific objective
- Experience in report writing
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
