Job summary
The Best for the Black Country Programme Lead will provide leadership for the culture transformation programme, now in Year 2 of delivery. This role will drive sustained cultural change across the organisation by translating strategic ambitions into tangible outcomes that are understood, owned and lived at every level.
The Programme Lead will work closely with Executives, senior stakeholders, and teams across the People Directorate to lead the design, coordination, and delivery of key programme activities, ensuring the vision, values, leadership, staff engagement, improvement culture and accountability are embedded throughout the organisation.
Main duties of the job
Leadership and Direction: Lead the Best for the Black Country culture transformation programme, ensuring focus and momentum. Collaborate with senior leaders to build ownership and alignment, ensuring the programme reflects the organisation's values and employee experience ambitions.
Programme Design, Delivery, and Coordination: Oversee planning and delivery to meet Year 2 objectives, including visible leadership, staff engagement, and accountability. Translate high-level ambitions into practical initiatives and manage multiple workstreams to ensure timely, effective delivery.
Partnership with OD, L&D, and HR: Collaborate with OD, L&D, and HR to embed cultural change through people processes and leadership development, aligning with leadership frameworks and workforce strategies.
Engagement, Communication, and Creativity: Lead inclusive engagement activities and manage communication strategies that promote transparency, success stories, and feedback-driven action.
Monitoring, Impact, and Continuous Improvement: Implement monitoring and evaluation to assess progress, using data for continuous improvement.
Leadership and Ways of Working: Act as a role model for values, promoting equality and fostering collaborative relationships across the organisation
About us
Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country.
Across the whole of the region we provide:
- Adult and older adult mental health services.
- Specialist learning disability services.
- Mental health services for children and young people.
- Community healthcare services for children, young people and families in Dudley.
Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, after NHS England and NHS Improvement approved the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust.
Combining resources, strategies and a talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving
Job description
Job responsibilities
Please refer to the attachments for the full, detailed job description and person specification for this role.
Job description
Job responsibilities
Please refer to the attachments for the full, detailed job description and person specification for this role.
Person Specification
Education/ Qualifications
Essential
- Masters/or equivalent Postgraduate qualification in a Organisation Development or workforce related topic
- Evidence of personal development at senior management level
Desirable
- CIPD Membership
- Qualified Coach and/or Mentor
Experience
Essential
- Significant, demonstrable experience of operating in a senior role within an Organisational Development, Learning & Development or people-focused transformation function in a complex, multi-professional organisation.
- Demonstrable experience of leading the development and implementation of OD, L&D or culture transformation strategies, policies and delivery plans that drive measurable organisational change.
- Demonstrable experience of designing and leading engaging, inclusive and impactful culture change, leadership development or organisational development interventions for large, multi-disciplinary audiences.
- Proven experience of leading and managing multiple organisation-wide programmes or complex projects concurrently, maintaining grip on delivery, risks, dependencies and outcomes.
- Significant experience of producing high-quality reports, briefings and presentations for a wide range of audiences, including Executive teams, Boards and senior stakeholders, often to tight deadlines.
- Experience of managing resources and/or budgets within a programme or service context, ensuring value for money and effective prioritisation.
Knowledge
Essential
- Comprehensive understanding of Organisational Development theory, models and approaches, including their use in large-scale culture change, systems transformation and sustained behavioural change within complex organisations.
- Strong understanding of leadership theory and practice, including compassionate, inclusive and collective leadership, and how leadership behaviours at all levels shape organisational culture and performance.
- In-depth knowledge of engagement and change methodologies, including approaches to amplifying staff voice, co-production, psychological safety and organisational change.
- Strong understanding of organisational governance, accountability and assurance, and how clear roles, responsibilities and systems enable effective delivery and cultural alignment.
Skills/Personal Qualities
Essential
- Excellent interpersonal and communication skills, with the ability to communicate complex and sensitive issues clearly and confidently.
- Highly developed presentation and facilitation skills, with the ability to engage, influence and inspire a wide range of audiences, including Executive leaders, senior managers and diverse staff groups.
- Exceptional report writing and analytical skills, producing clear, concise and high-quality papers for governance, assurance and decision-making.
- Ability to think creatively, generating innovative and practical solutions to complex organisational and cultural challenges.
- Able to manage a varied, demanding and high-profile workload, prioritising effectively, maintaining pace and meeting tight deadlines within available resources.
- Highly developed influencing and negotiation skills, with the credibility and confidence to challenge constructively and build consensus at senior levels
- Ability to work collaboratively and effectively as part of multi-disciplinary teams, fostering strong relationships and shared ownership.
- Strong commitment to continuous professional development and reflective practice, keeping knowledge and skills current in OD, leadership and culture change.
- Strong people focus, with a clear commitment to listening, inclusion and delivering positive experiences for staff.
Person Specification
Education/ Qualifications
Essential
- Masters/or equivalent Postgraduate qualification in a Organisation Development or workforce related topic
- Evidence of personal development at senior management level
Desirable
- CIPD Membership
- Qualified Coach and/or Mentor
Experience
Essential
- Significant, demonstrable experience of operating in a senior role within an Organisational Development, Learning & Development or people-focused transformation function in a complex, multi-professional organisation.
- Demonstrable experience of leading the development and implementation of OD, L&D or culture transformation strategies, policies and delivery plans that drive measurable organisational change.
- Demonstrable experience of designing and leading engaging, inclusive and impactful culture change, leadership development or organisational development interventions for large, multi-disciplinary audiences.
- Proven experience of leading and managing multiple organisation-wide programmes or complex projects concurrently, maintaining grip on delivery, risks, dependencies and outcomes.
- Significant experience of producing high-quality reports, briefings and presentations for a wide range of audiences, including Executive teams, Boards and senior stakeholders, often to tight deadlines.
- Experience of managing resources and/or budgets within a programme or service context, ensuring value for money and effective prioritisation.
Knowledge
Essential
- Comprehensive understanding of Organisational Development theory, models and approaches, including their use in large-scale culture change, systems transformation and sustained behavioural change within complex organisations.
- Strong understanding of leadership theory and practice, including compassionate, inclusive and collective leadership, and how leadership behaviours at all levels shape organisational culture and performance.
- In-depth knowledge of engagement and change methodologies, including approaches to amplifying staff voice, co-production, psychological safety and organisational change.
- Strong understanding of organisational governance, accountability and assurance, and how clear roles, responsibilities and systems enable effective delivery and cultural alignment.
Skills/Personal Qualities
Essential
- Excellent interpersonal and communication skills, with the ability to communicate complex and sensitive issues clearly and confidently.
- Highly developed presentation and facilitation skills, with the ability to engage, influence and inspire a wide range of audiences, including Executive leaders, senior managers and diverse staff groups.
- Exceptional report writing and analytical skills, producing clear, concise and high-quality papers for governance, assurance and decision-making.
- Ability to think creatively, generating innovative and practical solutions to complex organisational and cultural challenges.
- Able to manage a varied, demanding and high-profile workload, prioritising effectively, maintaining pace and meeting tight deadlines within available resources.
- Highly developed influencing and negotiation skills, with the credibility and confidence to challenge constructively and build consensus at senior levels
- Ability to work collaboratively and effectively as part of multi-disciplinary teams, fostering strong relationships and shared ownership.
- Strong commitment to continuous professional development and reflective practice, keeping knowledge and skills current in OD, leadership and culture change.
- Strong people focus, with a clear commitment to listening, inclusion and delivering positive experiences for staff.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
