Job summary
We are looking for a caring, organized and motivated administrator to support the Children's Continence Team over 3 days (18 hours).
This role is vital in helping us provide a safe, welcoming and well-run environment for children and families.
The successful applicant will work within a caring and nurturing service where supervision and support are offered.
Please contact Louise Andrews, Children's Continence Lead Nurse on louise.andrews5@nhs.net for any queries you may have.
Main duties of the job
Experience in an administrative role within the NHS
Experience in an administrative role supporting children and their families
Strong organizational and communication skills
Experience developing electronic patient records processes, following the patient journey from usually the first point of contact.
Organising and coordinating continence clinics within the community
Managing and supporting band 2 admin staff
About us
Employees, workers, and / or contractors will be expected to uphold the values of the Trust and exhibit the expected Trust behaviours aligned to the Trust's values. Individuals have a responsibility to ensure that they display the Trust values and behaviours in carrying out their job and that individuals feel able to challenge (or raise a challenge) when other colleagues' behaviours breach the spirit of Trust values.
Job description
Job responsibilities
Act as a point of reference for incoming telephone queries, taking appropriate action personally or redirecting as necessary.
Produce memos, reports and letters in accordance with Division guidelines.
Carry out general administrative and clerical functions including photocopying, filing and faxing as required.
Process the client referral system and associated paperwork in accordance with departmental systems.
Maintain effective and efficient departmental systems and office procedures including adequate supplies of departmental forms/leaflets and stationery requirements.
Maintain effective diary management as required by management.
Process incoming/outgoing post, taking appropriate action as necessary.
Maintain an efficient filing and records system, encompassing medical secretarial services.
Collate statistical information and prepare returns appropriate to grade as required by management.
Take notes or minutes of meetings as required and appropriate to grade.
Undertake the administrative tasks of ordering of supplies and services including the submission of works tickets and urgent requests for maintenance/estates, where appropriate under the direction of the Line Manager.
To supervise and mentor staff on Band 2 and below with support guidance from Line Manager.
Job description
Job responsibilities
Act as a point of reference for incoming telephone queries, taking appropriate action personally or redirecting as necessary.
Produce memos, reports and letters in accordance with Division guidelines.
Carry out general administrative and clerical functions including photocopying, filing and faxing as required.
Process the client referral system and associated paperwork in accordance with departmental systems.
Maintain effective and efficient departmental systems and office procedures including adequate supplies of departmental forms/leaflets and stationery requirements.
Maintain effective diary management as required by management.
Process incoming/outgoing post, taking appropriate action as necessary.
Maintain an efficient filing and records system, encompassing medical secretarial services.
Collate statistical information and prepare returns appropriate to grade as required by management.
Take notes or minutes of meetings as required and appropriate to grade.
Undertake the administrative tasks of ordering of supplies and services including the submission of works tickets and urgent requests for maintenance/estates, where appropriate under the direction of the Line Manager.
To supervise and mentor staff on Band 2 and below with support guidance from Line Manager.
Person Specification
essential
Essential
- Office experience
- Demonstrable working knowledge of computer software (Microsoft Office)
- Working in a healthcare environment
- Working in community NHS services
Desirable
- Working in Children's services
Person Specification
essential
Essential
- Office experience
- Demonstrable working knowledge of computer software (Microsoft Office)
- Working in a healthcare environment
- Working in community NHS services
Desirable
- Working in Children's services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
