Black Country Healthcare NHS Foundation Trust

Employment Retention Worker

The closing date is 05 February 2026

Job summary

Post Title: Retention Worker

Department: Employment Retention Service, with IPS Employment Services

Location: Black Country

Directorate: Strategy

Band: 5

Hours: 37.5

Contract Type: Fixed Term for 18 months until 31st July 2027

Responsible to: Employment Retention Team Lead

Main duties of the job

We are looking to recruit one Employment Retention Worker into our secondary care mental health services. You will join a team of specialist advisors that will support individuals with severe and enduring mental health needs. This post will focus on supporting individuals to retain their employment if they are off sick or at risk of losing their job. In addition a key part of the role is accurate note taking, timely submission of outcomes and data collection.

About us

Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country.

Across the whole of the region we provide:

  • Adult and older adult mental health services
  • Specialist learning disability services
  • CAMHS

Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, after NHS England and NHS Improvement approved the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust.

Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.

Details

Date posted

22 January 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year Band 5

Contract

Fixed term

Duration

18 months

Working pattern

Full-time

Reference number

285-6292-CORP

Job locations

Kings Hill Centre

School Street

Wednesbury

WS10 9JB


Job description

Job responsibilities

You will manage your own caseload of clients and support them and their employers to resolve any issues, look at sustainable return to work plans, and offer advice on reasonable adjustments to the workplace that can enable our clients to remain at work.

You will receive regular supervision and support from the team and will be part of the wider Employment Service. Ideally the successful candidate will have previous experience of supporting people with mental health problems or disabilities to retain their employment. This could be from a background in human resources, occupational health/therapy or from an advocate/trade union perspective. Training and support will be provided to the successful candidate as will a full induction into the role.

For further information about the role please contact Suzi Wint on suzi.wint@nhs.net or Michelle Ward michelle.ward41@nhs.net

Job description

Job responsibilities

You will manage your own caseload of clients and support them and their employers to resolve any issues, look at sustainable return to work plans, and offer advice on reasonable adjustments to the workplace that can enable our clients to remain at work.

You will receive regular supervision and support from the team and will be part of the wider Employment Service. Ideally the successful candidate will have previous experience of supporting people with mental health problems or disabilities to retain their employment. This could be from a background in human resources, occupational health/therapy or from an advocate/trade union perspective. Training and support will be provided to the successful candidate as will a full induction into the role.

For further information about the role please contact Suzi Wint on suzi.wint@nhs.net or Michelle Ward michelle.ward41@nhs.net

Person Specification

Education

Essential

  • Relevant degree or equivalent level of experience in mental health or employment support

Desirable

  • L4 Information, Advice and Guidance

Skills

Essential

  • Effective communication skills to convey complex information to a range of providers
  • Organisational skills and time management

Abilities

Essential

  • Ability to maintain accurate and detailed client notes and write concise reports and correspondence within set timescales
  • Ability to motivate and support clients to resolve workplace issues
  • Ability to submit timely statistical information and outcomes

Experience

Essential

  • Experience of supporting people with mental health problems in the community with workplace issues

Desirable

  • Preferably at least 12 months experience of supporting clients with severe mental health needs with employment

Knowledge

Essential

  • Working knowledge of relevant employment law especially the Equality Act 2010
  • Working knowledge of other services available eg. Access to Work

Desirable

  • Demonstrates a commitment to empowering the individual to make informed choices
Person Specification

Education

Essential

  • Relevant degree or equivalent level of experience in mental health or employment support

Desirable

  • L4 Information, Advice and Guidance

Skills

Essential

  • Effective communication skills to convey complex information to a range of providers
  • Organisational skills and time management

Abilities

Essential

  • Ability to maintain accurate and detailed client notes and write concise reports and correspondence within set timescales
  • Ability to motivate and support clients to resolve workplace issues
  • Ability to submit timely statistical information and outcomes

Experience

Essential

  • Experience of supporting people with mental health problems in the community with workplace issues

Desirable

  • Preferably at least 12 months experience of supporting clients with severe mental health needs with employment

Knowledge

Essential

  • Working knowledge of relevant employment law especially the Equality Act 2010
  • Working knowledge of other services available eg. Access to Work

Desirable

  • Demonstrates a commitment to empowering the individual to make informed choices

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Black Country Healthcare NHS Foundation Trust

Address

Kings Hill Centre

School Street

Wednesbury

WS10 9JB


Employer's website

https://www.blackcountryhealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Black Country Healthcare NHS Foundation Trust

Address

Kings Hill Centre

School Street

Wednesbury

WS10 9JB


Employer's website

https://www.blackcountryhealthcare.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Employment Retention Team Manager

Doreen Till

doreen.till@nhs.net

07780956403

Details

Date posted

22 January 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year Band 5

Contract

Fixed term

Duration

18 months

Working pattern

Full-time

Reference number

285-6292-CORP

Job locations

Kings Hill Centre

School Street

Wednesbury

WS10 9JB


Supporting documents

Privacy notice

Black Country Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)