Black Country Healthcare NHS Foundation Trust

Support, Time and Recovery Worker

The closing date is 19 January 2026

Job summary

To work as part of a team, which promotes social inclusion and access for servicesusers in recovery from mental health difficulties. The teams focus is on the individualneeds and wishes of service users, working across boundaries of care in enablingand empowering individuals to access opportunities and promote their recovery.To provide support and give time to an allocated group of service users with complexneeds to promote their recovery and maintain them in their community environment.To assist care coordinators to assess, plan, implement and evaluate individual care plans.

Main duties of the job

To provide individual or group interventions to service users and/or carers inaccordance with care plans. To support and monitor service users and to share as appropriate with relevantmembers of the multi-disciplinary team/other services. To seek advice and guidance from Senior Staff as appropriate. To demonstrate effective communication with service users/carers /members ofthe Multidisciplinary team and other services

About us

Employees, workers, and / or contractors will be expected to uphold the values of theTrust and exhibit the expected Trust behaviours aligned to the Trust's values.Individuals have a responsibility to ensure that they display the Trust values andbehaviours in carrying out their job and that individuals feel able to challenge (orraise a challenge) when other colleagues' behaviours breach the spirit of Trust values.

Details

Date posted

05 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

285-0797A-MH

Job locations

Steps to Health

Showell Circus, Low Hill

Wolverhampton

WV148AL


Job description

Job responsibilities

To provide individual or group interventions to service users and/or carers inaccordance with care plans. To support and monitor service users and to share as appropriate with relevantmembers of the multi-disciplinary team/other services. To seek advice and guidance from Senior Staff as appropriate. To demonstrate effective communication with service users/carers /members ofthe Multidisciplinary team and other services To accompany staff on community visits as required. To attend clinical meetings and provide feedback as appropriate. To contribute to the development of the community team for adult with mentalhealth difficulties. Responsible for supporting the care co-ordination process for an allocated numberof individual service users. To actively participate in training sessions, team/care plan review meetings andsupervision as appropriate. To receive clinical supervision and caseload management To support service users to engage effectively with the agreed Care Plan andaccess appropriate services provided on a regular and consistent basis. Positively promote independent living of service users within community. Developing a rapport based within appropriate and transparent boundaries. Provide regular and therapeutic activities to service users and their carers indeveloping and managing their independence. To be aware of the escalation process to highlight any service user potential riskin a timely manner to contribute to ongoing risk reduction and management Help service users gain access to resources to include benefits and welfare rights. Provide information on health promotion.Job Description Support, Time and Recovery (STR) Worker Band 3 Assist in identifying early warning signs of relapse by monitoring the service usersprogress, level of functioning and mental state and alert the appropriate staffinvolved in their care. To maintain adequate records as required by existing procedures, enteringappropriate details on the service users records as necessary. To undertake other duties as may be determined from time to time within thegeneral scope of the post and service needs. Participate in the planning of protocols to develop the service.

Job description

Job responsibilities

To provide individual or group interventions to service users and/or carers inaccordance with care plans. To support and monitor service users and to share as appropriate with relevantmembers of the multi-disciplinary team/other services. To seek advice and guidance from Senior Staff as appropriate. To demonstrate effective communication with service users/carers /members ofthe Multidisciplinary team and other services To accompany staff on community visits as required. To attend clinical meetings and provide feedback as appropriate. To contribute to the development of the community team for adult with mentalhealth difficulties. Responsible for supporting the care co-ordination process for an allocated numberof individual service users. To actively participate in training sessions, team/care plan review meetings andsupervision as appropriate. To receive clinical supervision and caseload management To support service users to engage effectively with the agreed Care Plan andaccess appropriate services provided on a regular and consistent basis. Positively promote independent living of service users within community. Developing a rapport based within appropriate and transparent boundaries. Provide regular and therapeutic activities to service users and their carers indeveloping and managing their independence. To be aware of the escalation process to highlight any service user potential riskin a timely manner to contribute to ongoing risk reduction and management Help service users gain access to resources to include benefits and welfare rights. Provide information on health promotion.Job Description Support, Time and Recovery (STR) Worker Band 3 Assist in identifying early warning signs of relapse by monitoring the service usersprogress, level of functioning and mental state and alert the appropriate staffinvolved in their care. To maintain adequate records as required by existing procedures, enteringappropriate details on the service users records as necessary. To undertake other duties as may be determined from time to time within thegeneral scope of the post and service needs. Participate in the planning of protocols to develop the service.

Person Specification

Experience

Essential

  • Good general education to GCSE level or equivalent
  • Evidence of training / development
  • Good IT Skills
  • NVQ level 2, working towards NVQ level 3 equivalent
  • Effective interpersonal, verbal and written communication skills
  • Ability to support service users with severe mental health needs to promote their own recovery
  • To demonstrate skills that enable people to be independent of Mental health services
  • Ability to engage service users and work at a pace that will support their recovery in a community setting
  • Ability to provide practical support with activities of daily living essentials
  • A keenness to make positive contribution and identify solutions to help empower service users
  • Working in partnership with other agencies
  • To be proficient at planning and facilitating group work
  • To be able to take responsibility for own work planning
  • Working with and Understanding of Mental health illnesses and early warning signs of relapse
  • Understanding of Risk assessment and risk management
  • Demonstrate an understanding of Clinical Governance issues
  • Working within a multi-disciplinary team
  • Ability to work independently and use own Initiative
  • Demonstrate professionalism, i.e. time-keeping, attitude, values
  • Good verbal and written communication skills
  • Ability to acknowledge diversity and promote ant discriminatory practices and equal opportunities
  • Ability to respond in a professional manner to challenging behaviours
  • Ability to travel to numerous community settings around the Trust geographical area in a timely and effective manner
  • Demonstrate the Trust behaviours

Desirable

  • NVQ level 3 in health and social care
  • Care certificate
  • Positively promote independent living through use of the recovery model
  • Awareness of Mental Health Act (1983)
  • Awareness of and application of psychosocial interventions
Person Specification

Experience

Essential

  • Good general education to GCSE level or equivalent
  • Evidence of training / development
  • Good IT Skills
  • NVQ level 2, working towards NVQ level 3 equivalent
  • Effective interpersonal, verbal and written communication skills
  • Ability to support service users with severe mental health needs to promote their own recovery
  • To demonstrate skills that enable people to be independent of Mental health services
  • Ability to engage service users and work at a pace that will support their recovery in a community setting
  • Ability to provide practical support with activities of daily living essentials
  • A keenness to make positive contribution and identify solutions to help empower service users
  • Working in partnership with other agencies
  • To be proficient at planning and facilitating group work
  • To be able to take responsibility for own work planning
  • Working with and Understanding of Mental health illnesses and early warning signs of relapse
  • Understanding of Risk assessment and risk management
  • Demonstrate an understanding of Clinical Governance issues
  • Working within a multi-disciplinary team
  • Ability to work independently and use own Initiative
  • Demonstrate professionalism, i.e. time-keeping, attitude, values
  • Good verbal and written communication skills
  • Ability to acknowledge diversity and promote ant discriminatory practices and equal opportunities
  • Ability to respond in a professional manner to challenging behaviours
  • Ability to travel to numerous community settings around the Trust geographical area in a timely and effective manner
  • Demonstrate the Trust behaviours

Desirable

  • NVQ level 3 in health and social care
  • Care certificate
  • Positively promote independent living through use of the recovery model
  • Awareness of Mental Health Act (1983)
  • Awareness of and application of psychosocial interventions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Black Country Healthcare NHS Foundation Trust

Address

Steps to Health

Showell Circus, Low Hill

Wolverhampton

WV148AL


Employer's website

https://www.blackcountryhealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Black Country Healthcare NHS Foundation Trust

Address

Steps to Health

Showell Circus, Low Hill

Wolverhampton

WV148AL


Employer's website

https://www.blackcountryhealthcare.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Manager

Darren Weaver

darrenweaver@nhs.net

01902443640

Details

Date posted

05 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

285-0797A-MH

Job locations

Steps to Health

Showell Circus, Low Hill

Wolverhampton

WV148AL


Supporting documents

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