Job summary
Band 7 CRHTT Team Manager
Black Country Healthcare NHS Foundation Trust
The successful post holder will work 37.5 hours per week as a Band 7 Team Manager in one of ourCrisis Resolution/Home Treatment Teams (CRHTT). There is also the expectation to occasionally provide cross-cover support to other CRHTTs in other localities in the Black Country.
You will beresponsible for the ongoing day-to-day management and future development of a multi- disciplinary Crisis Home Treatment team; ensuring that the service operates in line with national guidance related to CRHTT and within the Operational Policy for the service; and developing/maintaining a service ethos which underpins the Trust's Vision & Values and Trust's Quality Priorities.
CRHTT is at the forefront of providing an excellent borough wide 24/7 urgent care mental health service to clients who would otherwise require hospital admission.
You will be motivated for the challenge and committed to developing your own leadership styles, having a strong personal values base and modelling the Trust Values.
Main duties of the job
- To develop andmanage the multi-disciplinary CRHT Service, providing high quality, timely Assessment & Treatment interventions plus signposting for ongoing support.
- Tomanage the activity and communication of the various professionals within the CRHT Service to ensure an integrated and effective service.
- To ensure all staff have a robust understanding of process, evidence based practice and philosophy of CRHTT.
- To be involved in the development and planning offuture locality, borough & Black Country wide services.
- To oversee the development of new initiatives within the CRHT service in line with the local response to sustainability and transformation partnership.
About us
Are you passionate about delivering positive change to the people of the Black Country?
Do you want to work with a talented workforce to meet new challenges and improve care for our local communities?
Then our Trust is the place for you.
We currently employ over 3,000 members of staff and just like the population we serve, we are made up of diverse cultures and backgrounds.
Whatever your background or education, working in a healthcare setting like ours is a demanding yet extremely rewarding experience. We offer exciting and rewarding career opportunities in a variety of fields.
We take pride in supporting, developing and engaging with our workforce. Staff engagement, recognition and wellbeing are vital to the success of our organisation, and we strive to provide a setting in which our staff can showcase their skills, innovative solutions and dedication to healthcare.
Job description
Job responsibilities
-
To ensure that the team has appropriate arrangements in place to guarantee that efficient, effective, equitable and economical services are provided to all service users.
-
To respond to complaints and suggestions from service users and carers in accordance with Trust policies and procedures, and to participate as appropriate in the investigation of complaints, grievances, significant events and disciplinary manners in accordance with Trust polices and present the outcome of the investigations to the relevant personnel.
-
To lead the team in the development of knowledge, ideas andwork practice.
-
To delegate work appropriately to others.
-
To monitor the workload and performance of team members using Trust electronic systems to monitor performance. Provide reports to senior managers regarding activity and exception reports for information.
-
To provide regular linemanagement supervision to members of the team as per Trust policy in conjunction with the wider Band 7 structure of CRHT .To ensure that responsibilities for such supervision is delegated and shared appropriately across the management structure for completion. The post holder is expected to retain supervision responsibilities for complex staff needs.
-
Ensure all staff receiveannual Appraisals and have personal development plans in place by participating and delegating responsibility appropriately across the wider Band 7 structure in CRHT for compliance to be achieved. To participate in own Appraisal to ensure development and planning.
-
To agree and monitor explicit performance targets with staff relevant to service delivery.
-
To monitor staff sickness and absence and offer appropriate counselling or appropriate actions. To recruit new staff to vacancies that may arise within the service and to maintain robust induction processes for all new staff.
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Topromote and foster good relations with other teams and agencies and ensure that any issues are addressed at the earliest stage.
-
To ensurethat full and appropriate use is made of information systems and that all relevant activity and intervention is recorded appropriately to enable access to information regarding individual service users and also aggregated data.
-
To attend regular management and planning meetings, workshops and conferences relating to mental health issues.
-
To implement and support any performance management systems agreed by senior managers. To regularly monitor and audit systems and records to ensure compliance with procedures and standards.
-
To take note of and, where appropriate, act upon any external audits or reviews that are of relevance to the team.
-
To take responsibility forthe efficient use of resources within the team.
-
To manage staff leave, car mileage and all other resources in such a way to ensure that services are provided effectively and efficiently.
-
To report to the Pan Trust Service Manager.
Job description
Job responsibilities
-
To ensure that the team has appropriate arrangements in place to guarantee that efficient, effective, equitable and economical services are provided to all service users.
-
To respond to complaints and suggestions from service users and carers in accordance with Trust policies and procedures, and to participate as appropriate in the investigation of complaints, grievances, significant events and disciplinary manners in accordance with Trust polices and present the outcome of the investigations to the relevant personnel.
-
To lead the team in the development of knowledge, ideas andwork practice.
-
To delegate work appropriately to others.
-
To monitor the workload and performance of team members using Trust electronic systems to monitor performance. Provide reports to senior managers regarding activity and exception reports for information.
-
To provide regular linemanagement supervision to members of the team as per Trust policy in conjunction with the wider Band 7 structure of CRHT .To ensure that responsibilities for such supervision is delegated and shared appropriately across the management structure for completion. The post holder is expected to retain supervision responsibilities for complex staff needs.
-
Ensure all staff receiveannual Appraisals and have personal development plans in place by participating and delegating responsibility appropriately across the wider Band 7 structure in CRHT for compliance to be achieved. To participate in own Appraisal to ensure development and planning.
-
To agree and monitor explicit performance targets with staff relevant to service delivery.
-
To monitor staff sickness and absence and offer appropriate counselling or appropriate actions. To recruit new staff to vacancies that may arise within the service and to maintain robust induction processes for all new staff.
-
Topromote and foster good relations with other teams and agencies and ensure that any issues are addressed at the earliest stage.
-
To ensurethat full and appropriate use is made of information systems and that all relevant activity and intervention is recorded appropriately to enable access to information regarding individual service users and also aggregated data.
-
To attend regular management and planning meetings, workshops and conferences relating to mental health issues.
-
To implement and support any performance management systems agreed by senior managers. To regularly monitor and audit systems and records to ensure compliance with procedures and standards.
-
To take note of and, where appropriate, act upon any external audits or reviews that are of relevance to the team.
-
To take responsibility forthe efficient use of resources within the team.
-
To manage staff leave, car mileage and all other resources in such a way to ensure that services are provided effectively and efficiently.
-
To report to the Pan Trust Service Manager.
Person Specification
Education/Qualification
Essential
- Registered Mental Health Professional (Nurse, OT, SW)
- Evidence of post registration and / or post graduate development
- Evidence of continued professional development
Desirable
- Training in Health Care Management at Degree level or equivalent management experience
Knowledge/Experience
Essential
- Experience of working within a crisis or home treatment model
- Minimum of 2 years' experience of working at band 7 in a leadership role.
- Experience in working collaboratively with other agencies
- Knowledge of developments within the STP
- Working knowledge and experience of person-centred care
- Knowledge of relevant legislation and guidelines including Health & Safety, Care Act, MHA1983 [with subsequent amendments] and Mental Capacity Act 2005.
- Experience of delivering health care programmes within a community context
- Knowledge of risk assessment and risk management skills
Skills/Personal Qualities
Essential
- Ability to work using own initiative.
- Ability to work effectively as part of a team.
- Effective written and verbal communication skills.
- Effective interpersonal skills.
Desirable
- Ability to manage and facilitate change
Person Specification
Education/Qualification
Essential
- Registered Mental Health Professional (Nurse, OT, SW)
- Evidence of post registration and / or post graduate development
- Evidence of continued professional development
Desirable
- Training in Health Care Management at Degree level or equivalent management experience
Knowledge/Experience
Essential
- Experience of working within a crisis or home treatment model
- Minimum of 2 years' experience of working at band 7 in a leadership role.
- Experience in working collaboratively with other agencies
- Knowledge of developments within the STP
- Working knowledge and experience of person-centred care
- Knowledge of relevant legislation and guidelines including Health & Safety, Care Act, MHA1983 [with subsequent amendments] and Mental Capacity Act 2005.
- Experience of delivering health care programmes within a community context
- Knowledge of risk assessment and risk management skills
Skills/Personal Qualities
Essential
- Ability to work using own initiative.
- Ability to work effectively as part of a team.
- Effective written and verbal communication skills.
- Effective interpersonal skills.
Desirable
- Ability to manage and facilitate change
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
