Black Country Healthcare NHS Foundation Trust

Health Care Support Worker

The closing date is 08 December 2025

Job summary

Clent ward - Bushey Fields Hospital.

Clent ward is a 22 bedded male acute inpatients ward at Bushey Fields Hospital - Dudley.

Health Care Support Worker - Band 3

The role of Health Care Support Worker is a key and valued part of our in-patient services, assisting and supporting our Nursing Provision - for more details on the role - please see below.

Please note these roles cover shift patterns which can include weekends, nights and days - please do ensure you are willing to work shifts before applying.

Sponsorship is not available.

Main duties of the job

  • To assist in basic care and assessment of the patient as support to, and under the supervision of, a registered nurse/senior support staff.
  • To follow individualised care and therapeutic programmes for patients under the instruction of the nursing staff/senior support staff.
  • To provide support to patients with their personal care.
  • To be informed and aware of the patients clinical condition and individual circumstances to ensure the care and comfort of clients.
  • To promote communications and act as an advocate for patients who have experienced difficulty in communicating.
  • To contribute to the patients plan of treatment by communicating any observations of patients behaviours to the Care co-ordinator or nurse-incharge during periods of duty.
  • To work with all members of the multi-disciplinary team to promote quality care.
  • Work in collaboration with the patient, involving them at all times with their care.

About us

Are you passionate about delivering positive change to the people of the Black Country?Do you want to work with a talented workforce to meet new challenges and improve care for our local communities?

Then our Trust is the place for you.

We employ over 4,000 members of staff and just like the population we serve, we are made up of diverse cultures and backgrounds.

We take pride in supporting, developing and engaging with our workforce. Staff engagement, recognition and wellbeing are vital to the success of our organisation, and we strive to provide a setting in which our staff can showcase their skills, innovative solutions and dedication to healthcare.

Details

Date posted

24 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

285-0777-MH

Job locations

Clent ward

Bushey Fields Hospital

Dudley

DY1 2LZ


Job description

Job responsibilities

Please download the accompanying JD/PS for a full list of duties

  • To support the qualified staff in the admission and discharge procedure. To ensure the relevant policies in respect of patients property and valuables are maintained. To support staff in promoting recreation/leisure amongst patients.
  • To contribute to the promotion of patients education and well-being.
  • To monitor and encourage and record patients in their consumption of food and drink.
  • Accompany appropriate patients of site as and when required.
  • To assist in the maintenance of a safe environment.
  • To participate in the observation of patients at risk.
  • To promote and maintain beneficial relationships between relatives/patients and carers in liaison with other appropriate agencies.
  • To participate in all projects and research schemes to improve the quality of the patients life.
  • To be aware of and comply with Health & Safety, Fire Regulations and all other policies laid down by Black Country Partnership NHS Foundation Trust.
  • To attend mandatory courses/lectures/in-house training, as required.
  • To develop skills and knowledge in the area of mental health care by undertaking mandatory NVQ Level II training.
  • Infection prevention & control is everybodys responsibility, it is a requirement for all Trust staff to comply with all trust infection control policies and procedures.
  • To undertake any other duties of a similar nature consistent with the responsibilities of this post in order to provide a quality service.
  • To undertake any other duties of a similar nature consistent with the responsibilities of this post in order to provide a quality HCSW service.

Job description

Job responsibilities

Please download the accompanying JD/PS for a full list of duties

  • To support the qualified staff in the admission and discharge procedure. To ensure the relevant policies in respect of patients property and valuables are maintained. To support staff in promoting recreation/leisure amongst patients.
  • To contribute to the promotion of patients education and well-being.
  • To monitor and encourage and record patients in their consumption of food and drink.
  • Accompany appropriate patients of site as and when required.
  • To assist in the maintenance of a safe environment.
  • To participate in the observation of patients at risk.
  • To promote and maintain beneficial relationships between relatives/patients and carers in liaison with other appropriate agencies.
  • To participate in all projects and research schemes to improve the quality of the patients life.
  • To be aware of and comply with Health & Safety, Fire Regulations and all other policies laid down by Black Country Partnership NHS Foundation Trust.
  • To attend mandatory courses/lectures/in-house training, as required.
  • To develop skills and knowledge in the area of mental health care by undertaking mandatory NVQ Level II training.
  • Infection prevention & control is everybodys responsibility, it is a requirement for all Trust staff to comply with all trust infection control policies and procedures.
  • To undertake any other duties of a similar nature consistent with the responsibilities of this post in order to provide a quality service.
  • To undertake any other duties of a similar nature consistent with the responsibilities of this post in order to provide a quality HCSW service.

Person Specification

Experience

Essential

  • Min 6m PAID HCSW experience

Desirable

  • Relevant Qualification - E.G. Care Certificate or NVQ L3 Health & Social Care

Skills, Experience and qualifications

Essential

  • experience working in a mental health setting

Desirable

  • qualification / additional studies
Person Specification

Experience

Essential

  • Min 6m PAID HCSW experience

Desirable

  • Relevant Qualification - E.G. Care Certificate or NVQ L3 Health & Social Care

Skills, Experience and qualifications

Essential

  • experience working in a mental health setting

Desirable

  • qualification / additional studies

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Black Country Healthcare NHS Foundation Trust

Address

Clent ward

Bushey Fields Hospital

Dudley

DY1 2LZ


Employer's website

https://www.blackcountryhealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Black Country Healthcare NHS Foundation Trust

Address

Clent ward

Bushey Fields Hospital

Dudley

DY1 2LZ


Employer's website

https://www.blackcountryhealthcare.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Clent Ward Manager

Rebecca Greaves

rebecca.greaves1@nhs.net

01384325091

Details

Date posted

24 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

285-0777-MH

Job locations

Clent ward

Bushey Fields Hospital

Dudley

DY1 2LZ


Supporting documents

Privacy notice

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