Black Country Healthcare NHS Foundation Trust

Temporary Staffing Admin

The closing date is 24 November 2025

Job summary

We have an exciting opportunity for an Administrator to join our Temporary Staffing Team - the team responsible for coordinating temporary workforce cover across our Trust. You'll be part of a busy, friendly, and supportive team working behind the scenes to make sure our wards and services are safely staffed, 7 days a week. Initially, you'll work Monday to Friday, 9am-5pm, while you learn the ropes. As your confidence grows, there will be opportunities to support the wider seven-day service and develop new skills.

Main duties of the job

What You'll Be Doing o Supporting the coordination of temporary staffing bookings across the Trust using the HealthRoster system o Assisting with booking requests, shift cancellations, and general enquiries from wards and departments o Helping with recruitment and training administration for bank workers o Providing day-to-day administrative support to the wider Temporary Staffing Management Team o Learning about workforce planning, HR processes, and NHS systems What We're Looking For We're looking for someone who is: o Enthusiastic, motivated, and keen to learn o Organised with good attention to detail o Confident using computers and systems (training will be provided) o Able to work well under pressure in a busy office environment o A team player with great communication skills

About us

re you passionate about delivering positive change to the people of the Black Country?Do you want to work with a talented workforce to meet new challenges and improve care for our local communities?

Then our Trust is the place for you.

We employ over 3,000 members of staff and just like the population we serve, we are made up of diverse cultures and backgrounds.

We take pride in supporting, developing and engaging with our workforce. Staff engagement, recognition and wellbeing are vital to the success of our organisation, and we strive to provide a setting in which our staff can showcase their skills, innovative solutions and dedication to healthcare.

Details

Date posted

10 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Bottom of band 3

Contract

Bank

Working pattern

Full-time, Flexible working

Reference number

285-5909-CORP

Job locations

Jack Judge House

Halesowen Street

Oldbury

B69 9AJ


Job description

Job responsibilities

Detailed job description and main responsibilities

Supportandassistinofficeadministrationonadaytodaybasisas workload determines, reacting to changes in priorities as servicedictates.

Clearverbalandwrittencommunicationtoensureinformationis clearly passed to staff.

SupportingadministrationteamandtheTeamLeaderincompleting daily tasks, liaising closely with staff.

SupportthepromotionandcommunicationofAllocatesystems.

ProvideadministrationsupportwithrespondingtotheTemporary Staffing inboxs

Manage day to day telephone call queries.

Becourteouswithstaff,serviceprovidersandthegeneralpublic treating them with dignity and respect.

Customerserviceawareness&skills

Job description

Job responsibilities

Detailed job description and main responsibilities

Supportandassistinofficeadministrationonadaytodaybasisas workload determines, reacting to changes in priorities as servicedictates.

Clearverbalandwrittencommunicationtoensureinformationis clearly passed to staff.

SupportingadministrationteamandtheTeamLeaderincompleting daily tasks, liaising closely with staff.

SupportthepromotionandcommunicationofAllocatesystems.

ProvideadministrationsupportwithrespondingtotheTemporary Staffing inboxs

Manage day to day telephone call queries.

Becourteouswithstaff,serviceprovidersandthegeneralpublic treating them with dignity and respect.

Customerserviceawareness&skills

Person Specification

Experience

Essential

  • Relevant Experience
Person Specification

Experience

Essential

  • Relevant Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Black Country Healthcare NHS Foundation Trust

Address

Jack Judge House

Halesowen Street

Oldbury

B69 9AJ


Employer's website

https://www.blackcountryhealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Black Country Healthcare NHS Foundation Trust

Address

Jack Judge House

Halesowen Street

Oldbury

B69 9AJ


Employer's website

https://www.blackcountryhealthcare.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Temporary Staffing Admin

Richard Stanley

bchft.bank-servicedesk@nhs.net

01216128040

Details

Date posted

10 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Bottom of band 3

Contract

Bank

Working pattern

Full-time, Flexible working

Reference number

285-5909-CORP

Job locations

Jack Judge House

Halesowen Street

Oldbury

B69 9AJ


Supporting documents

Privacy notice

Black Country Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)