Black Country Healthcare NHS Foundation Trust

Temporary Staffing Team Admin Apprentice

The closing date is 14 November 2025

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Job summary

Apprentice - Temporary Staffing Team

Location: Black Country Healthcare NHS Foundation Trust Hours: Monday to Friday, 9am - 5pm Contract: Apprenticeship (Fixed Term) Salary: In line with NHS Apprenticeship pay scales About the Role Are you looking to start your career in the NHS and gain valuable experience in a fast-paced, people-focused environment? We have an exciting opportunity for an Apprentice to join our Temporary Staffing Team - the team responsible for coordinating temporary workforce cover across our Trust. You'll be part of a busy, friendly, and supportive team working behind the scenes to make sure our wards and services are safely staffed, 7 days a week. Initially, you'll work Monday to Friday, 9am-5pm, while you learn the ropes. As your confidence grows, there will be opportunities to support the wider seven-day service and develop new skills.

Main duties of the job

What You'll Be Doing o Supporting the coordination of temporary staffing bookings across the Trust using the HealthRoster system o Assisting with booking requests, shift cancellations, and general enquiries from wards and departments o Helping with recruitment and training administration for bank workers o Providing day-to-day administrative support to the wider Temporary Staffing Management Team o Learning about workforce planning, HR processes, and NHS systems What We're Looking For We're looking for someone who is: o Enthusiastic, motivated, and keen to learn o Organised with good attention to detail o Confident using computers and systems (training will be provided) o Able to work well under pressure in a busy office environment o A team player with great communication skills

About us

What You'll Gain You'll work towards a nationally recognised Business Administration qualification, with full support from your team and training provider. This is a great first step into a career within the NHS, with opportunities to progress into recruitment, HR, or workforce management roles once qualified. Interested? Apply now and start your NHS journey with us! Join a team that keeps the Trust safely staffed-- one shift at a time.

Details

Date posted

10 November 2025

Pay scheme

Other

Salary

£14,722 a year per annum

Contract

Apprenticeship

Duration

18 months

Working pattern

Full-time

Reference number

TS apprentice Nov 2025

Job locations

Jack Judge House

Halesowen Street

Oldbury

B69 2AJ


Job description

Job responsibilities

Support and assist in office administration on a day to day basis as workload determines, reacting to changes in priorities as service dictates.

Clear verbal and written communication to ensure information is clearly passed to staff.

Supporting administration team and the Team Leader in completing daily tasks, liaising closely with staff.

Support the promotion and communication of Allocate systems.

Provide administration support with responding to the Temporary Staffing inboxs

Manage day to day telephone call queries.

Be courteous with staff, service providers and the general public treating them with dignity and respect.

Customer service awareness & skills

Job description

Job responsibilities

Support and assist in office administration on a day to day basis as workload determines, reacting to changes in priorities as service dictates.

Clear verbal and written communication to ensure information is clearly passed to staff.

Supporting administration team and the Team Leader in completing daily tasks, liaising closely with staff.

Support the promotion and communication of Allocate systems.

Provide administration support with responding to the Temporary Staffing inboxs

Manage day to day telephone call queries.

Be courteous with staff, service providers and the general public treating them with dignity and respect.

Customer service awareness & skills

Person Specification

Experience

Essential

  • Computer literate
Person Specification

Experience

Essential

  • Computer literate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Black Country Healthcare NHS Foundation Trust

Address

Jack Judge House

Halesowen Street

Oldbury

B69 2AJ


Employer's website

https://www.blackcountryhealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Black Country Healthcare NHS Foundation Trust

Address

Jack Judge House

Halesowen Street

Oldbury

B69 2AJ


Employer's website

https://www.blackcountryhealthcare.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Temporary Staffing Admin

Richard Stanley

richard.stanley5@nhs.net

01216128040

Details

Date posted

10 November 2025

Pay scheme

Other

Salary

£14,722 a year per annum

Contract

Apprenticeship

Duration

18 months

Working pattern

Full-time

Reference number

TS apprentice Nov 2025

Job locations

Jack Judge House

Halesowen Street

Oldbury

B69 2AJ


Supporting documents

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