Job summary
Vacancy for a Team Administrator
Band 3, 37.5 Hours per week
The postholder will work across the Black Country however can be based in a locality of their preference (Sandwell, Wolverhampton, Dudley or Walsall).
The postholder will be expected to work both in base and from home at times when mutually agreed with the Admin Team Lead.
The Black Country Educational Mental Health Support Team (Reflexions) is predominately a CBT informed service delivering low to moderate support to children and young people in the educational settings across the Black Country. We currently work with nearly 300 settings and service delivery continues to expand and develop to respond appropriately to the needs of our population.
Main duties of the job
We are looking for an experienced and enthusiastic Team Administrator with proven skills to complement our existing administrative team to work as part of this busy and developing team. You will need to provide an efficient, effective, professional and confidential secretarial service to our large team of clinicians across the Black Country working together with the locality administrators and senior leadership team. You will be expected to provide diary management, such as booking appointments and to maintain records, both paper and electronic, in accordance with Trust policy. We would also welcome someone with promotional skills especially as we develop our social media channels and website for the service.
About us
You will work closely with all four teams across the Black Country service to ensure continuity of administration support and mutual assistance within the service. It will be expected that the post holder will be able to think on their feet, provide flexible cover for service opening hours and able to cover times of absence such as holidays and sick leave. The postholder will have a general workload which will allow for cover to be provided across the administration team as and when it required.
The work will be interesting and varied and you will be required to have excellent demonstrable administrative skills, be confident and assertive and be able to work autonomously using your own initiative. You should be a competent typist and have a good knowledge of Excel as the development of spreadsheets are required.
Job description
Job responsibilities
Duties will include:
1. Typing of service user correspondence
2. Development & maintenance of databases
3. Support for leadership team as required
4. Support for administrative team including cover for processing of referrals and locality administration tasks
5. Arrangement of meetings and team days
6. Development of social media channels and website
Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability and community healthcare services for the population of the Black Country.
Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, after NHS England and NHS Improvement approved the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust.
Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.
We currently employ over 3,000 members of staff and just like the population we serve, we are made up of diverse cultures and backgrounds.
For additional informal regarding the post please contact Zoe Gilbert, Service Manager on z.gilbert@nhs.net
Job description
Job responsibilities
Duties will include:
1. Typing of service user correspondence
2. Development & maintenance of databases
3. Support for leadership team as required
4. Support for administrative team including cover for processing of referrals and locality administration tasks
5. Arrangement of meetings and team days
6. Development of social media channels and website
Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability and community healthcare services for the population of the Black Country.
Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, after NHS England and NHS Improvement approved the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust.
Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.
We currently employ over 3,000 members of staff and just like the population we serve, we are made up of diverse cultures and backgrounds.
For additional informal regarding the post please contact Zoe Gilbert, Service Manager on z.gilbert@nhs.net
Person Specification
Qualifications
Essential
- RSA II/OCR or other computing qualification or equivalent experience
- GCSE English Grade C or above or equivalent qualification
- Excellent planning and organising skills
- Excellent word processing skills including accurate and speedy typing and audio typing
- Experience of providing administration support to a team of staff including senior managers or dedicated support to a senior member of staff
Desirable
- NVQ3 in Business Administration or equivalent qualification
Person Specification
Qualifications
Essential
- RSA II/OCR or other computing qualification or equivalent experience
- GCSE English Grade C or above or equivalent qualification
- Excellent planning and organising skills
- Excellent word processing skills including accurate and speedy typing and audio typing
- Experience of providing administration support to a team of staff including senior managers or dedicated support to a senior member of staff
Desirable
- NVQ3 in Business Administration or equivalent qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
