Black Country Healthcare NHS Foundation Trust

CERT Medical Secretary

The closing date is 21 August 2025

Job summary

We are currently looking to recruit to a Medical Secretary post for the Community Enablement & Recovery Team within Black Country Healthcare NHS Foundation Trust.

We require an enthusiastic and highly motivated Medical Secretary, who can provide an efficient secretarial support service to a Consultant Psychiatrist and their medical team.

Main duties of the job

You will be expected to work independently and as part of a team, exercising judgement and initiative to prioritise and co-ordinate your own workload. In addition to general medical secretarial duties the post-holder will prioritise workload to ensure patients' medical records are kept up-to-date, book appointments, co-ordinate Clinics and home visits, liaise with wards regarding inpatients and complete discharge summaries in a timely manner. You will be required to use various computerised systems, e.g. Microsoft Office, Outlook and patient administration systems (eg; RIO) to input referrals and make appointments where required, together with audio transcription via a digital dictation system (Bighand). Please note that full training will be provided on the relevant IT systems.

About us

The post holder will provide a comprehensive medical secretarial role, acting as first point of contact for the medical team.

If you are looking for a new challenge within an exciting service, have the requirements for the role and are interested in this post, then we look forward to hearing from you.

Details

Date posted

07 August 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

285-2021-MH

Job locations

Dorothy Pattison Hospital

Alumwell Close

Walsall

WS2 9XH


Job description

Job responsibilities

We require an enthusiastic and highly motivated Medical Secretary, who can provide an efficient secretarial support service to a Consultant Psychiatrist and their respective team in Adult Psychiatry.

The successful candidate will need to have excellent communication skills, be extremely organised and have exemplary secretarial/administrative skills. This role is very busy and demanding, with competing demands and deadlines to meet. We require an individual who is able to work on their own initiative and also as part of a wider team.

The post holder will be required to have the AMSPAR Diploma together with medical secretarial experience, or be able to demonstrate significant experience in a similar role. Experience and understanding of patient information systems would be advantageous. MS Office experience is essential as you may be required to use all packages within the role.

Job description

Job responsibilities

We require an enthusiastic and highly motivated Medical Secretary, who can provide an efficient secretarial support service to a Consultant Psychiatrist and their respective team in Adult Psychiatry.

The successful candidate will need to have excellent communication skills, be extremely organised and have exemplary secretarial/administrative skills. This role is very busy and demanding, with competing demands and deadlines to meet. We require an individual who is able to work on their own initiative and also as part of a wider team.

The post holder will be required to have the AMSPAR Diploma together with medical secretarial experience, or be able to demonstrate significant experience in a similar role. Experience and understanding of patient information systems would be advantageous. MS Office experience is essential as you may be required to use all packages within the role.

Person Specification

Qualification

Essential

  • GCSE English Grade C or above
  • RSA Level 2/3 typing qualification or equivalent
  • AMSPAR

Experience

Essential

  • Experience of working in a healthcare environment with secretarial experience

Knowledge

Essential

  • Ability to deal with distressed patients over the telephone

Knowledge

Essential

  • Ability to organise, prioritise workload and meet deadlines
Person Specification

Qualification

Essential

  • GCSE English Grade C or above
  • RSA Level 2/3 typing qualification or equivalent
  • AMSPAR

Experience

Essential

  • Experience of working in a healthcare environment with secretarial experience

Knowledge

Essential

  • Ability to deal with distressed patients over the telephone

Knowledge

Essential

  • Ability to organise, prioritise workload and meet deadlines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Black Country Healthcare NHS Foundation Trust

Address

Dorothy Pattison Hospital

Alumwell Close

Walsall

WS2 9XH


Employer's website

https://www.blackcountryhealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Black Country Healthcare NHS Foundation Trust

Address

Dorothy Pattison Hospital

Alumwell Close

Walsall

WS2 9XH


Employer's website

https://www.blackcountryhealthcare.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operational Manager

Clare Barnes

clare.barnes@nhs.net

01922607510

Details

Date posted

07 August 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

285-2021-MH

Job locations

Dorothy Pattison Hospital

Alumwell Close

Walsall

WS2 9XH


Supporting documents

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