Job summary
Administration Assistant - Single Point of Access
Band 2
37.5 hours per week
Base : Canal side, Abbotts Street, Bloxwich, Walsall, WS3 3AZ
We are looking to recruit an Administration Assistant to work in our Single Point of Access (SPA) Team as part of the Child and Adolescent Mental Health Service (CAMHS), for the Black Country.
Main duties of the job
You will be dealing with patients, clinical and non-clinical staff by telephone and face to face; subsequently you will require excellent communications skills.
As part of the team you will be registering patients onto the Trust computer system (Rio) whereby accuracy is essential.
Working knowledge of all common computer applications including word is essential.
Excellent organisational and administrative skills are essential, with the ability to work well under pressure and cope with conflicting demands, and have the ability to use your own initiative, while maintaining excellent attention to detail and a high level of confidentiality.
About us
Our CAMHS Service is a multi-disciplinary team of psychologists, specialist nurses, systemic, child and art psychotherapists, occupational therapists, social workers and psychiatrists, who are passionate in their aim to work with children, young people and their families in developing creative solutions to improve their mental health difficulties. The BCHFT CAMHS Service currently operates across 4 geographical areas (Sandwell, Wolverhampton, Dudley and Walsall) with contracts in each area. Each of the teams have a specialist learning disability team dedicated to children and young people with a moderate to severe learning disability and specialist Children and Young People in Care Teams.
Job description
Job responsibilities
You must be qualified to GCSE level C or equivalent in English and Maths and have proven experience of IT, especially Microsoft Office. You must have the ability to work efficiently and creatively as well as confidence in managing and solving problems.
If you would like to be part of a progressive and busy department, have the skills to contribute and enjoy a challenge, we would like to hear from you.
Job description
Job responsibilities
You must be qualified to GCSE level C or equivalent in English and Maths and have proven experience of IT, especially Microsoft Office. You must have the ability to work efficiently and creatively as well as confidence in managing and solving problems.
If you would like to be part of a progressive and busy department, have the skills to contribute and enjoy a challenge, we would like to hear from you.
Person Specification
Education and Qualifications
Essential
- Good standard of education / GCSE's in English and Maths
- Word processing / typing at RSA/OCR / NVQ in Business Admin Level 3 or equivalent qualification
Experience
Essential
- Knowledge of computer packages including Microsoft Office and keyboard skills.
Experience
Essential
- Significant experience of working in an office environment
Desirable
- Experience of working in a healthcare environment
Person Specification
Education and Qualifications
Essential
- Good standard of education / GCSE's in English and Maths
- Word processing / typing at RSA/OCR / NVQ in Business Admin Level 3 or equivalent qualification
Experience
Essential
- Knowledge of computer packages including Microsoft Office and keyboard skills.
Experience
Essential
- Significant experience of working in an office environment
Desirable
- Experience of working in a healthcare environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
