Administrative Assistant

Black Country Healthcare NHS Foundation Trust

Information:

This job is now closed

Job summary

The All Age Eating Disorder Service is forward thinking in developing care across the age range using evidence based treatments and providing quality, safe and prompt interventions. Our Admin team is central in supporting clinicians to deliver high standards of safe and effective care.

Main duties of the job

Our Administrative Assistant are key to our service in supporting our clinical team and ensuring we communicate with patients in efficient and compassionate ways.

Our admin team help to ensure we meet KPI's meaning patients access our service in a timely manner. Manage queries from patients and their families. Ensure excellent communication to a range of professionals and are key to supporting our MDT.

About us

We are in the process of delivering our all age model across the whole of the Black Country and are looking for a driven and passionate administrative assistant to join our team and contribute to the delivery and development of this growing service. The service is part of the FREED network to deliver care for early intervention in the treatment of eating disorders and we are ensuring all of the service will deliver on prompt access and waiting times across the service regardless of age. The service is multidisciplinary and psychologically informed, building its existing pathways around severe enduring eating disorders and physical health care. Our most recent CQC inspection of the service rated us Good in all areas and Outstanding in responsiveness and our vision is to work as a team to continuously improve.We positively welcome applications from people who represent diverse communities

Date posted

31 October 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annumn

Contract

Permanent

Working pattern

Part-time

Reference number

285-6048-CYPF

Job locations

black country

Black Country

B70 8NL


Job description

Job responsibilities

Our administrative assistants process referrals and liaise with our clinicians on duty in order this access area to the service is managed well. The role also requires accurate and timely management of clinicians letters to professionals and patients. Their is the expectation to support with reception as required and deliver a friendly welcome of our patients to the service. You will have great communication skills and work well as a member of a team.

Job description

Job responsibilities

Our administrative assistants process referrals and liaise with our clinicians on duty in order this access area to the service is managed well. The role also requires accurate and timely management of clinicians letters to professionals and patients. Their is the expectation to support with reception as required and deliver a friendly welcome of our patients to the service. You will have great communication skills and work well as a member of a team.

Person Specification

essentail

Essential

  • Accurate and timely response to admin tasks
  • Team player
  • can mange time effectively
  • responds to patients in a professional manner
  • can prioritise effectively
Person Specification

essentail

Essential

  • Accurate and timely response to admin tasks
  • Team player
  • can mange time effectively
  • responds to patients in a professional manner
  • can prioritise effectively

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Black Country Healthcare NHS Foundation Trust

Address

black country

Black Country

B70 8NL


Employer's website

https://www.blackcountryhealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Black Country Healthcare NHS Foundation Trust

Address

black country

Black Country

B70 8NL


Employer's website

https://www.blackcountryhealthcare.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Admin Lead

Livalda Borges

livalda.borges@nhs.net

01216128301

Date posted

31 October 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annumn

Contract

Permanent

Working pattern

Part-time

Reference number

285-6048-CYPF

Job locations

black country

Black Country

B70 8NL


Supporting documents

Privacy notice

Black Country Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)