Job summary
The Black Country Recovery College are looking to recruit a number of Administrators that will provide comprehensive secretarial and administrative support for the Recovery College/s within the Trust to enable them to function efficiently and effectively. Please note this role involves working in our bases across the Black Country in Sandwell, Dudley, Walsall and Wolverhampton
Main duties of the job
The main duties of the role will be to support the Recovery College Administration Team Lead and Recovery College Principal in the administration of the Recovery College/s, act as a point of reference for incoming telephone calls, texts and queries, taking appropriate action personally, , offer front of house/ reception support in the recovery college/s, producing reports and letters in accordance with team/service procedures/guidelines, carry out general administrative and clerical functions including photocopying, filing, scanning and archiving as required, take notes or minutes; prepare agenda and action logs to support meetings as required and process the client referral system
About us
The Black Country Recovery College is founded on an educational culture and ethos and empowers adults with mental ill health to become experts in their own recovery. The college aims to build lives that have meaning and purpose, focusing on an individual's strengths and empowerment and helping people to recognise their talents and resources. We deliver a range of courses, activities and programmes that have been developed in true partnership with and are for people who have been affected by mental health issues. Students self-enrol, design their own pathway and are empowered to choose what courses, activities and programmes will help them meet their goals. .
Job description
Job responsibilities
Candidates would need to have gained a good standard of education for example at least five GCSEs or equivalent qualifications including or in addition to GCSE English (Grade A-C),, Word processing / typing at RSA/OCR Level II (or equivalent level / demonstrable experience) and evidence of continued development or training.
The role will require an individual to have significant experience of working in an office environment and experience in customer service and front office / reception, of using basic IT equipment and software Laptop, IPad and Microsoft Office, in using databases and creating reports, in using desktop publishing software including Microsoft Publisher and in attending a range of different meetings and taking the minutes in addition to experience of working in a mental health recovery focused environment and engaging with a diverse range of people. Individuals will need to be able to communicate effectively and have gained knowledge of confidentiality and computer packages including Microsoft Office and Microsoft publisher.
See Job description for more information
Job description
Job responsibilities
Candidates would need to have gained a good standard of education for example at least five GCSEs or equivalent qualifications including or in addition to GCSE English (Grade A-C),, Word processing / typing at RSA/OCR Level II (or equivalent level / demonstrable experience) and evidence of continued development or training.
The role will require an individual to have significant experience of working in an office environment and experience in customer service and front office / reception, of using basic IT equipment and software Laptop, IPad and Microsoft Office, in using databases and creating reports, in using desktop publishing software including Microsoft Publisher and in attending a range of different meetings and taking the minutes in addition to experience of working in a mental health recovery focused environment and engaging with a diverse range of people. Individuals will need to be able to communicate effectively and have gained knowledge of confidentiality and computer packages including Microsoft Office and Microsoft publisher.
See Job description for more information
Person Specification
essential / desirable
Essential
- 5 GCSEs A-C
- Experience or working in office environment, customer services
- Experience of using IT equipment
- Demonstrable organisational skills
Desirable
- Recovery and mental health related difficulties - knowledge
- Experience of working in a health care environment
Person Specification
essential / desirable
Essential
- 5 GCSEs A-C
- Experience or working in office environment, customer services
- Experience of using IT equipment
- Demonstrable organisational skills
Desirable
- Recovery and mental health related difficulties - knowledge
- Experience of working in a health care environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
