Black Country Healthcare NHS Foundation Trust

Team Administrator

Information:

This job is now closed

Job summary

Vacancy for a Team Administrator

Band 3, 37.5 Hours per week

The postholder will work across the Black Country however can be based in a locality of their preference (Sandwell, Wolverhampton, Dudley or Walsall)

The Black Country Educational Mental Health Support Team (Reflexions) is predominately a CBT informed service delivering low to moderate support to children and young people in the educational settings across the Black Country, our model is in collaboration with the Educational Psychology service.

Previous applicants need not to apply

Main duties of the job

We are looking for an experienced and enthusiastic Team Administrator with proven skills to complement our existing administrative team to work as part of this busy and developing team. You will need to provide an efficient, effective, professional and confidential secretarial service to our large team of clinicians across the Black Country working together with the locality administrators and Senior Team. You will be expected to provide diary management, such as booking appointments and to maintain records, both paper and electronic, in accordance with Trust policy.

You will work closely with all four teams across the Black Country service to ensure continuity of administration support and mutual assistance within the service. It will be expected that the post holder will be able to think on their feet, provide flexible cover for service opening hours and able to cover times of absence such as holidays and sick leave. The postholder will have a general workload which will allow for cover to be provided across the administration team as and when it required.

About us

The work will be interesting and varied and you will be required to have excellent demonstrable administrative skills, be confident and assertive and be able to work autonomously using your own initiative. You should be a competent typist and have a good knowledge of Excel as the development of spreadsheets are required.

Duties will include:

  1. Typing of service user correspondence
  2. Development & maintenance of databases
  3. Support for leadership team as required
  4. Support for administrative team including cover for the Single Point of Access Team
  5. Arrangement of meetings and team days
  6. Minute taking on a rota

Details

Date posted

06 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

285-4251A-CYPF

Job locations

Canalside

Abbotts Street

Bloxwich, Walsall

WS3 3AZ


Job description

Job responsibilities

Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability and community healthcare services for the population of the Black Country.

Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, after NHS England and NHS Improvement approved the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust.

Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.

We currently employ over 3,000 members of staff and just like the population we serve, we are made up of diverse cultures and backgrounds.

For additional informal regarding the post please contact Hannah Burgess, Admin Team Lead on Hannah.Burgess1@nhs.net.

Job description

Job responsibilities

Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability and community healthcare services for the population of the Black Country.

Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, after NHS England and NHS Improvement approved the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust.

Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.

We currently employ over 3,000 members of staff and just like the population we serve, we are made up of diverse cultures and backgrounds.

For additional informal regarding the post please contact Hannah Burgess, Admin Team Lead on Hannah.Burgess1@nhs.net.

Person Specification

Criteria

Essential

  • RSA II/OCR or other computing qualification or equivalent experience
  • Excellent communication and interpersonal skills when dealing as first point of contact with all levels of staff in person, on the telephone and in written correspondence
  • Excellent word processing skills including accurate and speedy typing and audio typing
  • Experience of providing administration support to a team of staff including senior managers or dedicated support to a senior member of staff

Desirable

  • NVQ3 in Business Administration or equivalent qualification
  • Understanding of key service area processes
  • Skilled in taking meeting minutes
Person Specification

Criteria

Essential

  • RSA II/OCR or other computing qualification or equivalent experience
  • Excellent communication and interpersonal skills when dealing as first point of contact with all levels of staff in person, on the telephone and in written correspondence
  • Excellent word processing skills including accurate and speedy typing and audio typing
  • Experience of providing administration support to a team of staff including senior managers or dedicated support to a senior member of staff

Desirable

  • NVQ3 in Business Administration or equivalent qualification
  • Understanding of key service area processes
  • Skilled in taking meeting minutes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Black Country Healthcare NHS Foundation Trust

Address

Canalside

Abbotts Street

Bloxwich, Walsall

WS3 3AZ


Employer's website

https://www.blackcountryhealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Black Country Healthcare NHS Foundation Trust

Address

Canalside

Abbotts Street

Bloxwich, Walsall

WS3 3AZ


Employer's website

https://www.blackcountryhealthcare.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Admin Team Lead

Hannah Burgess

hannah.burgess1@nhs.net

Details

Date posted

06 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

285-4251A-CYPF

Job locations

Canalside

Abbotts Street

Bloxwich, Walsall

WS3 3AZ


Supporting documents

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