Job summary
To provide an efficient and comprehensive secretarial and administrative service to the Consultants' and the multi-disciplinary team.
To provide "first point of contact" for the CAMHS service to service users, their carers and other agencies.
The post holder will be expected to organise the workload with the Consultant and co-ordinate activities with other medical secretaries to ensure that an efficient service is provided. It is essential that the post holder should exercise initiative commensurate with this role in the management of all administrative procedures and vital that confidentiality is maintained at all times.
Main duties of the job
- To provide a full secretarial service that reflects the particular needs of individual Consultants and Clinicians including transcription of tapes and the composition of routine letters.
- To ensure that all referral letters and other correspondence are brought to the attention of Consultants and Clinicians without delay, in the absence of medical staff, to initiate action on correspondence in urgent situations.
- Responsibility for the administering of waiting lists producing up to date statistics, the efficient turnover of waiting list clients from first point of contact, referral to first appointment and bring forward any urgent cases for the teams action.
- The total responsibility of administering all referrals to the CAMHS Consultant and Clinicians from receipt to allocation and discharge.
About us
Are you passionate about delivering positive change to the people of the Black Country?Do you want to work with a talented workforce to meet new challenges and improve care for our local communities?
Then our Trust is the place for you.
We employ over 3,000 members of staff and just like the population we serve, we are made up of diverse cultures and backgrounds.
We take pride in supporting, developing and engaging with our workforce. Staff engagement, recognition and wellbeing are vital to the success of our organisation, and we strive to provide a setting in which our staff can showcase their skills, innovative solutions and dedication to healthcare.
Job description
Job responsibilities
- Total responsibility for all client files active and discharging of same including the archiving of all records where appropriate, maintenance of all files adhering to all Trust policies and procedures.
- To ensure that the service functions effectively by prioritising workload, providing cover for colleagues and liaising with consultants and the team appropriately.
- Establishing good levels of communication and liaison with the other secretaries, Office Manager, medical and other colleagues.
- Escalating any identified issues to the Office Manager as required.
- Ensure that all new patient referrals are accurately updated, following all the guidelines set by the Trust, inputting data onto computerised systems as necessary.
- Deliver and retrieve medical records.
- General office duties including dealing with incoming and outgoing correspondence, filing and photocopying etc.
- Attend meetings and taking minutes where requested.
- Where appropriate, ensure that all outcomes are updated on the computer by stipulated deadline.
- The ability and commitment to work as a team member and be able to adhere to strict deadlines.
Job description
Job responsibilities
- Total responsibility for all client files active and discharging of same including the archiving of all records where appropriate, maintenance of all files adhering to all Trust policies and procedures.
- To ensure that the service functions effectively by prioritising workload, providing cover for colleagues and liaising with consultants and the team appropriately.
- Establishing good levels of communication and liaison with the other secretaries, Office Manager, medical and other colleagues.
- Escalating any identified issues to the Office Manager as required.
- Ensure that all new patient referrals are accurately updated, following all the guidelines set by the Trust, inputting data onto computerised systems as necessary.
- Deliver and retrieve medical records.
- General office duties including dealing with incoming and outgoing correspondence, filing and photocopying etc.
- Attend meetings and taking minutes where requested.
- Where appropriate, ensure that all outcomes are updated on the computer by stipulated deadline.
- The ability and commitment to work as a team member and be able to adhere to strict deadlines.
Person Specification
Qualifications
Essential
- AMSPAR qualification
- 2 years experience within an NHS setting or knowledge of medical terminology
- RSA III or equivalent typing/word processing experience.
- GCSE English
Experience
Essential
- Relevant experience relating to working with an administration enviroment
Desirable
- A Good understanding of MS office
Person Specification
Qualifications
Essential
- AMSPAR qualification
- 2 years experience within an NHS setting or knowledge of medical terminology
- RSA III or equivalent typing/word processing experience.
- GCSE English
Experience
Essential
- Relevant experience relating to working with an administration enviroment
Desirable
- A Good understanding of MS office
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
