Job summary
The Children's Epilepsy Surgery Service (CESS) Coordinator will be responsible for the coordination and smooth running of the CESS pathway for children referred to Birmingham Children's Hospital.
This role supports the multidisciplinary epilepsy surgery team by coordinating referrals, investigations, outpatient appointments, admissions, and multidisciplinary team (MDT) meetings.
The post holder will act as a key point of contact for families, referring professionals, and internal departments, ensuring that every stage of the epilepsy surgery pathway -- from referral to discharge -- is delivered efficiently and compassionately.
Close liaison with the Epilepsy Clinical Nurse Specialists, Consultants, Neurosurgery, and other internal and external stakeholders will be central to the role.
Main duties of the job
The Co-ordinator for the Children's Epilepsy Surgery Service (CESS) will be responsible for the co-ordination from enrolment to discharge of patients on the CESS programme as part of a team of Epilepsy Service.
This would involve the co-ordination of admissions, outpatient appointments, investigations, and multidisciplinary meetings. Liaison with medical staff, other departments and other hospitals is essential. The post holder will be one of the main points of contact for referring professionals and families. Data input on the local CESS tracker system and updating the information is essential for data outcomes. The post holder will work very closely with the lead epilepsy surgery clinicians and nurses when co-ordinating and liaising with professionals and families
As a Service Coordinator you should have excellent written and verbal communication; strong administrative and organizational skills, diary management, and minute taking. You should be able to demonstrate that you are a team player but can work independently with minimal supervision. High proficiency in MS Excel is necessary in this role.
About us
Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.
Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.
Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.
Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.
Job description
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Job description
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Person Specification
Qualifications
Essential
- Education to GCSE level with Maths/English language / NVQ Level 3 or equivalent experience
- Evidence of ongoing professional development
Desirable
- AMSPAR or equivalent medical administration qualification
Experience & Knowledge
Essential
- Proven administrative experience within a healthcare or clinical setting
- Experience coordinating complex patient pathways or clinical services
- Experience using hospital information systems and Microsoft Office (Word, Excel, Outlook)
- Experience using hospital information systems and Microsoft Office (Word, Excel, Outlook)
Desirable
- Knowledge of neurology, neurosurgery or related specialty terminology
- Knowledge of neurology, neurosurgery or related specialty terminology
- Experience of patient or family contact in a healthcare setting
Skills & Abilities
Essential
- Excellent written and verbal communication skills
- Strong organisational and time-management skills
- High accuracy and attention to detail under pressure
- Ability to prioritise and manage multiple tasks and deadlines
- Strong interpersonal skills with empathy and emotional intelligence
- Ability to work independently and as part of a team
- Understanding of data protection and confidentiality requirements
- Competence with Microsoft Outlook, Word and Excel
Values and Behaviours
Essential
- Demonstrates Trust values of being Ambitious, Brave, and Compassionate
- Experience of working in and contributing to an inclusive and diverse workplace culture
Person Specification
Qualifications
Essential
- Education to GCSE level with Maths/English language / NVQ Level 3 or equivalent experience
- Evidence of ongoing professional development
Desirable
- AMSPAR or equivalent medical administration qualification
Experience & Knowledge
Essential
- Proven administrative experience within a healthcare or clinical setting
- Experience coordinating complex patient pathways or clinical services
- Experience using hospital information systems and Microsoft Office (Word, Excel, Outlook)
- Experience using hospital information systems and Microsoft Office (Word, Excel, Outlook)
Desirable
- Knowledge of neurology, neurosurgery or related specialty terminology
- Knowledge of neurology, neurosurgery or related specialty terminology
- Experience of patient or family contact in a healthcare setting
Skills & Abilities
Essential
- Excellent written and verbal communication skills
- Strong organisational and time-management skills
- High accuracy and attention to detail under pressure
- Ability to prioritise and manage multiple tasks and deadlines
- Strong interpersonal skills with empathy and emotional intelligence
- Ability to work independently and as part of a team
- Understanding of data protection and confidentiality requirements
- Competence with Microsoft Outlook, Word and Excel
Values and Behaviours
Essential
- Demonstrates Trust values of being Ambitious, Brave, and Compassionate
- Experience of working in and contributing to an inclusive and diverse workplace culture
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Birmingham Women's and Children's NHS Foundation Trust
Address
Birmingham Children's Hospital
Steelhouse Lane
Birmingham
B4 6NH
Employer's website
https://bwc.nhs.uk/ (Opens in a new tab)
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