Job summary
We are offering an exciting opportunity for a highly motivated, passionate individual who can work in a high pressured, fast paced environment and doesn't shy away from a challenge. In return, you will get to work within an amazing team to help improve Cancer pathways, patients experience and national cancer waiting times performance.
The Oncology Patient Pathway Coordinator will play a proactive and pivotal role in registering, monitoring, and tracking patients through their cancer pathway, ensuring that each patient's journey is processed in a timely and efficient manner in line with the National Cancer Waiting Times Targets.
The post holder will work within the Gynaecology and Oncology team to facilitate the smooth running of the patient journey by ensuring that coordinated and streamlined administrative processes revolve around the patient and their individual needs.
To have a clear understanding of the patient pathways and have the ability to escalate potential delays to ensure optimal care and a positive patient experience.
Provide high quality, administrative support to the cancer multidisciplinary team (MDT) within the Trust.
Main duties of the job
The Oncology Patient Pathway Coordinator will play a proactive and pivotal role in registering, monitoring, and tracking patients through their cancer pathway, ensuring that each patient's journey is processed in a timely and efficient manner in line with the National Cancer Waiting Times Targets.
Work within the Gynaecology and Oncology team to facilitate the smooth running of the patient journey by ensuring that coordinated and streamlined administrative processes revolve around the patient and their individual needs.
To have a clear understanding of the patient pathways and have the ability to escalate potential delays to ensure optimal care and a positive patient experience.
Provide high quality, administrative support to the cancer multidisciplinary team (MDT) within the Trust.
The post is based at the Birmingham Women's site, however, there may be a requirement to work across site on occasion.
Previous applicants need not apply.
About us
Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.
Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.
Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.
Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.
Job description
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Job description
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Person Specification
Qualifications
Essential
- Good standard of education, English and Math's GCSE A-C/O-level or equivalent.
- 3 years' experience in a healthcare environment
- Ability to prioritise own work, liaising with other staff & teams
- Understanding of Data protection issues and the importance of maintaining patient confidentiality at all times.
- Proficient in computer skills, ECDL or equivalent Microsoft Office
- Ability to communicate effectively within a multidisciplinary team/with all levels of staff, via telephone, e-mail, face to face and team meetings.
- Good interpersonal skills.
- Friendly, sympathetic and approachable manner
- Reliable and flexible
- Able to work under pressure and meet deadlines
- Experience in prioritizing own workload.
- Ability to work to deadlines.
- Able to work under pressure and maintain clear decision making skills.
- Frequent requirement for concentration.
- Demonstrate good organisational and time management skills.
- Numerate/Articulate.
- Ability to interpret and follow written instructions (i.e. instructions from consultants).
- Able to adapt well to change.
- Committed to continuous personal development
- Demonstrate alignment with the values and beliefs of the Trust
- Team working
- Flexible and adaptable to work the hours to meet the needs of the service
- Commitment to service improvement
- May involve cross site meetings
- Prolonged concentration on computers and reports
- There is some requirement for light physical effort locating and transporting patients notes within the hospital for audit or for MDT meeting
Desirable
- A Levels/BTEC or equivalent level of knowledge of a range of trust policies and management procedures.
- Specialist experience and expertise in Cancer Waiting Times Targets
- Experience of working with hospital systems
Person Specification
Qualifications
Essential
- Good standard of education, English and Math's GCSE A-C/O-level or equivalent.
- 3 years' experience in a healthcare environment
- Ability to prioritise own work, liaising with other staff & teams
- Understanding of Data protection issues and the importance of maintaining patient confidentiality at all times.
- Proficient in computer skills, ECDL or equivalent Microsoft Office
- Ability to communicate effectively within a multidisciplinary team/with all levels of staff, via telephone, e-mail, face to face and team meetings.
- Good interpersonal skills.
- Friendly, sympathetic and approachable manner
- Reliable and flexible
- Able to work under pressure and meet deadlines
- Experience in prioritizing own workload.
- Ability to work to deadlines.
- Able to work under pressure and maintain clear decision making skills.
- Frequent requirement for concentration.
- Demonstrate good organisational and time management skills.
- Numerate/Articulate.
- Ability to interpret and follow written instructions (i.e. instructions from consultants).
- Able to adapt well to change.
- Committed to continuous personal development
- Demonstrate alignment with the values and beliefs of the Trust
- Team working
- Flexible and adaptable to work the hours to meet the needs of the service
- Commitment to service improvement
- May involve cross site meetings
- Prolonged concentration on computers and reports
- There is some requirement for light physical effort locating and transporting patients notes within the hospital for audit or for MDT meeting
Desirable
- A Levels/BTEC or equivalent level of knowledge of a range of trust policies and management procedures.
- Specialist experience and expertise in Cancer Waiting Times Targets
- Experience of working with hospital systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Birmingham Women's and Children's NHS Foundation Trust
Address
Birmingham Women's Hospital
Mindelsohn Way
Edgbaston
B15 2TG
Employer's website
https://bwc.nhs.uk/ (Opens in a new tab)
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